It was a wonderful place to stay in Lisboa; easy walk to the river and central location. The staff was amazing - helpful, kind, always available. The towels were new, the toiletries lovely. We would absolutely stay here again

Spacious rooms and helpful staff! Generous breakfast and cute wine bar above the lobby. Convenient location close to waterfront, Alfama, and Baixa neighborhoods.

Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate

Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.

Very clean hotel. Excellent staff and great location. Elevator inoperable!