重慶喜來登大酒店

房間舒適，交通方便

隔音好，位置好，价格优。

飯店老舊，前台服務也不好，交通也不方便，到解放碑，重慶市中心主要景點都需要打車至少30分鐘，很容易塞車。慶幸只住了一晚。一晚的住宿費因為喜來登的名聲也不便宜。還不如在解放碑附近找酒店，不建議住宿

房间很好，整洁，但房型不什滿意，打开房门对正冲凉房，一边面盆，一边坐厕，床在入面，设计比较奇怪。 客房服务很好。但早餐很一般，热菜应该是热的，但全部是凍的，热菜全部是素。没有肉。其他一般。有很大改善空间。 酒店地点不太旺，出入不方便。去那里都要打车.附近没有什么景点。想要入住的要留意。

服務態度良好，主動積極。

酒店無論是外觀還是房間裏面都是金碧輝煌，但是有一些設施是壞的

價格同服務成正比下㳄也會入住

地處江畔，環境宜人，食住尚方便，出入多坐計程車。房間洗手間設窗通風差。

酒店位置优越，出门便是长江。金色外观的双子塔很土豪很霸气，大堂装修气派，前台工作人员热情周到，房间非常宽敞整洁，床品很好，进入房间有酒店赠送的水果，很贴心。还会再来住的！

酒店內設施很齊全，外牆和景觀都很漂亮，房內的衛浴與床鋪都很漂亮。我很喜歡，讚！ 服務生很親切，幫客人提行李。

已經多次入住該酒店，在辦理入住時，前台一位女接待員在通電話，我站在前面等了大約五分鐘，因為不想打擾她工作所以沒有說過一句話，後來她用很不禮貌的眼神和手指其他櫃台，用意應該是叫我去其他地方處理入住，然後我轉到其他前台去辦理入住，跟前台的服務生說了一句：你們酒店現在的服務態度好有問題，竟然得到的回應是：每個人對服務的要求不一樣！當時候我和朋友都立馬傻了眼，哈哈！但是離開辦理退房時另外一組工作人員，得回喜來登應該有的禮貌和服務了！

住宿还行，但前台处理问题方法极差住宿还行，但前台处理问题方法极差。我通过EXPEDIA预定此酒店并已全额付款，但前台显示客人付款，经酒店查明为EXPEDIA为转款给他们，他们电话通知我需先扣我的押金，等EXPEDIA付款并让我自己联系催款，他们收到钱后才退回。我觉得既然酒店方与EXPEDIA有合作，中间脱节环节就应该他们沟通，与客服方便，因为我需通过多种渠道才能处理好，何况他们已经与我造成及为不便

Excellent hotel ! Higly recomend it

The staff are friendly and helpful

너무 오래된 숙소입니다.

Very cold hotel, lobby, bar, restaurant was very unfriendly and uninviting For a 5 star hotel this wasn’t as I expected with no one able to speak English

Very disappointing stay Hotel lobby cold with no heating ( unlike the Radison blue hotel further up road) hotel lobby bar empty because again it was to cold to sit there Not what I expected from a high star hotel chain

Very beautiful hotel, helpful staff and convenient location..

Checked out a few days early , rooms a very run-down and one building is mostly vacant . Lobby and exterior are beautiful , but not much traffic and I think that’s why it’s a bit outdated in rooms … fixtures falling apart and carpets stained , also no English tv options and gate often didn’t lift up when trying to exit parking lot , therefor we had to make multiple calls to front desk sometimes while being honked at . 500 deposit was expected to be paid even though when booking room online , everything was paid for supposedly thru Expedia ! Still waiting for that back after checking out four days early …told absolutely no refund for checking out early due to Expedias policy …. Don’t use Expedia if you have doubts , refunds are next to impossible !

The whole hotel is too dark everywhere with a very unfriendly staff. Many areas are broken without repair and maintenance. It is a shame to be awarded a 5 stars.