Absolutely NO, ZERO, information about how to check in. Sat around for almost an HOUR before a second security guard wandered past and told us the agent is at gatehouse. Building was old appeared to be full of cracks, but we were told it's safe, and has been checked out as ok, hmmmm. Pool was basic and too deep for my 8 year old to stand up safely, so into the tiny kiddies pool. Everybody was so UNHELPFUL! First and last visit to North point.