Brilliant value.

Was very nice room to stay at especially as couple. Put the deposit in and still haven’t received it baxk after four days.

When we arrived there was literally nowhere to park and there was a man shouting out the window at a lady who was parked in front of the property. We tried to find somewhere to park in nearby streets and it was all permit parking only. I emailed via the app and the response came that you could park in the permit parking after 6pm; not much use when check in was 3pm; and that there was parking in nearby streets - we couldn't find any. I did book at short notice, which was my problem (so didn't realise we would need to wait for an email from them as there was no manned reception); but not being able to park anywhere near the property meant that we just gave up and found somewhere else to stay.

Great for a quick stopover

BE WARNED: I stay in 3 hotels a week professionally through work and have done so for many years. I have never, ever been accused of causing damage — in fact, I usually leave rooms in better condition than I find them. I don’t smoke and I don’t iron, so being accused of leaving burn marks on the carpet was insulting. The room itself was not what was advertised. It was listed as having a private bathroom, but there was no en suite and I had to go to the second floor to use a bathroom. I didn’t complain at the time, as I’m not that kind of person, but it was not as described. A £50 holding deposit was taken from my bank account. I received an email receipt but no explanation. When I tried to contact the owner — via phone calls (with voicemail left), text messages and WhatsApps (all delivered and read), as well as email — I received no response at all. Only after the deposit had been taken did I receive an email accusing me of leaving burn marks. I immediately requested photographic evidence of the alleged damage, including images of the room before and after my stay. Despite numerous attempts to follow this up, I received nothing. Hotels.com were excellent and refunded the cost of the room and more. After also contacting my bank, the £50 was eventually returned to my account. This was never about the money — it was about principle and the complete lack of communication. Had the owner engaged in any dialogue, this may have been resolved as a misunderstanding. DISGRACEFUL

Met the owner once. Owner and wife seemed friendly. Never met staff. Room was ok. The first room was too far up and away from the toilet. I was moved to a second room close to the toilet. I think too many people use one toilet. There was no laundry machine and I had to stay three weeks in the space. The place is nice, though I never used the kitchen but there is a good kitchen space. People who visit need more rules, especially acting quietly around the apartment. Some people were really noisy, banging doors and using the toilet without closing the doors. Speaking loud and generally making noise. There's no wa

The cleanliness was good, communication was excellent and security deposit returned three days after checking out. However, this is essentially rented rooms in a shared house - the rooms don't have a kettle, a TV or anything other than basic bedroom furniture. The shared kitchen appeared well equipped and clean (I didn't use it) and sound proofing is non-existent - you could hear people making phone calls in other rooms.

Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood.

CLEAN ,QUITE, LOVELY DECOR.IN LOVELY AREA OF NORWICH.HELPFUL MANEGMENT. MADE ME VERY WECOME .WILL STAY THERE AGAIN .

DO NOT BOOK THIS PROPERTY AT ALL!!!, Absolutely abysmal experience here with this stay. The description says ‘no pets allowed’ - they do allow them. Due to check in being all virtual, no one can actually check to see what is occurring in person. Someone who was staying in the property had 2 dogs, to which I originally booked stay this in alignment with their ‘no pets policy’. I am allergic to dogs and have asthma, which affected me during my stay. My chest was tightening and felt unsafe, however I had no choice to stay due to no transport and no money to spend. As soon as I could I was out of there early morning. I then contacted Expedia who very kindly got in touch with the property about this. However, the property could not care less about their guests experience and failing their duty of care. I tried to message the property privately, again nothing at all. They can blame this on me not contacting them straight away, however with this being at night time, no one there at the property, I felt very anxious for them to ring up all people within the property to enquire about this, leading people to point fingers for waking them up at myself. Secondly, security is no thing with this property. We turned up to another “guest” arguing down the phone to someone who worked over the phone saying they couldn’t get in, to the person on loud speaker guessing the person is a guest with no proof and let them in quoting ‘I hope you are who you say you are or I will be in big trouble’.

The room was really nice and comfortable and the building itself is really nice and it’s close to town. However, I have a big complaint because for some reason the same room (number 2) was given to me and another person despite it saying my name on the system. The person was moved but that only happened because another person cancelled, if that didn’t happen I would have had to sleep in my friend’s house.

Room was very spacious and clean, no curtains just a white voile, 4am it’s lovely and bright in your room and you can’t sleep, no Tv in the building

Very simple check in, room was spacious and clean, good value and decent location

Lovely stay at Golden Triangle Townhouse. I did think all rooms were en suite, but the shared bathroom facilities were good. Lovely and clean and had a great stay. Walkable to the city and bus stop just down the road.

Very nice accommodation.very clean very calm

Ideally situated accommodation for access to the City centre and an early departure the following day. Fitted the bill perfectly.