波托菲諾海灘渡假村

The staff

Great spot. Staff was friendly and very helpful. The hotel itself was clean and comfortable. The restaurant was wonderful and the drinks at the bar were refreshing and priced right. We had a wonderful stay.

The resort was exactly as described. The location and grounds were beautiful. Our cabana was perfect. We walked right onto the soft sand and steps from the pool and sea. All the staff were super from the hosts, bartenders, restaurant team, ground keepers and security with dog Max. Plus having the charter Carpe Diem on the dock made it so easy to do reef activities and that team was super! We loved Belize and staying on North side of island where was so chill, but yet many restaurant options nearby. Easy to rent a golf cart to get around island, and fun to go into San Pedro for a day. We will go back to Belize and Portofino and scuba and snorkel with Chris and ML at Carpe Diem! And highly recommend to anyone looking for more laid back, but beautiful place to stay. We met many people on our stay at other resorts who would come back in the evening just to dine at Portofino. Or use Carpe Diem for reef activities.

We stayed in Room 2 it was beautiful. The bathroom was behind the bedroom wall with an entry on each side which was nice. I found it odd that there was no door on the toilet area or curtain on the shower. even with just my husband and I in the room I would have liked a door and or curtain on those two areas for some privacy. The restaurant was amazing very good food we ate several meals there breakfast, lunch and dinner and all were delicious. There were a lot of fly’s and biting red ants under the big Sea Grape Tree where the out door dining tables are. It would be nice if they could do some insect control. There were some iguanas that would come right up table side looking for food personally I loved it but some might not enjoy that if they are scared of them. I definitely enjoyed my stay. The staff were very friendly and housekeeping was great. We were able to run a room tab which was very convenient. I did take a photo of each slip after I signed it to keep track.I did have one bartender ask me to sign one slip twice which I had reminded him that I had already signed the first slip. I was a little uneasy about doing it, but in the end at checkout I went over the bill, they looked it up and he put one slip in for our drinks and the second slip he turned it in as a tip for himself despite me leaving a cash tip on the bar which was very unethical. That does not reflect on Portofino itself. It was the act of one worker. I made the front desk aware and they refunded me.

We loved our VIP suite. The grounds were beautiful and well kept. We only had 1 issue was with the A/C, and it was resolved ASAP. We had air by afternoon. The staff was super from the shuttle service, reception, and wait staff to the maintenance, it was all fantastic. The only complaint was on the island itself. The roads were terrible and they need to be maintained.

We had a wonderful time at Portofino and we’re already planning our next stay. The staff were so friendly and helpful. They all know your name by the first day and are genuinely happy to have a conversation with you. The resort was beautiful, the rooms were great sizes and private. We loved hanging out by the pool and walking along the beach. The tour company on the dock was incredible as well and very flexible to your needs and schedule. We enjoyed the smaller and quieter feel you get when staying up north. The resort is about a 35 minute drive from San Pedro, but that was a plus for us. The hotel offers pick up and drop off to the airport and will help you rent a golf cart or call a taxi. They made it very easy for us to explore and get around the island. Portofino provided one of the best hospitality experiences we’ve ever had and we can’t wait to return.

Wow, the staff here really go above and beyond to take care of you and make sure you feel pampered.The grounds were beautiful and relaxing, the cabanas were absolutely stunning...rustic vibes but super well kept and premium feeling. The restaurant on site puts out some seriously tasty food. Only drawback is that the property is about 30 min out from San Pedro, so you will need a cart if you want to leave the hotel at all. This property also has it's own dive shop on their pier which is super convenient for booking reef excursions, just be aware that they book up fast and well in advance during the busier months. Loved it here, will most definitely be back!

Staff [Faura] were very courteous and helpful. The restaurant was delicious. The grounds of the property were nicely maintained. The view from my deck of the Caribbean Sea was breathtaking.

To help tell was very nice. Rooms were clean. Very quiet and secluded. This hotel is farther from the city so expect to run a golf cart with staying in peace.

The room was great, clean and neat, staff was awesome always happy and willing to please. Food was fantastic!!

This is a boutique resort with only 17 villas where the staff goes out of their way to make your stay one to remember.

Ability to upgrade free continental breakfast at great value. They have great food options to satisfy anyone. The bar staff was amazing. The view of the beach is amazing and so peaceful in the morning.

The property was amazing ! Close to secret beach and relaxing…

Breakfast, lunch and dinner fantastic. Service and accommodations fantastic

The staff were very accommodating, kind, and helpful. The first room had a few leaks during our first night after a rainstorm, and we were upgraded to a larger room for 2 nights. The chef was excellent, and each meal was high-quality. Breakfast was amazing - continental was free. We went on two on-site snorkeling trips. Both of these trips were outstanding. The pool was clean and perfect for cooling off and relaxing. On the downside, we came in October. The mosquitoes were vicious. Sitting outside without bug spray after a rain and in the evenings was uncomfortable. The seaweed made the resort beach unusable, and the water did not get clear enough to swim in until you were 100 feet or more offshore. Additionally, the seaweed had an offensive smell that was difficult to get away from. Lastly, the roads to and from the resort were in terrible condition. Giant potholes, runoffs, and standing water made it an uneasy drive to town or the west side of the island in a golf cart. We highly recommend this resort because of its beauty, staff, amenities, and food service. However, double-check with the resort about the best times to come for the cleanest beachfront. The online photos of the beach are deceiving.

Staff members

The location was very nice but we didn't enjoy the food. It was too pretentious and overpriced. We went in early October, off season, and it was very very empty, probably had 3-4 rooms only rented out. The mosquitoes and no see insects were horrendous. We literally got hundreds of bites on exposed skin even with bug spray.

Great place- loved it- 45 mins from town in a very bumpy road. Service was spectacular so we would go back

Aside from the sargassum, which the workers removed everday, this place was great! Pool, food, staff, weather, and not being in dt San Pedro. Set up a snorkel, dive, or fishing w Kris and Emil on the property's private dock.

The resort is average. Upon arriving everything was good until the smell of rotten eggs hit you in face from the seaweed. As they do a good job to keep the beach clean there is no getting in the water here or avoiding the smell. I understand this is out of their control but guest should be more made aware of this. After stomaching the smell for 2 days I had to leave the resort and find a place on the other side the island to stay. The food was good but nothing to write home about and the drinks were average.