Four Seasons Hotel Shenzhen

張床好好訓

無去到

客房可以，職員非常好

客房整理的非常乾淨舒適，員工服務親切

It’s was fun birthday staycation to celebrate my daughter’s birthday. Little surprises prepared by duty manager Alison was lovely and made my daughter feel very special. Overall service at Four Seasons is top notch! But on a negative side note, Melody from the 6th floor breakfast buffet was a bit curt and rude when she thought I didn’t understand Chinese said “搬桌子，这么麻烦！” right in my face when Bill (restaurant manager who was excellent!) suggested to move some tables so we can sit closer to the breakfast buffet as requested by me.

入住时竟然把我们错认了另一客人 我们坚持没有下午check in 他们查系统才发现有误 房间灯坏的烧水壶也坏

Very friendly staff, rooms were lovely, great views.

Very Nice Environment! Clean and Tidy!

謝謝Hedy，讓我們第一次兩天一夜的商務加休閒之旅，特別的圓滿！

Ms. M Ge at Reception is excellent and friendly, she gave us early check in and room upgrade. Though the room is on low floor and without view, it is very spacious and comfortable. Thank you.

經理朱先生的服務態度令人賓至如歸，這就是繁忙都市人希望假期放鬆時想遇見的人和事。

整体环境服务非常好，房间宽敞舒服，就是枕头太软了，如果可以提供梗一点的枕头可以选择就更好了

四季飯店整體的環境很方便，周圍的商場方便走路3分鐘內CoCoPark和皇庭廣場都能抵達，網路的網速稍嫌慢些，床墊用久都會有些許小塌但不是很明顯，整體住宿的CP值很高

員工都很有禮貌，房間寬敞整潔，裝修華麗，不用1分鐘到皇庭廣場超方便，會再入住

Everything is good except the carpet and soft a bit old. Staffs here r very nice and helpful.

Not bad

- the spa im quite disappointed, the facility is old and not clean; the lady has good techniques but tbh too much chatting and advice to my status, and keep talking about herself. I’m totally not relaxed and a bit uncomfortable about it. - Room less of maintainence, the kettle shows with mould inside. - can only call to order food - the facility in the room especially those charge spots in bathroom should be taken more care of cleanliness. - the shower head is really quite broken, it spill out water from all sides… -the room dining is good, food quality is total great, just a bit slow in the morning. I was told 30-35mins to be ready but at last I waited 45 mins. -view of the room is great；perfect location at the centre of the town -staffs are all very nice and helpful

- the spa im quite disappointed, the facility is old and not clean; the AYI has good techniques but tbh too much chatting and advice to my personal status, and too much talking about her personal life. I’m totally not relaxed and a bit uncomfortable about it. - Room less of maintainence, the kettle shows with mould inside, total disgusting. -system old, you can only call to order food - the facility in the room especially those charge spots in bathroom should be taken more care of cleanliness. - the shower is really quite broken, it split out water from all sides… -the room dining is good, food quality is total great, just a bit slow in the morning. I was told 30-35mins to be ready but at last I waited 45 mins. -view of the room is great；perfect location at the centre of the town -staffs are all very nice and helpful

非常好的體驗，前台服務員協助快速及妥善。 特別是Rachel，真的很好及貼心，盡量安排我須要的要求。入住非常開心及愉快。再到深圳必定再次入住。

下午4時先有房