Everyone was super helpful, pool and jacuzzi look brand new. Property and rooms were super clean. A/C was awesome. Rooms are kind of spartan, beds were awesome!

La verdad excederé servicio y atención muy atento el personal y la habitación cómoda y limpia

There was a TV, but there was no programming; that’s really bad.

Great service front office staff was great.

Esta bien en lo que cabe y si recomendable

The room was very clean. Shower was semi -clean. We didn't have hot water. The wi-fi didn't work and the TV didn't display any channels even though it was connected to the wi-fi. We definitely didn't get what we paid for. Im going to ask for a refund or partial refund because of the issues we experienced. The property was nice. Very nice pool. In house Bar was okay.

Lugar limpio y buena recepción, con un bar dentro del lugar muy bueno

Nothing fancy just a quick stay near the beach and in town for a party. Rooms are ok but not wow, our room was near road and bar so it was noisy. Hot water didn’t work first day, but staff did turn on after we mentioned it. Friendly staff and comfortable bed. Price was higher than what we booked for on hotels.com

The staff was very attentive and easy checking in. They made sure you were comfortable. Room and pool were very clean. Gatos Bar in hotel is so fun! Had some great times at Playa Inn

had one issue with hot water and they fixed it immediately when I brought it to their attention.

They do not homer the Expedia pricing. Caution.

Do not stay here! The place was like a ghost town. Everything was shut down, the pool was drained, the jacuzzi was cold and nasty. Within 10 minutes of checking in we requested to leave because we had 3 boys excited to go swimming. They tried to force us to stay. They first said they could only refund if 'Dennis' came back, then said they couldn't refund because we paid by card, tried to trick us into signing the sales receipt and they even typed up a 'contract' promising to pay us back but in the fine print wrote "only if they agree to sign the sales receipt" which authorized them to take our money, not return it. They then told us to write down our bank account number and information. I would not trust these people! After a full hour of arguing and us refusing to sign the sales charge, they said they would only refund if we came back in person 3 days later (on a Monday). We ended up having to dispute charges through our bank and stayed at Bella Serena (Great experience there!). Our room also had a non working fridge, the bathroom door didn't close. I'm sure we would have noticed more if we had stayed more than 10 minutes and likely would have been charged extra for some bogus charge.

Me cobraron mas de lo que había reservado atravez de la plataforma de Expedia

Es regular, la alberca está demasiado fría. Pero tienen un pequeño jacuzzi que el agua está deliciosa

Great place. Great bar for after hours.

Lo único bueno es que tienes un oxxo cerca!. No respetan el precio con el que reservas…. bueno te toman el dólar a 21 ejemplo si tu reservación es en dólar $400 dlls te toman el dólar a 21 pero si pagas en dólar te lo toman en 16 respetaron el precio ya que yo exigí mis derechos, tienes que avisar con anticipación si quieres usar la alberca y el jacuzzi porque no los tienen prendidos, y un jacuzzi tarda 5-6 horas en calentarse …. así que desde que te levantes avisa que quieres usar las amenidades para que las prendan, La limpieza de el cuarto la debes de pedir en recepción sino no lo limpian Es la experiencia más desagradable que eh tenido en todo lo que tengo viajando!. Consejo!. si tu reservación es en dólar lleva dólares porque si quieres pagar en tarjeta que fue mi caso eran $1600 pesos más o menos de más !. por el tipo de cambio Y siempre pregunta cuánto te van a cobrar antes de entregar tu tarjeta porque no dan cifras !. muy trucha con eso!.

Personal de recepción y guardias muy amables. Céntrico y cerca de tiendas de conveniencia y restaurantes

Good place to rest

Clean room great staff and safe place to stay

The room was okay. The staff was very friendly, courteous and very accommodating to the guest needs. The room deposit is not necessary.sinctrooms ate not luxi