廣州富力君悅大酒店

非常有效率及有禮貌 , 商店也好近。 下一次嚟廣州我一定再入住！ 早餐也相當豐富！

It was far from 5 star hotel. Room phone was not working properly, reception was very slow and garbage in common area not cleaned. Also on way to the room I could see some kinda water leakages and looking like ibis more than Hyatt. It was disappointing experience

great location. walking distance to restaurants & shopping malls. will come back again!

整體OK，但20/F餐廳清潔一般。特別係啲沙化好多麈及食物殘渣。

位置方便 房間舒適

The room is very clean. Staffs are friendly

升降機泊卡困難

環境好

地點好，健身房設備好

禮賓部Eric and William 熱情耐心幫忙找車，讃！

Super slow checkin, I waited for almost an hour to get into my room despite I check in at 3 pm, because the staffs had not yer cleaned up the room. Hygiene condition inside was bad with hairs on sofa, toilet with urine smell, biscuit on floor. Beds are so small that I have to add a bed for an extra 230 RMB per night. They didn’t refill my towels and tissue paper eveyday. In sum, this is not the service I would have expected for a 5 star hotel.

I requested the room not at the end of corridor, but they gave me the room not as my requested!

一般

一下車到達酒店的時候，已感受到酒店的熱情款待，雖然行李不多，但酒店行李員也立即替我們拿起行李，並稍後直接送到我們的房間，要特別嘉許姓"Li"的小哥(看不清楚他的名字)，他真的很有效率協助我們及充滿笑容。 房間很舒適及整潔，很喜歡浴室置於中央，有兩邊通道，而且與座廁分開。我們連續住三晚，每天晚上回來都看到房間打掃及整理得很好很衛生，而且又補回瓶裝水，真的很貼心的感覺。 本身預訂時沒有加配自助早餐，但其中一天早上我便自費吃了，自助早餐食物種類相當豐富，咖啡及豆漿都很好喝；想吃炒蛋/奄列，但太多人等待，而且只有一名廚師負責便放棄了；另外安排入座時，侍應帶到我們坐離開食物區域很遠的座位，但由於同行有長者，行動不太方便，後來才被安排坐得近食物區的位置，希望餐廳方面可多加留意。 酒店附近也有很多商場，大小餐廳食店，而且很近地鐵站，所以很推薦入住酒店。

Centrally located at CBD with easy access. Rooms are large, quiet clean and tidy. Good Variety of food served for breakfast and good variety of wines at lounge. Only one comment is more training should be provided to reception as it takes more than 20 minutes for Check-in

服務周到

Clean , spacious , excellent location , club floor space is limited n food only adequate n fair

Room clean n spacious , club floor facility is too small , food quite limited in selection

The overall impression was good. In general, the staff team is polite . One disappointment was that I was being told when check in that the price per person for breakfast was $130 if booked before having it but when I try to bring 1 more business partner guest to breakfast the last morning we stay there, the reception counter staff charged me $198 extra instead of $130 saying only for the first time that pre booking had to make 1 day earlier despite the fact that I told the restaurant staff about the extra booking before entering the restaurant. Another shortfalls were that the air conditioning in my room seemed not functioning well making us sweating all night and the TV volume was unbelievably low and hardly audible even with a two inches distance. I do hope that these were single instances . Apart from that the overall standard and location of the hotel is good. I do hope that our next stay at your hotel when I bring my management team of around 6 more persons from 16/7 to 20/7 will not let me down again and proves your hotel to be responsive to constructive comments for future loyal customers

好有文化氣息