St Andrews House

探索 St Andrews House
8.0
非常好
基于 2 条评论
清洁度

10.0

旅行者评论 St Andrews House

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热门评论
Keila
icon-亲子同住
亲子同住
6.0
/10
评论于 9几周前

Expedia Group verified review

We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each residence. During the morning following our first night we received very direct and bad communications from Black Sheep telling us in no uncertain terms that our behavior was unacceptable because we had not packed up our belongings and vacate the premise. At the time of receiving these communications we were on a train and unable to get to the house. Our belongings were packed up and moved to the residence in the other side of the house. We returned to the house later that day, packed up the car and left, as we were so upset with the way we had been treated It is unusual for us to leave any comments like this on expedia, but we feel strongly about the poor treatment we received from Black Sheep and our goal is to prevent this from happening to any other family in the future. Black Sheep Hotels need to do a better job of making clear that this property is two separate residences and let future visitors know if the have in fact booked both residences consecutively, whether by accident or not
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Mary
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 27几周前

Hotels.com verified review

Gorgeous property, very well equipped kitchen, perfect location a two minute walk from the Main Street.
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