古蘇格蘭飯店

The room was very nice and comfortable. The bathroom was clean but there were problems with the shower. The fixed head only produced cold water while the portable shower was difficult to control, both for temperature and practicality as it would not stay in place, causing the water to spray around the room. Breakfast was plentiful and tasty. Tea and coffee were table served which caused delays or was lukewarm when required. Staff were pleasant and helpful.

Quick check in. Comfortable room. Lovely breakfast. Great location.

Arrived after 9pm to find the very small and certainly not 'ample' car park full. Rang reception was told to park some 5 mins up the road (didnt want to walk back passed all the busy bars with bags and my daughter!) or to park in permit holders street as I should be ok. Room lovely, kean and bathroom gorgeous. Went to bed but music booming through wall until 11.30pm. Breakfast good range

Other than being a bit hot it was a great experience from check in to check out.

Lovely comfortable room. The hotel is in easy reach of the city centre and keyside. The staff were friendly and welcoming.

Pleasantly surprised at how nice this property was. It would have definitely got 5 stars apart from the renovation to the lift. This didn't detract and would book again.

Staff excellent, bedroom/bathroom needs updating, good choice at breakfast

with a fixed shower head, a shower cap would have been nice. v limited parking!!!

Fantastic location, fantastic parking and fantastic breakfast

Good points - comfortable room. Poor points - terrible service in the bar (waited 35 mins for fish and chips - apparently there was an issue with the fish). Breakfast was a disaster - staff too happy to talk. Shown to a dirty and un-wiped table. Buffet poor. Coffee setbed cold. Cooked breakfast wasn't bad.. Staff overall are friendly. Check in/out - Reception was friendly but not experienced. At 11pm I returned to the hotel. Bar closed and reception drinks menu out of many drinnks on their list.

Service was good and room was clean. The bar area and restaurant were reallly nice

Very friendly and helpful staff. Excellent location

Lovely hotel, all the staff we interacted with were very friendly, cheerful and helpful staff during our stay. Metro close by, quite of a few bars, cafes and places to eat. Only thing to note was there isn't a great deal of parking spaces at the back of the hotel but there is one close by if needed.

Hotel is nice. Very conveniently located. Eoin (?) sorted us out with a very nice room. Nice a quiet. Really appreciated that. We always meet nice people when we come to Newcastle!

Good location

Loved the hotel room was very clear and everything you would need .had food in the bar two Sunday roasts for 20 pounds it was beautiful and staff were very friendly.

Really Really good hotel. It has its quirks but overall i wouldn't stay anywhere else in Newcastle

Breakfast was very good. The hotel and room in general felt a little tired though it was clean. The staff were very professional and helpful. The surrounding area was very noisy with a student party taking place in a house opposite our room window.

Stayed before and will agian

Everything was excellent