We had a great stay here - staff was kind and helpful, beautiful property and very clean. Would stay again.

Un hotel hermoso con todas las comodidades, la comida excelente. Con ganas de regresar

This is a lovely quiet hotel, the pool is a oasis in the centre. Staff were professional, kind and accommodating. Shops and restaurants all within walkable distance. Highly recommended for a quiet, comfortable and secure stay.

Beautiful property, new, clean, as advertised. Well situated too. Quality of the food in the hotel restaurant has a lot of room for improvement but then again, Merida offers spectacular options, you should not be eating at any hotel.

Parfait

Clean room, great vibe, friendly staff. Not that great in the restaurant service, took too long and some items on the menu where missing. The rooms are great!

The grounds of this hotel are immaculate. The room, the food, the attention to detail and service. We had the best massage at the spa, and the staff went above and beyond the standard of accommodations for everything we needed. Will be staying here anytime we're in Merida!

Great staff, very helpfully

Excelente propiedad que te hace sentir abrigado con muy buena recomendaciones para restaurantes, museos, galerías de arte, el PERSONAL, Super amable, amigable, y siempre dispuesto

Excelente servicio

Excelent hotel. The staff was very friendly and the room was amazing.

Excelente hotel, bonito, impecable la limpieza, desayuno delicioso y personal muy amable y atento a todas nuestras necesidades

Excelente atención desde antes de la llegada, la recepcionista Helja fue muy especial . Mérida es una ciudad impresionante, hotel situado en una bonita zona muy cerca del centro histórico, aeropuerto y puede ser utilizado para ir a conocer el bello estado de Yucatán .

Todo muy bien , muy bonito y buen servicio

Beautiful hotel that is luxurious and peaceful. Rooms are great, bed super comfortable, pool area is very relaxing (although doesn’t get much sun) and staff are friendly and helpful. Very good breakfast too. Would definitely stay again if ever in Merida.

Too far a walk to city center 20 minutes . Surrounding area are not good. Very limited parking. Felt unsafe walking back to the hotel after dark

Beautiful, clean, quiet hotel in Merida. Service is outstanding.

Absolutely wonderful property. A bit of a walk into town. 20-30 minutes. Staff was exceptional. Will stay here again without hesitation.

Beautiful facility, fantastic staff, strongly recommend. We hope to return.

Had a great stay with the whole family. Luxurious at a reasonable price.