Caistor Hall

飯店
9.4
/10
卓越體驗
82个评论

客人对住宿的评价

J
10.0
/ 10
It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
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Susan
10.0
/ 10
Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe. The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable. We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.
Elizabeth
10.0
/ 10
We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
在該地區
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Stoke Road, South Norfolk District, Caistor St. Edmund, Norfolk, England, NR14 8QN

主要設施

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餐廳
WiFi
Caistor Hall is a hotel in a good neighborhood, which is located at Caistor St Edmund.
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Caistor Hall周圍有什麼

Stoke Road, South Norfolk District, Caistor St. Edmund, Norfolk, England, NR14 8QN
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了解更多關於Caistor Hall

Location


Caistor Hall is a hotel in a good neighborhood, which is located at Caistor St Edmund.

About Caistor Hall

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Caistor Hall.

Savor your favorite dishes with special cuisines from Caistor Hall exclusively for you.

With all facilities offered, Caistor Hall is the right place to stay.

Caistor Hall所有設施

其他 Caistor Hall
其他

公共設施

  • 其他
  • 餐廳
  • 無菸區
  • 大堂咖啡/茶服務

一般的

  • 宴會
  • 停車處
  • 陽台

食物和飲料

  • 早餐
  • 酒吧

商務設施

  • 會議室
  • 會議室

要做的事情

  • 花園

連接性

  • 免費 WiFi

Caistor Hall住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed

There is no front desk at this property. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival.

The following facilities are closed seasonally each year. They will be closed from August 10 to August 27:
  • One of the dining venues
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
15:00 - 23:30
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
餐廳, WiFi
入住/退房時間
从 15:00 - 23:30 - 到 11:00
早餐供應狀況
是的,酒店有提供早餐的房間
Caistor Hall的可用房間
19
另一設施在Caistor Hall
其他, 無菸區, 大堂咖啡/茶服務, 宴會, 停車處

Caistor Hall常見問題

在Caistor Hall有哪些可用設施?
這裡有頂級設施Caistor Hall例如餐廳, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Caistor Hall?
在Caistor Hall的標準入住時間從15:00 - 23:30開始最晚退房時間為前 11:00
Caistor Hall提供早餐嗎?
是的,Caistor Hall提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Caistor Hall?
Caistor Hall is a 3.0-star hotel.
How many rooms are available at Caistor Hall?
Caistor Hall has 19 rooms in total.
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更多其他客人的評論Caistor Hall

9.4
卓越體驗
來自 82 則評論
清潔度

9.2

房間舒適度

9.2

服務與設施

9.4

排序方式
最相关
偏好設定
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旅行者評論 Caistor Hall

每頁評論數
20
40
精選評論
J
10.0
/10
15 幾週前評論

Hotels.com verified review

It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
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David
6.0
/10
16 幾週前評論

Expedia Group verified review

Developing hall, a bit hit and miss but full of old charm !
Kirsty
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
18 幾週前評論

Expedia Group verified review

Lovely room and the food was amazing
Susan
10.0
/10
19 幾週前評論

Hotels.com verified review

Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe. The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable. We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.
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Nina
8.0
/10
26 幾週前評論

Hotels.com verified review

We had a pleasant stay for one night at Caistor Hall. Staff were very friendly, Grounds were lovely and dinner was decent. Breakfast was tasty and good choice for a vegetarian. Room had creaky floorboards and a little too warm and bathroom was very small, shower started to drip water at 3am for about a minute which woke me up and I had trouble getting back to sleep but overall it was a very nice stay and I would return.
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Andrew
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
31 幾週前評論

Expedia Group verified review

The room was great, lovely quiet location and staff were very helpful. Having the suite was a real treat although a shelf or platform by the freestanding bath and extra toiletries would have been nice. The property is ideal for an exclusive break but looking a bit tired in places, they could make much more of the gardens, which looked rather unkept, but perhaps the time of year was a factor. Unfortunately the fine dining options were not available, which for a bank holiday weekend was dissappointing. Still had a lovely stay and would recommend
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Elizabeth
10.0
/10
31 幾週前評論

Expedia Group verified review

We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
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Dawn
icon-業務
業務
10.0
/10
32 幾週前評論

Hotels.com verified review

Slightly understaffed we thought. Staff were very pleasant and exceptionally well trained in service and knowledge of menu’s. Breakfast was cooked to order which is always a good sign. Some areas, like windows, were dirty, but hotel was clean. Main areas were well decorated. Bedrooms less so with signs of wear and tear.
Bob
icon-業務
業務
10.0
/10
37 幾週前評論

Hotels.com verified review

Lovely place, a rural retreat, but close to Norwich and the A47. Excellent staff and service. Very good food and we didn't have time to be more adventurous, but I'll be back! Competitive price too!
William
10.0
/10
38 幾週前評論

Hotels.com verified review

Really nice place to stay. We never had dinner there (attended a party elsewhere), but wish we had! Breakfast was excellent, served by a lovely lady, who was very friendly, & after I enquired, told us the history of the house. Would certainly stay again!!
Luke
icon-業務
業務
8.0
/10
41 幾週前評論

Hotels.com verified review

Beautiful hotel, amazing room, breakfast disapponting
simon
10.0
/10
42 幾週前評論

Hotels.com verified review

We wanted to treat ourselves, and we were not disappointed at all. All the staff were friendly and helpful. From the very friendly and kind, member of staff at reception, ( I apologise if you were a manager ) who even though we were an hour early for booking in, and we said we would have a coffee first, ran upstairs to check out room was ready. Thank you. We loved afternoon tea, beautiful food, coffee, atmosphere and service from the young waiter. Thank you, you made our visit amazing. Our room was beautiful and spacious, soooo comfy, the bed was the best I had slept in and chilled out on. Sooooo peaceful. The rainfall shower was the best shower I have ever had, I love a rainfall shower and this had the pressure and range of temperatures too. Sooo refreshed from that shower. The breakfast and service was as good too. Thank you for a memorable experience, we will be back again. Beautiful scenery around too.
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Brett
8.0
/10
49 幾週前評論

Hotels.com verified review

Beautiful hotel and grounds, and great clean bedroom with en-suite. Staff we met at reception and at breakfast were amazing. The breakfast itself was superb too. Bed, though, could have been more comfortable and TV better placed. Overall though a really great place to stay and highly recommended.
Douglas
icon-與親友同行
與親友同行
10.0
/10
60 幾週前評論

Hotels.com verified review

Beautiful hotel; great food; nice bar; perfect
Andy
icon-業務
業務
10.0
/10
61 幾週前評論

Hotels.com verified review

A really enjoyable stay
Mark
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
6.0
/10
62 幾週前評論

Expedia Group verified review

I really wish we were told beforehand that there was a Wedding on the night of our stay. Although it did not disturb us too much, it would have been nice to have been forewarned, to give us the choice of staying or not. Otherwise was lovely apart from the waiting staff forgetting my brown toast at Breakfast
Dan
2.0
/10
62 幾週前評論

Hotels.com verified review

I recently stayed at Caistor Hall Hotel, and unfortunately, it was an incredibly disappointing experience from start to finish. First, the so-called “deluxe” room we were assigned was anything but deluxe. The room was dusty, fixtures were falling off the walls, and the bed creaked loudly with even the slightest movement. The walls were marked, giving the entire space a feeling of neglect. After raising these concerns with the staff, we were offered an upgrade to their “best” room, the Dashwood Suite. While this room was in better condition, it still failed to meet the standard one would expect, particularly given the price and expectations associated with staying at this hotel. On top of the room issues, the service was just as poor. When we requested assistance with booking a taxi, we were told to handle it ourselves because the staff were “too busy.” Later, it was explained to us that this is a policy, but it was never communicated to us during our stay, adding to the frustration. Although some of the staff tried to address our concerns, the management’s attitude was dismissive and unprofessional. When I followed up via email, I was met with a defensive response that ignored many of the core issues, including the substandard room conditions and lack of communication. All in all, I would not recommend staying at Caistor Hall Hotel. The poor quality of both the facilities and the service, coupled with a lack of accountability from management, left us with a very negative
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C
10.0
/10
65 幾週前評論

Hotels.com verified review

First impressions of this beautiful Georgian manor house were absolutely stunning. The exterior and extended grounds however have obviously been somewhat neglected over the last couple of years..but, oh my, on entering this grand place the interior, cleanliness and welcome made up for it! Opulent furnishings, luxurious decor and an incredibly calm ambience emulated throughout the building. The sweeping staircase took us to our room (which although looked out onto the roof of the bar) where we felt incredibly pampered. Little touches like the bottle of bath milk and top quality toiletries were fabulous. All communal areas were beyond beautiful, especially the incredibly relaxing 'Whisky Lounge'. Breakfast was absolutely amazing with both self service and waiter service. Everything was cooked to perfection. Staff were so very lovely and nothing too much trouble. We stayed for 2 nights and were greeted with a fresh bed and complete change of all towels after the first night! Lots to see and do in area around and only 2 miles from Norwich city centre. Beautiful place to stay, thoroughly recommend.
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Verified traveler
6.0
/10
67 幾週前評論

Hotels.com verified review

Lovely location, property and grounds. Room was nice although bathroom small. Stayed in room 5. Reception were very friendly and welcoming, same with breakfast staff. However, woken up at 6.30am by the laundry truck unloading through the main entrance right under my window. Not a great start to my day. Option to use another staff/service door would be better. Also hotel is run with a skeleton staff, horrendously short staffed at breakfast - one staff member working as host, waitress and cook. A second member of staff would help provide much better service. Heard my eggs benedict coming out of the microwave which isn't great. Safe to say the egg yolk was rock solid! Juice all from concentrate, granola was soft and overall selection poor. Pastries taken to table rather than being help yourself, resulted in lots of food waste on other tables. Much better breakfast at chain hotels which I usually prefer to avoid. Final point is my shower flooded almost instantly, and hadn't drained away by the time I came back from breakfast. Informed breakfast staff upon checkout (as she was also wearing the receptionist hat too!) So much potential to be a great property but being let down by poor management.
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Miryam
icon-與親友同行
與親友同行
10.0
/10
68 幾週前評論

Hotels.com verified review

This is a fabulous dog-friendly hotel. We stayed 2 nights and met friends for a meal in the restaurant on one. The food in the restaurant was superb! Our room was beautiful and spacious. The staff were lovely and the grounds great for walking and relaxing. We also had the best hotel ironing board ever! It actually warranted its own picture! Who needs a full blown ironing board in a hotel? Now I want one of these at home!
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9.4
卓越體驗
來自 82 則評論
清潔度

9.2

房間舒適度

9.2

服務與設施

9.4

排序方式
最相关
偏好設定
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旅行者評論 Caistor Hall

每頁評論數
20
40
精選評論
J
10.0
/10
15 幾週前評論

Hotels.com verified review

It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
閱讀更多
David
6.0
/10
16 幾週前評論

Expedia Group verified review

Developing hall, a bit hit and miss but full of old charm !
Kirsty
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
18 幾週前評論

Expedia Group verified review

Lovely room and the food was amazing
Susan
10.0
/10
19 幾週前評論

Hotels.com verified review

Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe. The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable. We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.
閱讀更多
Nina
8.0
/10
26 幾週前評論

Hotels.com verified review

We had a pleasant stay for one night at Caistor Hall. Staff were very friendly, Grounds were lovely and dinner was decent. Breakfast was tasty and good choice for a vegetarian. Room had creaky floorboards and a little too warm and bathroom was very small, shower started to drip water at 3am for about a minute which woke me up and I had trouble getting back to sleep but overall it was a very nice stay and I would return.
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Andrew
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
31 幾週前評論

Expedia Group verified review

The room was great, lovely quiet location and staff were very helpful. Having the suite was a real treat although a shelf or platform by the freestanding bath and extra toiletries would have been nice. The property is ideal for an exclusive break but looking a bit tired in places, they could make much more of the gardens, which looked rather unkept, but perhaps the time of year was a factor. Unfortunately the fine dining options were not available, which for a bank holiday weekend was dissappointing. Still had a lovely stay and would recommend
閱讀更多
Elizabeth
10.0
/10
31 幾週前評論

Expedia Group verified review

We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
閱讀更多
Dawn
icon-業務
業務
10.0
/10
32 幾週前評論

Hotels.com verified review

Slightly understaffed we thought. Staff were very pleasant and exceptionally well trained in service and knowledge of menu’s. Breakfast was cooked to order which is always a good sign. Some areas, like windows, were dirty, but hotel was clean. Main areas were well decorated. Bedrooms less so with signs of wear and tear.
Bob
icon-業務
業務
10.0
/10
37 幾週前評論

Hotels.com verified review

Lovely place, a rural retreat, but close to Norwich and the A47. Excellent staff and service. Very good food and we didn't have time to be more adventurous, but I'll be back! Competitive price too!
William
10.0
/10
38 幾週前評論

Hotels.com verified review

Really nice place to stay. We never had dinner there (attended a party elsewhere), but wish we had! Breakfast was excellent, served by a lovely lady, who was very friendly, & after I enquired, told us the history of the house. Would certainly stay again!!
Luke
icon-業務
業務
8.0
/10
41 幾週前評論

Hotels.com verified review

Beautiful hotel, amazing room, breakfast disapponting
simon
10.0
/10
42 幾週前評論

Hotels.com verified review

We wanted to treat ourselves, and we were not disappointed at all. All the staff were friendly and helpful. From the very friendly and kind, member of staff at reception, ( I apologise if you were a manager ) who even though we were an hour early for booking in, and we said we would have a coffee first, ran upstairs to check out room was ready. Thank you. We loved afternoon tea, beautiful food, coffee, atmosphere and service from the young waiter. Thank you, you made our visit amazing. Our room was beautiful and spacious, soooo comfy, the bed was the best I had slept in and chilled out on. Sooooo peaceful. The rainfall shower was the best shower I have ever had, I love a rainfall shower and this had the pressure and range of temperatures too. Sooo refreshed from that shower. The breakfast and service was as good too. Thank you for a memorable experience, we will be back again. Beautiful scenery around too.
閱讀更多
Brett
8.0
/10
49 幾週前評論

Hotels.com verified review

Beautiful hotel and grounds, and great clean bedroom with en-suite. Staff we met at reception and at breakfast were amazing. The breakfast itself was superb too. Bed, though, could have been more comfortable and TV better placed. Overall though a really great place to stay and highly recommended.
Douglas
icon-與親友同行
與親友同行
10.0
/10
60 幾週前評論

Hotels.com verified review

Beautiful hotel; great food; nice bar; perfect
Andy
icon-業務
業務
10.0
/10
61 幾週前評論

Hotels.com verified review

A really enjoyable stay
Mark
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
6.0
/10
62 幾週前評論

Expedia Group verified review

I really wish we were told beforehand that there was a Wedding on the night of our stay. Although it did not disturb us too much, it would have been nice to have been forewarned, to give us the choice of staying or not. Otherwise was lovely apart from the waiting staff forgetting my brown toast at Breakfast
Dan
2.0
/10
62 幾週前評論

Hotels.com verified review

I recently stayed at Caistor Hall Hotel, and unfortunately, it was an incredibly disappointing experience from start to finish. First, the so-called “deluxe” room we were assigned was anything but deluxe. The room was dusty, fixtures were falling off the walls, and the bed creaked loudly with even the slightest movement. The walls were marked, giving the entire space a feeling of neglect. After raising these concerns with the staff, we were offered an upgrade to their “best” room, the Dashwood Suite. While this room was in better condition, it still failed to meet the standard one would expect, particularly given the price and expectations associated with staying at this hotel. On top of the room issues, the service was just as poor. When we requested assistance with booking a taxi, we were told to handle it ourselves because the staff were “too busy.” Later, it was explained to us that this is a policy, but it was never communicated to us during our stay, adding to the frustration. Although some of the staff tried to address our concerns, the management’s attitude was dismissive and unprofessional. When I followed up via email, I was met with a defensive response that ignored many of the core issues, including the substandard room conditions and lack of communication. All in all, I would not recommend staying at Caistor Hall Hotel. The poor quality of both the facilities and the service, coupled with a lack of accountability from management, left us with a very negative
閱讀更多
C
10.0
/10
65 幾週前評論

Hotels.com verified review

First impressions of this beautiful Georgian manor house were absolutely stunning. The exterior and extended grounds however have obviously been somewhat neglected over the last couple of years..but, oh my, on entering this grand place the interior, cleanliness and welcome made up for it! Opulent furnishings, luxurious decor and an incredibly calm ambience emulated throughout the building. The sweeping staircase took us to our room (which although looked out onto the roof of the bar) where we felt incredibly pampered. Little touches like the bottle of bath milk and top quality toiletries were fabulous. All communal areas were beyond beautiful, especially the incredibly relaxing 'Whisky Lounge'. Breakfast was absolutely amazing with both self service and waiter service. Everything was cooked to perfection. Staff were so very lovely and nothing too much trouble. We stayed for 2 nights and were greeted with a fresh bed and complete change of all towels after the first night! Lots to see and do in area around and only 2 miles from Norwich city centre. Beautiful place to stay, thoroughly recommend.
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Verified traveler
6.0
/10
67 幾週前評論

Hotels.com verified review

Lovely location, property and grounds. Room was nice although bathroom small. Stayed in room 5. Reception were very friendly and welcoming, same with breakfast staff. However, woken up at 6.30am by the laundry truck unloading through the main entrance right under my window. Not a great start to my day. Option to use another staff/service door would be better. Also hotel is run with a skeleton staff, horrendously short staffed at breakfast - one staff member working as host, waitress and cook. A second member of staff would help provide much better service. Heard my eggs benedict coming out of the microwave which isn't great. Safe to say the egg yolk was rock solid! Juice all from concentrate, granola was soft and overall selection poor. Pastries taken to table rather than being help yourself, resulted in lots of food waste on other tables. Much better breakfast at chain hotels which I usually prefer to avoid. Final point is my shower flooded almost instantly, and hadn't drained away by the time I came back from breakfast. Informed breakfast staff upon checkout (as she was also wearing the receptionist hat too!) So much potential to be a great property but being let down by poor management.
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Miryam
icon-與親友同行
與親友同行
10.0
/10
68 幾週前評論

Hotels.com verified review

This is a fabulous dog-friendly hotel. We stayed 2 nights and met friends for a meal in the restaurant on one. The food in the restaurant was superb! Our room was beautiful and spacious. The staff were lovely and the grounds great for walking and relaxing. We also had the best hotel ironing board ever! It actually warranted its own picture! Who needs a full blown ironing board in a hotel? Now I want one of these at home!
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