What do past guests say about Hilton London Kensington?

Hilton London Kensington is well-known for its 服務與設施, 清潔度, 房間舒適度, as reviewed by verified Traveloka guests.

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Hilton London Kensington

Name: Hilton London Kensington
Address: 179-199 Holland Park Avenue, Kensington, Central London, London, England, W11 4UL, 179-199 Holland Park Avenue, W11 4UL, England
Rating: 7.9

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7.9

/10

非常好

共 1,011 則評論

客人对住宿的评价

Nina

10.0

/ 10

Fabulous customer service! Room was a good size and thank you for the cookies Great location !

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Fereshteh

10.0

/ 10

It was the best experience ever, the room clean with nice view of street and garden. The menager very kind and friendly, I asked to extend check out due to sickness and she did perfectly menage everything. It is also near so many places for visit.

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Lorraine

10.0

/ 10

The staff are exceptionally helpful. We travelled for a family funeral with elderly parents with limited mobility. Everyone went out of their way to assist. If I may, there are some infrastructural items that could be updated to better facilitate disabled travelers. E.g. the ramp is quite steep and would be a challenge to navigate without assistance; the accessible entrance to the bar requires someone to open a curtain and the door- universal design principles could help consider better end-to-end accessibility for all visitors. The doorways to bedrooms are tight- my mam uses a walker and while the bathroom was accessible, the biggest challenge was getting in through the bedroom door! My dad struggled with the keycard use in the lift in particular- other guests were very good at helping him out but the systems applied really should be stress tested by a wide range of guests for maximum efficacy. Additional seating at the entrance to the hotel would help anyone with a mobility issue/pregnant/older person to wait while taxis are on their way. Seating in reception is very low for anyone with mobility issues. All these are suggestions- but the key element- the approach to customer service - is very strong. Really great people.

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在該地區

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179-199 Holland Park Avenue, Kensington, Central London, London, England, W11 4UL

主要設施

此住宿提供的设施

高爾夫球

網球

酒吧

兒童遊樂區

健身中心

電梯

健康俱樂部

空調

殘障人士友善

自動櫃員機/銀行服務

Hilton London Kensington is a hotel is located at Kensington. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hilton London Kensington周圍有什麼

179-199 Holland Park Avenue, Kensington, Central London, London, England, W11 4UL

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了解更多關於Hilton London Kensington

Location
Hilton London Kensington is a hotel is located at Kensington.

About Hilton London Kensington

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Hilton London Kensington.

Hilton London Kensington所有設施

住宿设施

高爾夫球

網球

酒吧

兒童遊樂區

娛樂設施

大廳

外觀

其他

餐廳

要做的事情

健康俱樂部
健身中心
兒童遊樂區

食物和飲料

酒吧

運輸

收費停車服務

連接性

WiFi（另收費）

一般的

空調

可訪問性

無障礙停車場
無障礙設備
殘障人士友善

公共設施

客房服務
電梯
咖啡廳

客房內設施

吹風機
電視

飯店服務

24 小時前台接待

附近設施

自動櫃員機/銀行服務

體育和娛樂

高爾夫球
網球

Hilton London Kensington住宿政策及一般資訊

入住/退房時間

入住：

從 15:00

退房

前 12:00

酒店政策尚未公佈。

一般資訊

熱門設施
入住/退房時間	从 15:00 - 到 12:00
Hilton London Kensington的可用房間	601
在Hilton London Kensington的樓層數	7
另一設施在Hilton London Kensington	健康俱樂部, 健身中心, 兒童遊樂區, 酒吧, 收費停車服務

Hilton London Kensington常見問題

正常入住和退房時間是Hilton London Kensington？

在Hilton London Kensington的標準入住時間從從 15:00開始最晚退房時間為前 12:00

What is the star rating of Hilton London Kensington?

Hilton London Kensington is a 4.0-star hotel.

How many floors does Hilton London Kensington have?

Hilton London Kensington has 7 floors.

How many rooms are available at Hilton London Kensington?

Hilton London Kensington has 601 rooms in total.

Does Hilton London Kensington provide parking?

Yes, Hilton London Kensington provides parking. Please confirm details directly with the hotel.

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整體評分與評論 Hilton London Kensington

Traveloka (9)

其他來源 (1,002)

8.0

非常好

來自 1,002 則評論

清潔度

8.0

房間舒適度

7.8

服務與設施

8.6

排序方式

最相关

偏好設定

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旅行者評論 Hilton London Kensington

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精選評論

Hang Ki

6.0

/10

23 幾週前評論

Hotels.com verified review

The location is good but the service was very slow and even almost forgot housekeep even i call them in the morning. The room is bigger than most in central london. Some of the staffs were not helpful sometimes, i asked for extension he said no room but I found a lot on the website, also with poor english.

TZU YING

業務

10.0

/10

29 幾週前評論

Hotels.com verified review

Good service and location

So Chai

閒暇家庭

6.0

/10

141 幾週前評論

Expedia Group verified review

在 2 樓的（浴室）熱水爐沒有熱水。最後更換上 3 樓住。因為，在 2 樓已換過第二間都是沒有熱水。

Fong

閒暇家庭

2.0

/10

169 幾週前評論

Expedia Group verified review

酒店非常殘舊，第一晚坐廁淤塞倒灌，非常恐怖。第二晚沐浴時發現沐浴露已用完可是沒有補充，房間清潔很差，毛巾常有頭髮，這個價錢有非常多選擇，入住前三思！唯一可取是早餐非常豐富，味道也很好。

Joel

與伴侶同行

10.0

/10

13 幾週前評論

Expedia Group verified review

Great hotel, great location and super helpful staff

Julie

與伴侶同行

4.0

/10

13 幾週前評論

Hotels.com verified review

Not good holton should be ashamed of themselves with this hotel . Hotel was old and dirty Carpets were dirty Lifts were dirty Had breakfast and i sat down on a 4 person table and was told to go and sit in a 2 person table even though the breakfast area was quiet .i refused because i was comfortable where i was sitting ,i felt this was very rude of the man and is not what i expect at any hotel . Concierge were polite only dealt with them on check in and check out .i would not reccomend this hotel to anyone

Sarah

2.0

/10

13 幾週前評論

Hotels.com verified review

The constant slamming of the doors at all hours of the morning made it impossible to sleep.

Natasha

10.0

/10

13 幾週前評論

Expedia Group verified review

Amin

8.0

/10

13 幾週前評論

Expedia Group verified review

This hotel is centrally located and easy to get access to undergrounds and buses. Across the street you can get the tour buses like Big Bus and Hop on Hop off and others. This hotel staff is amazing and super nice, they do care about customers and I would recommend this hotel to my friends and family. The hotel is older but the staff and the team makes up for all of their kindness. The breakfast buffet is also great and they have many varieties of food.

Nancy

8.0

/10

14 幾週前評論

Expedia Group verified review

The breakfast was nothing short of spectacular!!!!

Baz

4.0

/10

14 幾週前評論

Hotels.com verified review

Room was filthy and a lot of damages expected a lot better standard being a Hilton

Salim

6.0

/10

14 幾週前評論

Expedia Group verified review

House keeping, its clear they do not hover or wipe the table properly with food residue still on it. Empty coffee cups left and not thrown away, toilet bin not collected, tiny face towels not replaced. Ordered a knife and fork took 20 mins to come. The standard room is tiny.

Nina

10.0

/10

14 幾週前評論

Expedia Group verified review

Fabulous customer service! Room was a good size and thank you for the cookies Great location !

Stephane

6.0

/10

16 幾週前評論

Hotels.com verified review

The room is not on the picture, maybe someone get renovated but not on my stairs. We go every two years and same thing happened.

Fereshteh

與伴侶同行

10.0

/10

16 幾週前評論

Expedia Group verified review

Deidre

家庭

8.0

/10

16 幾週前評論

Expedia Group verified review

The staff was very helpful and the location convenient.

Adriana

與伴侶同行

8.0

/10

17 幾週前評論

Expedia Group verified review

Me and my partner booked a room for the night as we were travelling to London for a gig and it got quite late so decided to stay instead of drive back. The staff were very accommodating when we mentioned we may be a bit later than midnight to check in. The room they had booked for us had issue with the air con and it wouldn't work. It was almost 30 degrees in the room as it was in the peak of summer, so we contacted reception and explained the situation. They kindly moved and upgraded us to a different room with a working air con. Check out was easy and we were even able to leave our car in the car park, situated beneath the hotel, while we explored London. Came back afterwards and paid easily for our parking. Overall I recommend it. If you have any issues, the staff will do their best to help out.

Idris

與兒童同行

8.0

/10

17 幾週前評論

Expedia Group verified review

Very Small rooms, AC didnt work.

Leanne

與伴侶同行

6.0

/10

17 幾週前評論

Expedia Group verified review

The room was clean but a bit small to accommodate two large cases. Concierge staff very helpful but bar staff incredibly slow. Ended up going elsewhere due to lack of service whilst waiting for food order to be taken for at least 10 minutes.

muhammad

與親友同行家庭

6.0

/10

17 幾週前評論

Hotels.com verified review

The best thing about this hotel is location. Its close proximity to subway station makes it the ideal choice for travellers who quickly can get to the attractions in central London. Hotel by itself is dated and needs major overhaul. Rooms are small and breakfast is nothing special. If you can find the room rate under $250 a night then maybe give it a go. Anything above is not worth it.

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