The gramercy residence

探索 The gramercy residence
4.0
差
基于 2 条评论
清洁度

4.0

旅行者评论 The gramercy residence

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热门评论
Thomas Edward
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双人入住
6.0
/10
评论于 24几周前

Expedia Group verified review

Check in process was a bit of a nightmare due to a miscommunication in asking for my documentation via Expedia (against policy) and took over 2 hours to resolve. Staff would only help when I provided a name and number of a host which I did not receive until after my arrival and panicking to resolve. Access card would not work on check out day and required security to let me use the elevator which was not mentioned to me at all. Room itself was great and fully stocked with kitchen utensils and cookware so I could cook as needed.
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Maricris
2.0
/10
评论于 26几周前

Expedia Group verified review

The room was infested with cockroaches. Dead and live cockroaches were crawling on floors and walls..I checked at midnight but couldn't sleep and checked out in a few hours soon as the sun came up.
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