奎里之家

I would not recommend this property as it is not as described. The address provided was inaccurate. When we finally located it we were disappointed to discover it was not what we had booked. We booked it under the impression that it was an apartment unit with a kitchen. This is not true. There is no kitchen. It was a tiny room. There were no towels provided. We could not contact the owners when we tried to get assistance. We could not get a refund. Buyer beware.

Lovely quiet spot and easy walking distance to shops. Good base.

there was no toilet paperand the light in the bathroom.The shower head bracket was broken

There was no toilet paper, only two small towels, slippery shower with broken tiles on the floor which were also sippery, one cup for two people, tv did not work, was no breakfast as the hotel was advertised as b&b and no one to raise these concerns with, bed was also terrible and uncomfortable broken picture hidden under a cabinet rubbish under bed

Not a great experience at all. On arrival we couldn’t access the property. The “instructions” said to use the ring doorbell, no answer. Sent a message, no reply. Eventually got in through a private entrance, only later learning the code was for a smart door handle, not the nearby key box. It was dark, no way to know. We weren’t the only guests stuck outside. The kitchen, living areas are shared. First time my husband opened a cupboard, the door fell off. I fixed it, but it broke again multiple times. Reviews later showed this has been an ongoing issue. The kitchen cold tap comes off in your hand, the bin was overflowing (manager never replied to texts or emails asking where the outside bin was), and at one point someone even put a toilet bin on the kitchen chopping board. Tea towels provided were wet and filthy, again, no response, so we bought our own. Noise is a constant problem. The walls are paper thin, floors creak badly, and you’ll need earplugs. The living room itself is cosy, but you hear everything from above. Shower pressure is excellent but the holder is broken. The bathroom light failed two days in, despite multiple messages and calls, no response. A caretaker eventually appeared with a lamp, but obviously unsafe for showering. Maintenance never came. The place is grubby, marked walls, overflowing outdoor ashtrays, bins left unlined. The only positive, location is handy for shops and travel. Management are completely unresponsive and clearly don’t care. Avoid.

Really lovley area, check-in was easy and Jay was nice enought to let us drop our bags early so we could explore newastle. Of note, due to train strikes 2 of our trains were canceled or skipped the Cramlington stops so keep an eye on that if you make any appointments that rely on public transport.

It was ok but no coffee in room

Lovely building and fantastic sitting room for guests. Kitchen amenities also available. Bedroom well appointed but leaking shower needed looked at. Housekeeping assistant came to each room in early evening to check we were all happy. Nice touch. Would definately stay here again. Valie for money.

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Although it is a B&B no breakfast is offered but there is a kitchen to make your own, bring your own food. The kitchen was filthy and a door cane off when my wife tried to open a cupboard. Definitely would not eat anything prepared there.

Dirty. Room not cleaned prior to arrival. No support. Company does not return calls, no one on site to help. Room assigned was not in main house. Moldy, damp, doors hanging off, skirting boards crumbling. Absolutely not fit for lease. Room assigned was most certainly not on the company photos. Toilet used and not clean, bedding used and not cleaned. Awful. Feel absolutely ripped off. They took my money and absolutely no call, no help. No apology.

I stayed at Quarrie House once before in the main house and it was great. This time I booked 3 nights for me and my son and was assigned room 11. I checked in late at night and first off couldn’t find the room because it was outside separate to the main house off the back car park. There was no light so I was in the dark trying to access the room. The room was absolutely disgusting. The bathroom door was hanging off the hinges, neither of the two beds had been cleaned. Both had clearly been slept in with hairs and dirt all on the inside. The walls were yellow and damp, the skirting boards were crumbling. Couldn’t have been much worse. The bathroom was gross. The toilet seat covered in hair and debris from being used. The absolute last straw was when my son asked what was on the mirror (on the floor leaning against the wall) and all Incan guess was that it was body fluid. Absolutely disgusting. I tried to call the out of hours number to ask for a room change. No answer. Left message. Texted. No response. I decided to leave and at 10:30pm had to find another place to stay with my son. I emailed the company. No response. They took my money and I can’t reach anyone. The shame of it all is that my first visit in the main house last year was great. All I needed was a room change but there is no one on site and no one answering the out of hours number. I have still had no response. This property shouldn’t be allowed to sell its rooms on Expedia if there is no support or communicatio

Property itself inside was clean and tidy - this property is obviously a work in progress and would love and visit again in say 6 months to see how far things have progressed.. rooms themselves are immaculate and definitely underpriced.. do need to look at the entry system for the property as front was not working and the back was erratic.. overall though was very impressed at the facilites on offer and location is superb..