Hilton Garden Inn Shangri-La

比我們晚入住的中國旅行團，吵鬧的不像話，反應服務中心多次，處理了將近二個小時，最後竟然是要安靜規矩的我們換房，而對吵鬧的中國人束手無策，非常令人生氣。

酒店地理位置好

酒店裡面沒有放濕機，乾燥得很，到處都是靜電。 床很舒服，提供的洗漱用品都很好用，還給我們延遲退房

非常好，清潔。

The little window you open does not cool down the room. The ventilation in the room is very stuffy

Very nice hotel and good service.

The interior design of the hotel was very distinctive of the local tribal culture. Room was clean and the morning buffet breakfast was very sumptuous with the taste catered towards international travellers. The hotel was also near local eateries for travellers to explore local delicacies.

Struttura piacevole e ben arredata. Purtroppo il personale non è in grado di mandare avanti in maniera appena accettabile l albergo. Nessuno parla inglese tranne una sola impiegata presente solo la mattina. Appena arrivati sotto una pioggia torrenziale il taxi non è potuto entrare davanti l albergo perché l area di transito era ostruita dalle auto dei clienti cinesi e non sono venuti ad aiutarci con i bagagli e ci siamo letteralmente bagnati. Il ristorante è molto scadente il personale non parla inglese. La struttura è invasa da esclusivamente da famiglie cinesi urlanti e il personale non fa nulla per far rispettare la quiete dei clienti. Da evitare purtroppo

This is a type of hotel you should not anything special from. No in-room dining after 9pm. The breakfast selection was relatively poor, and it was very cold in the breakfast room (don't forget your coat!).

Room Clean and big enough for couple We have 2 rooms - and locate just beside each others (excellent) 1 double and another one twin - as our request

香格里拉市内にある外資系のホテル ホテルはロビーや内装がチベット風でとても素敵でした。 ただ ホテルをエキスペディアで予約する際に徳欽とホテル名の横にあり、徳欽にあるホテルと思って予約してしまい徳欽についてから実は香格里拉にあると分かりとても困りました。 徳欽の表記は、予約の際に混乱を招くので香格里拉にして欲しいです。

A new, clean and comfortable hotel with spacious rooms and bathroom. The location is great with eateries, pharmacies, convenience stores a street away. Walking time to Old town is around 25 mins. The buffet dinner at the hotel is great. We paid RMB78 for a hot pot buffet dinner during our stay, excellent value!

Way too cold in the common areas, particularly the restaurant where all the staff and guests wear winter coats inside. Better written information on the restaurant etc would be appreciated by English speakers.