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The Royal Snail
酒店
8.6
/10
非常好
406个评论
客人对住宿的评价
Helen
10.0
/ 10
The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help.
Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me!
Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options.
The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these.
The gym is small and functional (TV was missing from wall when we were there).
The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool!
The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc.
I would highly recommend this hotel and definitely return!
查看翻譯
Xavier
10.0
/ 10
This is a very nice and cosy boutique hôtel close the city center, at the bottom of the famous Citadelle. Rooms are very comfortable (decoration style is bold… you like it or not) and the real cherry on the cake is an excellent and affordable restaurant on site. Staff is super friendly and helpful. It was not my first time there and it won’t be the last.
查看翻譯
pascal
10.0
/ 10
Deuxième séjours dans cet hotel magnifique. Les chambres sont tres confortables et nous sommes tres bien places par rapport a la citadelle. Nous y retournerons volontiers
查看翻譯
在該地區
查看地圖
Avenue de la Plante 23, Namur, Province de Namur, Wallonia, Belgium, 5000
主要設施
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餐厅
游泳池
24 小时前台
停车场
WiFi
电梯
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The Royal Snail的可用房型
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價格顯示
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The Royal Snail周圍有什麼
Avenue de la Plante 23, Namur, Province de Namur, Wallonia, Belgium, 5000
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了解更多關於The Royal Snail
Location
The Royal Snail is a hotel in a good neighborhood, which is located at Namur.
About The Royal Snail
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Royal Snail exclusively for you.
The Royal Snail is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Royal Snail.
The Royal Snail所有設施
其他
要做的事情
- 溫泉
- 室外游泳池
- 花園
- 圖書室
- 三溫暖
- 蒸氣室
飯店服務
- 洗衣服務
- 大堂報紙
- 旅遊服務
- 行李寄存
- 24 小時前台接待
- 服務台
公共設施
- 其他
- 餐廳
- 無菸區
- 保險箱
- 電梯
食物和飲料
- 酒吧
- 早餐
- 小吃店
一般的
- 宴會
- 陽台
運輸
- 代客泊車（另收費）
連接性
- 免費 WiFi
接駁車服務
- 機場接送（收費）
商務設施
- 會議室
體育和娛樂
- 健身中心
The Royal Snail住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Fee for continental breakfast: approximately EUR 20 per person
- Airport shuttle fee: EUR 95 per vehicle (one way)
- Valet parking fee: EUR 15 per night
- Late check-out fee: EUR 50 (subject to availability)
- Crib (infant bed) fee: EUR 15.0 per night
- Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 100.00 per stay
- A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
入住/退房時間
入住：
16:00 - 00:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 餐厅, 游泳池, 24 小时前台, 停车场, WiFi, 电梯 |
入住/退房時間 | 从 16:00 - 00:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
The Royal Snail的可用房間 | 30 |
在The Royal Snail的樓層數 | 3 |
另一設施在The Royal Snail | 溫泉, 室外游泳池, 花園, 圖書室, 三溫暖 |
The Royal Snail常見問題
在The Royal Snail有哪些可用設施？
這裡有頂級設施The Royal Snail例如餐厅, 游泳池, 24 小时前台, 停车场, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是The Royal Snail？
在The Royal Snail的標準入住時間從16:00 - 00:00開始最晚退房時間為前 11:00
The Royal Snail提供早餐嗎？
是的，The Royal Snail提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of The Royal Snail?
The Royal Snail is a 4.5-star hotel.
How many floors does The Royal Snail have?
The Royal Snail has 3 floors.
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更多其他客人的評論The Royal Snail
整體評分與評論 The Royal Snail
其他来源 (406)
8.6
非常好
來自 406 則評論
清洁度
8.8
客房舒适度
8.6
地点
8.0
服务和设施
8.8
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 The Royal Snail
每頁評論數
20
40
热门评论
Ling
10.0
/10
423 幾週前評論
Expedia Group verified review
環境清幽，住宿環境十分安靜、乾淨，房間空間寬敞，位置很好，工作人員很友善也非常有禮貌。門口停車位可以免費停車，非常划算！
Kunal
8.0
/10
14 幾週前評論
Hotels.com verified review
Good rooms, friendly staff, nice breakfast, great location!
stéphane
6.0
/10
16 幾週前評論
Hotels.com verified review
En relais de spa en Belgique
Helen
商务和休闲 双人入住
10.0
/10
16 幾週前評論
Expedia Group verified review
The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help.
Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me!
Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options.
The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these.
The gym is small and functional (TV was missing from wall when we were there).
The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool!
The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc.
I would highly recommend this hotel and definitely return!
閱讀更多
Astrid
8.0
/10
20 幾週前評論
Expedia Group verified review
Ansprechende Unterkunft mit schönem Außenbereich!
Xavier
商业
10.0
/10
23 幾週前評論
Expedia Group verified review
This is a very nice and cosy boutique hôtel close the city center, at the bottom of the famous Citadelle. Rooms are very comfortable (decoration style is bold… you like it or not) and the real cherry on the cake is an excellent and affordable restaurant on site. Staff is super friendly and helpful. It was not my first time there and it won’t be the last.
閱讀更多
Renato
10.0
/10
24 幾週前評論
Hotels.com verified review
Excellent
RWW
商业
10.0
/10
27 幾週前評論
Expedia Group verified review
Lekker verblijf gehad. Lekker eten
pascal
10.0
/10
32 幾週前評論
Hotels.com verified review
Deuxième séjours dans cet hotel magnifique. Les chambres sont tres confortables et nous sommes tres bien places par rapport a la citadelle. Nous y retournerons volontiers
Guillaume
10.0
/10
33 幾週前評論
Hotels.com verified review
Calme et stylé.
emile
4.0
/10
36 幾週前評論
Expedia Group verified review
The shower was cold as the boiler broke down. Reception said it was fixed and would work again which wasn't the case.
Xavier
10.0
/10
40 幾週前評論
Hotels.com verified review
Hôtel de qualité très bien situé au pied de la citadelle et proche du casino. E n retrait du centre ville à 10' à pied, idéal pour visiter cette jolie ville de Namur
Literie de qualité
Bon petit déjeuner (pas eu le loisir de manger au restaurant)
Seule fausse note: gestion du parking privé à revoir
Mohamed
2.0
/10
45 幾週前評論
Hotels.com verified review
Chambre ridiculement petite, une honte de loger des clients dans cette cage à poule. L'hotel gagnerait à supprimer ce type de chambre qui ne reflète pas l'ensemble générales de ce très belle hôtel.
Pierre
10.0
/10
54 幾週前評論
Hotels.com verified review
Je descends régulierement dans cet hotel qui est tres classe
Verified traveler
商业
10.0
/10
56 幾週前評論
Hotels.com verified review
Sempre elegante e raffinato.
Personale cortese.
Franky
8.0
/10
60 幾週前評論
Hotels.com verified review
Super enkel parking probleem
Christine
休闲 家庭
6.0
/10
64 幾週前評論
Expedia Group verified review
The air conditioning- if there was any- was certainly not working.
It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning.
The room was musty.
Verified traveler
2.0
/10
66 幾週前評論
Hotels.com verified review
I asked to do laundry in their own in-house machine and staff agreed to it. I Dropped off my laundry and the hotel manager noticed it and told reception that the machine in question is not for washing customers' laundry, even though laundry room's marked as hotel properties @hotels.com website. The manager decided on his own, without asking us anything, to use them their external premium laundry service, which is available to use using separate order sheet in the room that must be filled out if it is used.
When I later picked up the laundry, they told the cost was exactly the same as room hold. I never got any kind of receipt for the service either. I called hotels.com and they found this weird. Upon exit they told us to pay voluntarily smaller amount or they'll double charge the room hold using Hotels.com "no show" hold from my credit card. They did the fraudulent charge and I had to close my credit card in order to do the chargeback claim. The credit card company paid me back the amount and hotel is now in hot water with the credit card company due to fraudulent charge.
I would avoid this hotel as the manager engineers services you did not order and does not give receipt for it and ultimately tries to trick you paying smaller amount which you cannot chargeback if you've voluntarily paid with PIN if you fall into his tricks.
If you sort ratings starting from the worst, you can see the manager is very rude and calls bad ratings liars. They're not. Room was also loud.
閱讀更多
Glen
10.0
/10
68 幾週前評論
Hotels.com verified review
Fint hus med spændende indretning. Udsigt til floden Mass.
Stéphanie
休闲 家庭
10.0
/10
69 幾週前評論
Expedia Group verified review
La piscine, la terrasse et le restau bistronomique
每頁評論數
20
40
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整體評分與評論 The Royal Snail
其他来源 (406)
8.6
非常好
來自 406 則評論
清洁度
8.8
客房舒适度
8.6
地点
8.0
服务和设施
8.8
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 The Royal Snail
每頁評論數
20
40
热门评论
Ling
10.0
/10
423 幾週前評論
Expedia Group verified review
環境清幽，住宿環境十分安靜、乾淨，房間空間寬敞，位置很好，工作人員很友善也非常有禮貌。門口停車位可以免費停車，非常划算！
Kunal
8.0
/10
14 幾週前評論
Hotels.com verified review
Good rooms, friendly staff, nice breakfast, great location!
stéphane
6.0
/10
16 幾週前評論
Hotels.com verified review
En relais de spa en Belgique
Helen
商务和休闲 双人入住
10.0
/10
16 幾週前評論
Expedia Group verified review
The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help.
Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me!
Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options.
The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these.
The gym is small and functional (TV was missing from wall when we were there).
The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool!
The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc.
I would highly recommend this hotel and definitely return!
閱讀更多
Astrid
8.0
/10
20 幾週前評論
Expedia Group verified review
Ansprechende Unterkunft mit schönem Außenbereich!
Xavier
商业
10.0
/10
23 幾週前評論
Expedia Group verified review
This is a very nice and cosy boutique hôtel close the city center, at the bottom of the famous Citadelle. Rooms are very comfortable (decoration style is bold… you like it or not) and the real cherry on the cake is an excellent and affordable restaurant on site. Staff is super friendly and helpful. It was not my first time there and it won’t be the last.
閱讀更多
Renato
10.0
/10
24 幾週前評論
Hotels.com verified review
Excellent
RWW
商业
10.0
/10
27 幾週前評論
Expedia Group verified review
Lekker verblijf gehad. Lekker eten
pascal
10.0
/10
32 幾週前評論
Hotels.com verified review
Deuxième séjours dans cet hotel magnifique. Les chambres sont tres confortables et nous sommes tres bien places par rapport a la citadelle. Nous y retournerons volontiers
Guillaume
10.0
/10
33 幾週前評論
Hotels.com verified review
Calme et stylé.
emile
4.0
/10
36 幾週前評論
Expedia Group verified review
The shower was cold as the boiler broke down. Reception said it was fixed and would work again which wasn't the case.
Xavier
10.0
/10
40 幾週前評論
Hotels.com verified review
Hôtel de qualité très bien situé au pied de la citadelle et proche du casino. E n retrait du centre ville à 10' à pied, idéal pour visiter cette jolie ville de Namur
Literie de qualité
Bon petit déjeuner (pas eu le loisir de manger au restaurant)
Seule fausse note: gestion du parking privé à revoir
Mohamed
2.0
/10
45 幾週前評論
Hotels.com verified review
Chambre ridiculement petite, une honte de loger des clients dans cette cage à poule. L'hotel gagnerait à supprimer ce type de chambre qui ne reflète pas l'ensemble générales de ce très belle hôtel.
Pierre
10.0
/10
54 幾週前評論
Hotels.com verified review
Je descends régulierement dans cet hotel qui est tres classe
Verified traveler
商业
10.0
/10
56 幾週前評論
Hotels.com verified review
Sempre elegante e raffinato.
Personale cortese.
Franky
8.0
/10
60 幾週前評論
Hotels.com verified review
Super enkel parking probleem
Christine
休闲 家庭
6.0
/10
64 幾週前評論
Expedia Group verified review
The air conditioning- if there was any- was certainly not working.
It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning.
The room was musty.
Verified traveler
2.0
/10
66 幾週前評論
Hotels.com verified review
I asked to do laundry in their own in-house machine and staff agreed to it. I Dropped off my laundry and the hotel manager noticed it and told reception that the machine in question is not for washing customers' laundry, even though laundry room's marked as hotel properties @hotels.com website. The manager decided on his own, without asking us anything, to use them their external premium laundry service, which is available to use using separate order sheet in the room that must be filled out if it is used.
When I later picked up the laundry, they told the cost was exactly the same as room hold. I never got any kind of receipt for the service either. I called hotels.com and they found this weird. Upon exit they told us to pay voluntarily smaller amount or they'll double charge the room hold using Hotels.com "no show" hold from my credit card. They did the fraudulent charge and I had to close my credit card in order to do the chargeback claim. The credit card company paid me back the amount and hotel is now in hot water with the credit card company due to fraudulent charge.
I would avoid this hotel as the manager engineers services you did not order and does not give receipt for it and ultimately tries to trick you paying smaller amount which you cannot chargeback if you've voluntarily paid with PIN if you fall into his tricks.
If you sort ratings starting from the worst, you can see the manager is very rude and calls bad ratings liars. They're not. Room was also loud.
閱讀更多
Glen
10.0
/10
68 幾週前評論
Hotels.com verified review
Fint hus med spændende indretning. Udsigt til floden Mass.
Stéphanie
休闲 家庭
10.0
/10
69 幾週前評論
Expedia Group verified review
La piscine, la terrasse et le restau bistronomique
每頁評論數
20
40