深圳硬石酒店

Non

方便

Hard Rock Hotel with good price, well service and nice breakfast, delicious food and great service in Rhythm Kitchen at 2nd floor of Hard Rock.

房大

房間清潔差，自助餐提早訂位，卻安排最差的位置

Poor maintenance. The sofa, Chair and cushion look bad. It seems to be an old hotel. I won’t recommend this hotel to friends.

Good

酒店房間頗大，但略嫌不太潔淨，需多加注意！就雙床房而言，洗手間和浴室的設計、以及其與客廳之間的間隔，令朋友一起居住起來，不太方便，較為尷尬！

Good and comfortable

The room was clean and spacious. The hotel was just a few steps from the subway. Hard Rock Cafe is superd!

已是第三次入住,酒店整體清潔乾淨,房間寬敞,前台服務有禮,地鐵直達方便,旁邊大型商場食店款式多,活動選擇也多保齡球場,小型賽車,SPA店,玩足兩天無悶場

第一次入住， 慶祝結婚週年紀念，房間很大很舒服，員工態度非常友善。

此酒店提供很佳的服務，但硬件上仍需要加強，如廁所門不能鎖上這個是很大的問題，另外廁所內的抽風系統亦不足，但員工提供了一個非常好的服務，讓我們得到十分好的住宿體驗

The outlook and room interior design is great! However, due to Christmas time, it could not be able to check-in on time due to the fully booking of hotel while the morning breakfast arrangement needs to be improved during peak time 9:00-10:00. Besides, the shower hot water is not hot and comfortable enough, the room temperature is too cool and the temperature controller did not work. Moreover, there is booking error between the hotel and Expedia platform such that there is only one breakfast offered for two guests per each room by the hotel but clearly mentioned breakfast included for the two guests in the booking order of Expedia. It’s fine that the hotel manager eventually willing to offer back one more breakfast per each room after several time of negotiations.

住宿體驗算好，也很方便，只是有些門較不易開關，甚至乎關不上，而我房間冷氣系統出了問題整晚難以入睡，第二天就馬上給我調房了，服務還好。

房間沒有免費咖啡茶，也沒有日常用品。

Convenient location

I have been booked this hotel several times and they‘re still keeping the good services and quality during we staying.

不錯

位置很方便，對面就大型商場，旁邊有很多親子活動，下次去觀瀾會再考慮入住！