服務人員非常貼心，英文非常流利；房間內用餐的服務也恰到好處。唯一可惜是沒看到富士山。

perfect time!! excellent services.

客房整潔，職員非常有禮貌，設施應有盡有

Wonderf stay

Absolutely wonderful experience. The hotel is beautiful, fantastic views. Fantastic staff. Food. Everything. Would love to come back.

다 좋았다! 뷰 도 좋고 깔끔한 인테리어도 좋고 식사도 훌륭했다!

とにかく和、部屋からの富士山の眺望は、このエリアでも屈指と思われます。

The best part of our stay in Japan - our host was incredible and attentive to all our needs, even the smallest things. The room was immaculate and traditional - exactly what we wanted. Our dine-in room experience was very special and filling. Both the private and shared onsen facilities were incredibly clean and offered amazing views of Mount Fuji. Would recommend to anyone after a luxury Ryokan experience.

It was really great and perfect. It would be better if single use slippers were always provided.

One of the highlights to my Japan trip. The staff were attentive and friendly.

It’s even better than you expect. We had a clear day and I sat in awe of Fuji in the most immaculate room I’ve ever stayed in. Everything was impeccable. Everything.

An incredible experience !! Unforgetable !!! Marvelous

Unbelievable. Superb. Best ever. Highly recommended.

A truly serene oasis. My family of four loved staying here. The accommodations and service are wonderful and the setting is gorgeous.

Absolutely wonderful!!!

Wundervolles Hotel mit einem einmaligen Ausblick auf den Mt. Fuji. Fantastisches Personal und ein tolles Spa. Ein absolutes Muss wenn man den Mt. Fuji genießen möchte und gleichzeitig verwöhnt werden will. Jederzeit wieder👍👍👍

퍼블릭 스파는 조용했지만 너무 어두워서 잘 보이지 않았어요 수영장은 오후6시에 끝나고 예약을 하는게 잘 맞지않아 이용해보지 못했어요 방은 컨디션이 훌륭하고 침구도 최고였습니다 후지산이 바로보여 욕조에서 릴렉싱 할수있어 좋았어요 어메니티도 부족함없이 잘되어있고 깨끗이 유지되어 좋았어요 조식도 알맞게 되어있지만 샐러드가 제공이 안되는점은 아쉬웠어요 디너는 업그레이드된 데판야끼가 정말 맛있어서 연속2일 했어요 4박중 갓포요리도 괜찮고 가이세키도 좋았지만 데판야끼가 최고였습니다 스텝분들의 프로페셔널한 서비스는 오모떼나시를 느낄수 있어 지내는동안 편안했어요 다시 가고싶은 장소입니다

Ótimo

New facility, very clean and comfortable atmosphere.

客室は清潔で快適でした。スタッフもフレンドリーでした。部屋の錠と鍵がクラシックなもので意図的な演出とは理解しつつも、通常のオートロック、カードカーの方が便利です。