吳哥世紀度假村及水療中心

被相片泳池靚景吸引, 所以連住5晚, check in 後比234號房我, 走廊轉彎第一間, 一看到房內陳設就感覺似一間士多房, 傢俱殘舊, 門鎖生銹, 廁所門關不上, 電話冇聲, 露台門鎖壞, 可以用恐怖來形容, 後來我要求換房, 前枱換左隔離235號房比我, 雖然潔淨情況比較好少少, 但係門鎖傢俱情況都是一樣, 後來又發覺電視只有雪花, 又要call room service維修, 算吧！再換都不會好得去邊, 真係後悔, 每日執房就只鋪平床單, 沒有更換, 簡簡單清潔一下廁所枱面, 毛巾放不足夠, 連拖鞋著到第3日已經污穢了都不更換, 要我掉進垃圾桶內給她看到才更換, 住了5日得出總結是絶對絶對不值得推介, 連2 星級都不如。

好欣賞酒店內的食肆，尤其係自助式早餐，食物煩多，另外，酒店內嘅spa亦好有水準！ 本人樂意下次會再次入住，及介紹比朋友，

WARNING. Do not book this hotel. If I can stop anyone from making the mistake that I made by booking this place then something good will have come from my terrible experience. Check in was pleasant. Arrived to a dirty room. Floors not clean. Throw pillows badly stained. Mirrors filthy. Dead bugs on the floor and what looked like blood on the wall of the bathroom. I went to reception to ask if I could change room and they said there no other rooms available. I went back upstairs and took pictures. I showed the staff on reception and they were shocked. Suddenly there was a new room ready. In the new room we tried to overlook what had happened earlier. I asked for an ironing board and I got a piece of stapled junk and an iron that was so stained that I think it was stored on the street. The final straw was when I pulled back the duvet cover and saw that the sheets did not cover the mattress. I went to bed fully clothed as it was late ,I wanted to go to Angkor Wat for sunrise. When we got back I spoke with the general manager to discuss what had happened . He came up to the room with me to look but the minute I opened the door,turned around and he must have run away as I didn’t even see him go he moved so fast. I booked another hotel and went to reception to see if they could at least offer a partial refund but they said they would not, the GM was no longer available either. Apparently this is a regular problem and the GM has a reputation for being a bad manager( local sources )

The staff were very attentive always trying their hardest to please us and make our stay more comfortable with the little resources available. The hotel is outdated. It seems in its time, it was a very exclusive 5 star hotel. The pool was nice. The breakfast average. We learned during oir stay in Siem Reap that there hasn't been much tourism in the area since Covid and that many hotels are just reopening.

The AC was not the problem. the facility was in bad shape. the first thing that happened was my wife got stuck by a spring sticking out of the mattress. If that was not enough my wife touched a lamp and was given a terrible electrical shock. that was all I needed to leave. I went to the front desk and let them know what happened and no apologies nothing. We left and checked into another hotel.

A large albeit dated hotel in a good position, about 20 minutes to Pub Street or a $2 tuk tuk.

The service was excellent, all of the staff were great and friendly everything was excellent!!!

Good Bar/Restaurant service by Mum & Tharpy. They are very efficient & helpful.

Clean room, perfect staff, centralt,

The staff was great the property was very old and out dated the gym was good except for no water or towels old equipment but still usable overall the place was good

Todo.

The property was old but clean. Spa and steam rooms were not available as promised. Staff members were courteous and helpful.

The hospitality of the staff was great and the rooms were really nice to stay in! The pool was huge and really enjoyable! Would definitely stay here next time I’m in Cambodia.

The hotel communal areas and pool are lovely, however the rooms are a little tired. My resquests were accommodated however external noise caused it to be less relaxing. Easy reach of pub street and night market. Room was spacious and staff were very helpful

it was terrific, a lot more than what I bargain for, the room was bigger than I anticipated, very clean, the lobby was huge, and the staff were very friendly and helpful, the breakfast was excellent, the setting eating area by the pool was so peaceful, it was more than I ever imagined, great place to stay.

The property is in need of a little TLC but one can overlook this due to its cleanliness and good price. What is unacceptable is to show treadmills in the website gym photos yet no treadmills in the gym. Also when you include breakfasts and you indicate it’s available till 10:00 am .. the hotel management should ensure that all the items are available in the matter in which they are meant to be eaten ie hot until that time that’s just common courtesy for your guess …why is everything shut down and the cleaning crew removing stuff at 9:30 perhaps earlier these small changes would in my opinion help the customer overlook the datedness of the place

Nice location, friendly staff, good breakfast. We had problem with internet conexion but the issue was fixed promptly. I recommend this hotel.

Really nice and beautiful hotel with very kind and friendly staff. The breakfast and the available dishes in the restaurant were delicious.

Clean. Quite.

スタッフさんの対応が良かったです。朝食も美味しかったです。