曼特拉友好城市飯店

The front of house staff who attended to me had an attitude. Was not willing to honour my request for twin beds - which was requested at the time of booking. Was blaming Expedia. Said Expedia does not send through requests. Will never visit this property again.

Staff and amenities were great

Unreal

I booked two rooms well in advance. One room for my son and I, the other for my daughter and wife. We were across and down the hall in rooms that had internal access to two rooms. We had to call each other every time to meet up as we could not knock on each others doors as they were both within a second door. I don't know why we were not given double rooms within one entry from the hallway. The system/arrangement of 'double rooms' was horrific as we left early due my father-in-law dying the early hours of Boxing Day morning. We struggled to access one another due to the double entry doors on each others rooms, IT WAS HORRENDOUS. We should have had rooms side by side within ONE access from the beginning. Not happy with double entry, we should have been given rooms together. It was problematic during our stay and absolute PANDAMONIUM when we were trying to leave in an emergency to go back to Sydney due to his death. UNBELIEVEABLE!

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Close to everything. Clean. Lovely staff. Easy parking.

Door to our room was common door with other room next door, had loud door slamming on and off which disturbed sleep. Also marijuana smell from people smoking on balconies was horrible sitting outside with this smell. Was not worth price we paid to relax at the coast.

Courteous staff, comfy bed,nice view

Location to beach and restaurants was fantastic. Staff were friendly and helpful. Room was generally good. Ocean view was more a glimpse between buildings Outdoor pool was small and crowded. Lifts were generally out of order or extremely slow to arrive. Putt putt was a fun free activity Gym was extremely hot with the indoor pool next to it. Location outweighs the hotel faults - we used the beach rather than the pool :)

everything was great!!!

The room was clean. Check in was easy and all the staff were very attentive and courteous. Would stay again.

Clean room , friendly staff , easy check in.

No beach view from our room Room clean and spacious Location off mantra twin towns is handy to everything

Fabulous. Will stay again. Thanks

Location, ease of parking, view from studio

The room was clean and neat with fantastic views.

Some renovations needed to improve bathrooms.

Check in was lacking didn't get told our room number, no guidance to where our was even was. Very poor communication. Room was neat and tidy facilities were clean shower had great water pressure. Pool was Lovely.

The block out curtains have lots of holes in them. You can feel the springs in mattress . Time to Upgrade mattresses or invest in good quality bed toppers .

The location, view and facilities at Mantra Twin Towns is excellent.