Arka Art Hotel

Amazing location

Excellent property management

Very nice hotal

Al check in non siamo stati opportunamente informati sulla colazione, che pensavamo fosse inclusa e che ci hanno confermato fosse inclusa, una volta al check in hanno chiesto 30€ in più per una colazione veramente risicata e basica. Ho chiesto varie volte della frutta che era finita già alle 10, e non mi è mai stata portata. Il ristorante è molto bello per le foto ma il sevizio è pessimo. La zona è un po’ isolata, molto tranquilla. La camera era ok pulita e in ordine e spaziosa, ma per la cifra che ho pagato non è assolutamente idonea, ho chiesto il rimborso per la colazione che appunto mi avevano loro confermato che fosse inclusa e non ho mai avuto risposta.

Excellent property and facilities

Mycket trevlig personal. Mycket rent. Väldigt fina rum och anläggning. Sköna sängar. Utmärkt frukost. Utomstående utsikt från poolerna

Great place highly recommend !

The front desk staff made my stay and experience in Tirana well worth it. Arta is an amazing professional who is direct yet polite. The pool and food at the rooftop is worth everything. Rooms are comfortable and Internet works well in the room (not in the lobby or rooftop). Artistic design (check out the floor where breakfast is served) of the hotel is quite unique. Though the rooms can be renovated to match rest of the hotel. Overall, a great stay and I will definitely recommend or come back to stay again!

Amazing room and stunning rooftop views

Very nice

Très déçu par cet établissement, les photos sont trompeuses. L’environnement de l’hôtel est un chantier permanent. Il n’y a rien à faire autour de l’hôtel une voiture est obligatoire pour aller en ville. Le petit déjeuner est nul dans une pièce sans fenêtre, décorée de nappe noire, on dirait une pièce funéraire. Nous avons été vraiment très très très déçu. Ascenseur en panne, obligé de porter les bagages au deuxième étage par les ascenseurs. Le seul point positif dans cet hôtel, c’est la piscine, et encore si tu veux t’allonger sur les transats au bord de la piscine, il faut payer un supplément

Tout était excellent, tant le personnel, les chambres, et les équipements. Les alentours sont encore en développement mais ce lieu deviendra probablement un incontournable à Tirana.

Personnel à l’écoute et très gentille , chambre spacieuse avec une bonne literie je recommande fortement

Kein 5 Sterne Hotel, höchstens nach albanischem Level - Zimmer wird nur zwischen 9 und 11 gereinigt, kein Duvetüberzug, Frühstück bis 10, Gebäude in schlechtem Zustand, schwierig zu finden für Taxis, kein Room Service für Essen und generell kein Essen ausser 13-15 und 18-20 Uhr. Nirgends Snacks oder kleines Essen. Hotel lebt von der Aussicht und vom Infinity Pool. Für die Liegestühle direkt am Pool muss man übrigens 100 Euro bezahlen.

Eclectic style property Good standard furniture of room and the rooftop areas has stunning views

This is a very interesting hotel but there were a couple of things that made our stay unpleasant. The main one was that in mid October the temperature was still in the 80’s and they switched the air conditioning off in the rooms and only had heat! Our room was stuffy and HOT! No fans were available to help with the oppressive heat. The crazy thing was that the hallways and common spaces all seemed to still be air conditioned! The windows opened but the lights outside were so bright we could not sleep unless the curtain was closed. We booked the room through Expedia with free breakfast and the front desk person kept insisting to me that we did not get breakfast for free and would need to pay $30 for 2! I had to email him my receipt from Expedia before he would believe me! The breakfast was fine for free but was a very mediocre buffet and we had to ask for bowls, cups, etc because they were not out! The pool was also closed down and it would have been nice to be able to swim with the temperatures so high. The view from the rooftop is the best part of this hotel. We only stayed here because our daughter lives in the neighborhood but otherwise it far from all the attractions of Tirana.

Urlaub bedeutet u. a. Schwimmen - was nicht möglich war weil das Wasser im Pool eiskalt ist. Das Hotel liegt abgelegen - ringsherum Ruhe, keine Infrastruktur in der Umgebung, aber sehr schick, entspricht den Fotos... Personal ist relaxed, hilft gerne...

View and experience of swimming with the view is priceless. It’s worth to stay in this hotel just for that. Staff is nice and helpful. We like a lot of things about hotel and it’s unique experience which shows Albanian heritage. The hotel is beautiful idea. However to get better some changes need to happen. The hotel design has these grande ideas but finish is not great - was opening rushed? Also some things already needs maintenance small pool mosaic tiles are missing or falling off, swimming pool decking needs repainting etc. staff needs training so everyone gives you the same answer, some staff did not say good morning etc when you pass by and we said it first. It was enough staff to provide service but service was slow - two factors to blame was not adequate training and too complex systems of ordering/charges… Our booking never stated that there is a separate charge for swimming pool - €45 a day! Why don’t you simply make the room more expensive? I don’t mind paying but it’s daily annoyance of - if you have pinapple, strawberry, apple or peach juice for breakfast is free but orange juice you need to pay extra, small little charges are annoying me… like water… like cappuccino. Just increase price per room, make very easy pricing system… people don’t like to hear about charges whilst already on holiday. Then silly rules-not allowed to bring your own drink to room, if you want certain table you need to order min value etc…