Cross Roads Hotel by Greene King Inns

The rooms are very tired. One plug socket in the bedroom. Food in the restaurant was aweful, especially considering how expensive it was.

Lovely man who checked us in. Staff all very friendly. Rooms are a bit dated but clean and we had a good night sleep. Food was excellent

Rooms need to be re-

Room required attention for price

Room required attention for the price

Had room 51 lovely balcony and view over fields

Great value stay

Staff were really fantastic

Only 2 13 amp socket had to go and buy an extension lead

The whole place looks neglected and in need of a good clean and upgrade. Staff not welcoming at all with the exception of Michelle the waitress on the Thursday evening and the bubbly waitress who served us at breakfast on the Friday.

l'accueil était parfait, l'hôtel est très calme et verdoyant, nous y retourneront. Ce sera notre troisième séjour

Run down, shabby, carpets are filthy, paint peeling off the walls. In fairness the bed was comfortable. I didn't take breakfast as I was worred about the cleanliness of the place. Chose to eat out at a different pub. It's a big place, with potential, but it's being run on a shorestring staff and needs some investment.

We stayed in rooms 9 and 10. Leaking roof in hallway with age related stain. Stained Carpers in room. Skirting boards hanging off. Heater in room just hung below window, Old with no remedial decoration around. Bad signage to internal areas. Food average with major problem on the Sunday when arriving back to have Sunday Roast at 17:30 told "No Meat Left" just some potatoes and Veg Left. At this time there were heated exchanges between other guests about the lackof food. Kitchen staff NO INTEREST IN CUSTOMER SERVICE. The only Member of Staff who SHONE during our 3 days stay was SOUKI. (Not sure about spelling) She was absolutely amazing in her efforts to help us. The General Manger was aware of the food issues and the fact that not enough was prepared for the Hotel Resident s and the Locals. Cannot recommend this Hotel at all.

Awsom food

Looks like an old premier inn. Decor and rooms are tired but had a great sleep, room was clean and had a really powerful shower. Good for the price

Old, dated, dingy, mouldy bathroom, dark lighting, arrived and both radiators were flat out so room was stuffy and hot, windows only open a jar so took ages to cool down. Corridor smelt like wee! Won’t be returning there.

Uncleanliness

Rooms require a lot of work

Amazing stay! Lovely view and cosy room! Wish I could have stayed longer!

Room required decoration. What you pay more attention to room