皇冠旅館 - 布朗特巴爾斯飯店

The staff lady who greeted us was polite and courteous and allowed us to check in a little early as the room was ready. The bar area was dark but cozy. they have a beer garden but the weather was unforgiving so we could not experience it The room was fine and the bed comfortable. The bathroom had all the amenities that you would expect and was clean. The shower was a little tight but the water pressure was great. A few breakfast items such as cornflakes, and long life orange juice were left in the room for guests. it would have been nice to have a cooked breakfast as there is a restaurant downstairs.

Bed was comfortable

The staff are really welcoming and friendly. The condition of the accommodation is very poor and in need of desperate attention. There are clear signs of damp where the walls are peeling. There was a strong smell of damp in the room which was very unpleasant. There was no headboard on the bed, so there is staining on the wallpaper from other people’s heads which is unhygienic. There are cobwebs on the windowsill so the cleaning is not done well. There is no where to store your clothing in draws or hangers, and the clothes hooks had fallen off the wall and not been put back up. Under the sink was thick with black dirt and clearly not been cleaned, maybe ever. The WiFi is poor and I switched back to using my phones 5G as it was just unusable. Unfortunately there was an alarm going off in the room next door in the very early hours of a Saturday morning. It did not stop and I called the out of hours number. When leaving my room, the room next door appears to belong to someone affiliated with the business as there wasn’t a room number, rather a sign about gaming. Makes it even worse to be woken up at 5:30 on a Saturday morning for over 30 minutes by someone who is representing the business. Do not stay here. I was trying to support a small business but should have stayed at a Premier Inn, or anywhere else.

The toilet and showeroom was seperate which was annoying, so no sink in the toilet. Opposite a noisy neighbour with karoke. Parking spaces are limited but some narrow off road parking. Kettle, coffee machine, comimentary cereal, coffee and tea bags in room. There is a sink and fresh towels which are nice. There was also a fan which came in handy. The beds are on metal frames so very squeaky with the mattress less desired. Little on the pricey end, shouldn't have been more than £50-£55 per night, paid £75 as i expected on site safe parking.

A “does what it says on the tin” you get the right price and it meets that point.

Cave. Mould on the walls. Description not accurate, it's shared bathroom.

We so wanted to love this place. These are good people trying to run a business with limited resources. The customer service reflected this—good, but limited. A simple ‘do not disturb’ sign would have stopped housekeeping waking my wife after a late check-in the night before. It didn’t help that it was one of the hottest nights with only a fan to cool us—not entirely the establishment’s fault given so few places have aircon in the UK. The most disappointing thing was the bathroom. The shower sealant needs replacement, and we weren’t a fan of the paper bathroom mats.

Great little inn with good choice of food

A great budget option. We needed to find somewhere to stay whilst attending a concert in Bath and this was perfect for us. Accessable by bus to both Bristol and Bath so was really convenient. Would stay again in visiting the area.

Very disappointed after arriving we were told that there was no food available for the evening also the pub was closed at 7pm that evening. We were also told that they no longer did breakfast but yet you were still advertising “breakfast available for a fee” ???? Through the night we were disturbed a few time what sounded like a water bubbling from a boiler ??? We had to go along the landing to get milk from a small table top fridge which was shared by everyone!! Our main concern was if anything was needed ie toilet paper etc nobody was around to ask. I can go on but I have to stop now so our rating is not very high at all Sorry 😢

Good value, staff were helpful on arrival and departure. Room was nicer than expected given the price. Only down side is having to share a bathroom

Triple room was spacious, comfortable and clean. Shower was a bit dated but sufficient.

Easy check in with friendly staff. Wifi was excellent. Room was basic, but clean, as were amenities. Hard to fault and able to park right out front.

Perfect I had a comfortable bed and a hot clean shower. Food and drinks available on site. It’s a local food pub so all usual facilities

I was dubious about staying here but there was no need , quirky lovely pub - the staff were super friendly, and the room had some lovely little added things , like cotton buds in a pot , bottles of shampoo / shaving gel etc. I was in a twin room overlooking the rugby club so a quite nice view - the road was right under my window but that didn’t bother me. Bar downstairs was well stocked and I ventured into the garden and had ordered a burger with a glass of wine - wow the burger was outstanding !!! Superb food Comfortable stay in my room - I did not use the WiFi as did not know there was a code until the am before I left - code is on the room key 🙂.

Great value in a good location.

traffic quite noisy. Kettle in room with tea & coffee but no milk!

Disorganised not sure who is in control…in need of care and attention. Positive was a good bed!

Good for the price

It is exactly what it says it is. A single room, green location to access the area. Always nice to have milk.