莊園飯店

Hi the hotel was good. Sleep was disturbed due to faulty fan in middle of night. Reported to staff who said would let manager know

During this period of renovation we cannot fault any part of our stay, the staff were fantastic when it came to anything from booking cars to early hour check out and any issues were never too much trouble. With the Manor being a 25min walk to work in Windsor, it was the perfect location, safe car parking and our room was in its own private cottage just away from the main building with air conditioning fitted during the hot spell for a comfortable nights sleep. The train station is a stones throw away and approx 3 mins onboard to Windsor. The room was very well equiped.

Myself and my other half had a lovely overnight stay. Was very comfy and clean ... would definitely stay again

Property is under going renovation work so unfair to comment current price reflects this. Good for sleep and shower !

The 2 reception staff that dealt with us were absolutely wonderful, nothing was too much trouble for them. The hotel is very dated & crying out for a full refurb, our bathroom toilet was leaking & didn’t flush properly, the room was hot & stuffy, but the staff found a Fan for us to use, without the fan we would not have stayed. We paid £120:00 for one nights stay which was £60:00 overpriced especially as the Bar & Restaurant was not available. The hotel is in a brilliant location & deserves to have the money spent on it. I would not book again in its present condition which is a shame as the location is good & the staff work very hard to try & make up for hotels condition.

whilst the ensuite was quite modern i didnt feel safe in the shower as the tray was very shiny and there were no handles at all to hold onto. also nowhere to hang clothers in the ensuite and only a very small towel rail. nearly there but a few inexpensive additions would make a massive difference

Stayed at Manor hotel with my son on 25/03/22 for one night. We new before arrival that due to a refurbishment no meal options were available but that was fine by us. However in the morning there was no hot water for washing or showering which I believe is a basic service for a hotel room. On checkout I mentioned this and asked if a refund was possible for the inconvenience. I was told by the checkout person that they could not approve this and the manager was not available. I politely paid in full but said I would email the hotel later. I am still waiting for any kind of response from this hotel, which is pretty terrible service in my opinion. I have looked at other reviews and found one had a similar issue with the water. The hotel generally was OK but is tired and needs a room refurbishment although the beds were comfy and clean. As described, customer service is severely lacking so would not use this hotel again on this basis.

During my stay there was no hot water therefore I could not shower even after changing rooms due to a really loud noise.

Pretty worn hotel. Awful old tv, shower and toilet seat totally broken and old again. Just tired and in tested by anyone. However, good bed and comfortable for a single night.

Good location however no onsite parking, very cold in the room, taps fell off the bath, T AC signal temperamental

Hated all of it....smelt old & stale. No heating. Shower wasn't working. Needs an overhaul. Wasn't expecting to stay in a room in a private house next to the railway. Like Faulty Towers. Even my 8 yo daughter said I don't like this place can we go home.

The room on first impression was good but closer look used razors left behind bath and empty radox bottle bathroom floor not cleaned shower would not drain dirty spoons left thick in dust under window seat cobwebs hanging from light and power kept going off

We were warmly welcomed and even though we were the only guests at breakfast everything was perfect. We will certainly staying again.

ckeck in was ok

Very cold. Radiator broken. Cracked and dirty sink. Room tired and furniture in need of updating. Used to be a lovely hotel, now bordering on being a grotty b&b! No staff to be found anywhere. They also never answer the phone. Stayed a couple of weeks ago and had an even worse room, where a large crack in the window was sellotaped over and again heating was not working and it was snowing! Thought it was a one off but obviously not. Best thing about it now is the breakfast. Really sad it is not being looked after!

For an alleged wedding venue, this hotel is awfully tired & shabby. The cream carpets were wildly discoloured throughout my suite. One of the towels was clearly used. The room felt disused & unclean, with a thick layer of dust on the toiletries, mouldy shower curtain & dirty and crumbling bathroom. The bed was uncomfortable and wafer thin, with two sheets running crosswise so I was laying across the seam. I felt like I should have slept with my clothes on. I could hear people in other rooms and on the ground floor talking, showering, flushing the toilets. I had to pry parking information from the service staff, who were friendly enough, but not forthcoming with the information. not worth the cost either, well overpriced for the shabby accommodations.

Upon arrival the hotel looked a little tired. We checked into our room and were initially pleased with it. A decent size and in the middle of a heatwave it had aircon; fabulous! However we were only in the room about half an hour when the ceiling started to leak. Went down to reception to inform them. We were then moved to another room. So disappointing. Walking through the hotel it was noticeable that it was in desperate need of decorating and a thorough deep clean. On arrival to our new room we were greeted by a rickety wrought iron 4 poster bed, a filthy jet bath and no air con. The carpet was filthy and the bed was not comfortable. We complained to reception again and were moved to another room in a cottage adjacent to the main hotel. Although the room was smaller than our initial reservation it was cleaner and nicer than the second room we had been offered. We also received a room rate refund due to the room not being of the original description. We didn't eat at the hotel, however we did try to order an afternoon tea only to be told they couldn't serve us as the chef wasn't on the premises. Another disappointment.

Next to Dachet station which gave easy access to visit Windsor and central London ,nice curry house in the village too

Uncomfortable beds - could fell the springs

Location was ideal for where we needed. Reception staff were goid at their job but felt like they were just going through the motions. We werent told anything about the hotel facilities. Room was small but fine for 1 night.