Villa in 上城

一切都很棒。員工友善，房間乾淨寬敞。

Staf hotel ramah dan helpful, bisa bahasa inggris. Kamar bersih dan nyaman. Lokasi hotel strategis.

The ladies from the hotel were really helpful even though she can't speak English. She helped me transfer cash to my WeChat. She told me the area I can go explore, and kept checking if I'm okay or not.

飯店員工超級友好，辦理入住時也提供了很多幫助。他們甚至幫我把行李搬進房間，並逐一講解了房間內的各種設施。真是太貼心了！服務一流。他們甚至還幫忙洗衣服。房間裡還有加熱毛巾的架子。酒店設施非常齊全。有很多小吃和免費飲料，綠茶也特別好喝，每天晚上9點到11點還有免費的宵夜。如果您有包裹，工作人員會幫您保管。飯店位置也很好，靠近杭州地鐵。地鐵站和飯店附近還有一家清真餐廳。房間非常舒適，景色也很棒。感謝Sunny在我入住期間的熱情款待。下次來杭州我一定會再入住這家飯店。

Pelayannya ramah, nyaman dan breakfastnya bagus

It is a good hotel. Room is good. Staff also is good. Near the metro station and also walking distance to West Lake.

Staff-nya ramah, cepat, dan sangat membantu. Hotel bersih dan rapi. Saya senang tinggal di sini dan akan kembali tinggal kalau ke Hangzhou.

The hotel amenities and F&B were really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should say the hotel breakfast buffet spread was really good with wide varieties to choose from.