Hey-Aparthotel

The room was fine. No TV which we hadn't seen at booking. Once you have your entrance fob it was a little unclear where it went. Someone helped us. The arrival and check out time is later and earlier than other places (4pm and 10am). It is located in a very unloved environment. The front door is beside a cafe where the visitors use the front door step as a meeting point. They moved but it feels a little uncomfortable.

Le quartier est un des pires de Bruxelles, je ne recommande pas ce logement

Appartement parfait dans un quartier moyen mais proche du centre à pieds. Par contre, les conditions et étapes pour y accéder trop compliquées ! Pour le jour du départ, je tiens à signaler de ne surtout pas sortir le matin jusqu’à 10.00 car vous ne pourriez plus y rentrer, la porte principale est bloquée… Cette étape importante n’est pas précisée ! D’où ma note générale

A lovely stay, lovely staff and extremely clean property inside, no complaints, thank you!

Vi overnattede 1 nat, og det var helt fint. Rent og pænt værelse, og der var sæbe og shampoo på bad, og opvaskemiddel og sæbe på køkkendelen. Stort køleskab og mulighed for at lave mad. Café på hjørnet af bygningen, så man kunne købe morgenmad, de tager kun imod kontanter. Mange små spesialbutikker i området. Kort at gå til centrum af Bruxelles. Ca 25 min.

This was by far the worst place we stayed at during our entire trip to Europe with family. The apartment was located in the middle of a dirty and unsafe neighborhood. There was no elevator, and we had to carry our suitcases up two long and steep flights of sharp stairs, which was incredibly difficult. The check-in process was horrible, no one was available to help us access the building. We were left waiting on the street for 20 minutes with our kids and luggage. Eventually, they sent a message and demanded an extra $20 for check-in at 3 PM, even though every other place we stayed had a standard check-in time starting at 3 PM with no extra fees. The studio itself was tiny, cramped, and not clean. There was barely any space between the bed and the kitchen area. During our stay, no cleaning was provided, and we were expected to take the trash out ourselves. On the day we checked out, they sent us a photo accusing us of not cleaning the apartment and then threatened legal action unless we left a five-star review. This was deeply disturbing. The staff and owners were extremely unprofessional and manipulative. Their behavior was not only unethical but also felt like a scam. We are writing this review to warn others, do not book this place. No family or traveler should have to go through this kind of experience.

Nice place perfect for a few days .. a little way out of centre but Metros and Buses close by

The property itself is quite nice and my family and I were happy with it. The location isn't great--the neighborhood is questionable and there is a lot of trash on the sidewalks. Still, we weren't spending a lot of time in our room or in the neighborhood, so it suited our needs. My only complaint is that we were in need of additional towels and washcloths and we ran out of toilet paper in the bathroom, all of which I requested. The request was ignored.

Apartın içi

Nice and proper 👌... we really liked it

Servic

I'm not a fan the fact the place has no staff (it's sign in yourself with a lock key system). The area it was in was a complete dump and frankly felt unsafe (at night). There was rubbish all over the streets, the pavements were badly damaged, the buildings are run down, graffiti everywhere, only very foreign shops operating and at night only men wandering around the streets.

None

Room and hallways were clean but the surrounding neighbourhood was extremely unkempt - there was garbage everywhere! The first day, I thought that it must be garbage day and that the wind had scattered pieces of loose trash, but it a was like that every day. The piles of garbage never went away. Once inside the room was quiet but the street was always busy. The cafe next door seemed to draw a large crowd at all times of the day and night. The culture of the neighbourhood is such that the streets and sidewalks are filled with men - rarely do you see women and if you do it is early morning or late afternoon with children in tow. As a woman travelling alone, it was a little unnerving to have to wade through the crowd to get to the hotel door. That said, I found the location to be convenient and close enough to walk (30-60 minutes) most places. There is a basic kitchen with a fridge, stove top, microwave and a kettle but **no coffee maker** (although there is instant coffee in a jar). In my opinion, the 4 pm check in time is too late and very inconvenient, especially if you are arriving from North America on a red-eye flight. There is no option for early luggage drop off. Overall, it was okay. The price per night was reasonable but it came with some trade offs.

Quartier très mal fréquenté, dealer et trafic au pieds de l'hôtel, voiture démonté sous vos yeux, l'insécurité reigne, personnel insultant et douteux

Annoncé à 850m de la gare de Bruxelles Midi, au final, l’appartement est situé à 1,3km de la gare. Un peu loin quand on est chargé de bagages et que l’on s’y rend à pied. Mais finalement nous avons apprécié ce quartier populaire, les commerces et restaurants de proximité. La Grand Place est à 25mn à pied. Logement à recommander.

the place was clean, comfortable and well equiped, although a little smaller than the impressions i had from looking at the pictures online

Located in a bustling neighborhood during the day, we were surprised how quiet it got at night. Throw in the comforable beds and we slept like babies. Apartment had everything we needed. The owner connected with us on WhatsApp and was very attentive to our messages. The first few days we took the bus into town which was very easy. Then we realized we could walk there and it only took 5 minutes longer and saved us enough cash to buy a beer or coffee. Neighborhood was friendly and it felt safe. Only downside is the food stores nearby only carry African foods. They didnt have things like butter, eggs, cheese, bread, etc. But they had plenty of plantains, chili peppers, eggplant and other veg. It was a 15 minute walk to a bigger grocery store, so not too bad.

전반적으로 숙소 내부가 매우 넓고 쾌적하며 좋았습니다. 하지만 바로 앞 주차자 된다는 것과 달리 주차가 어려웠고 밤에 도착했는데 주변에 넘치는 쓰레기가 있었고 너무 캄캄하고 어두운데 호텔 간판이나 진입로 표시가 전혀 없어서 찾는데 너무나 오래걸렸습니다. 이부분만 개선하면 최고의 호텔일 것 같습니다

The studio apartment was the perfect stay for our trip to Brussels. It is about a 25 minute walk from the Grande Place, but it has easy access to trains and buses to get around quicker. Even though the area is not necessarily the bougiest, it is very safe and everyone is nice. The staff was also attentive and made sure to check in if we ever needed anything. Overall, I would definitely come back and stay here again!