10/10 with everything

Great loaction and clean 10/10

Not for 6 nights no cleaning services

We had to collect the keys 300 metres from the hotel….the room smelt of cigarette smoke, the lid of the electric kettle was broken, tissue container on the wall was empty, body wash containers were empty, container marks on bathroom floor were not cleaned up, Venetian blind was covered in dust, stove top had burnt food around the hot plates. Most of these things were reported to management….a cleaner came and left a box of tissues and made an attempt at cleaning the stove. Staff at the reception desk in Hasell street were pleasant

It was great for me and my friend to stay while in Sydney, the only downside is the lack of cleaning necessities, I recommend getting a broom and pan for the rooms so the people staying can clean up abit, also the pans and cooking necessities were flimsy and the handle fell off, overall I will come again

A clean spacious apartment close to transport in the centre of Parramatta.

Location was good. Unit was clean and tidy but dated.

The appartment is privately owned, so when I arrived at reception as per the instructions I learnt that I was at the right hotel, but I needed to collect the room key from a different hotel reception. This instructions was not supplied to me and I had to call the number provided and walk a few blocks to collect the key to the room. This would be handy to know prior to trying to book in, some clear instructions and the address should be given upon confirmation. The room was fine.

Yes but the power in the room 😞 cut off for hours

The room had a terrible smell. There was hair in the sink, shower and on the bed and in the kitchen.

Getting key is very hard. Too difficelt phone call

Gaining access to this unit was confusing, I had to go to another place to check in where the desk was unattended. When the staff member arrived he was grumpy that I had not seen his message sent while I was travelling. I then had to return to the property where I had to negotiate for a parking space with the on-site (Mantra) staff, who were reluctant to help. The unit was grubby and smelled of urine.

The bed was completely busted.

The only criticisim i have is that after housekeeping the apartments need to be checked to be assured of 100% cleliness