Amus 飯店及水療中心

非常棒

飯店地點很好，沙灘很美，餐飲很多樣化，房間也很乾淨,設施完善

Title: Severe privacy violation – male staff ignored Do Not Disturb sign and refused to leave while guest was naked in shower We recently stayed in a suite at this 5-star hotel, expecting the highest level of service, privacy, and respect. What we experienced was deeply disturbing, and I feel a responsibility to warn other guests – especially couples and women traveling. When this incident occurred, our Do Not Disturb light was actively on – a red light displayed outside our door, clearly signaling that no one should enter. The hotel has since confirmed themselves that the light was indeed on at the time. Despite this, two members of the cleaning staff chose to enter our suite anyway. One of them was a man. At the time, my partner was completely naked in the shower. We immediately told them to leave. They did not. We had to shout at them – repeatedly, at least five times – before the male staff member finally left the room. By that point, we are certain that both of them had seen my partner naked and exposed. This is not a misunderstanding or an accident. The Do Not Disturb signal was active and visible. The hotel has acknowledged this. There is no excuse. Entering a guest’s room under these circumstances is a deliberate disregard for guest privacy, safety, and basic human dignity. My partner is now scared and deeply shaken by what happened. No guest should ever feel unsafe or violated in their own hotel room – least of all in a suite at a property carrying 5 stars. A 5

Huoneet oli siistit mutta merelle päin olevassa huoneistossa ilmassa lentää todella paljon pääskysiä jotka tulee todella lähelle parveketta, jos olet heikkouninen kannattaa ko syystä hankkia ehkä korvatulpat

Staff very helpful. Hotel is clean and the restaurants are lovely. Location also good Will go back

Beautiful hotel, sometimes difficult to access the pool after 10:30am as busy during half terms holidays. Luckily we had the lovely beach to rely on too. Adults only pool was wonderful. Breakfast was nice. Access to lots of restaurants and bars on the beach which was beautiful. Overall lovely hotel and would stay again.

Rigtig dejligt hotel med god udsigt. Meget stort udvalg af mad til morgenmaden

Nice rooms and good amenities.

Excellent location with lots of restaurants nearby. Beautiful pool and gym. The room was very clean and comfortable with a Nice balcony. Got the breakfast included package which was an incredible buffet with a Nice outdoor area for eating.

Hyvä

Too much noise at rooftop pool - mainly "music" that no guests wanted. We're there for peace and quiet, not a disco.

Waren 3 Nächte perfekt für Erholung und nicht weit in die Altstadt

Staff was amazing they are very kind

Everything was nice except it did not feel like a 5 star hotel. More like a 4 star hotel. There was no entertainment in the evenings.

Amazing hotel. Lots of choices for food and extremely polite and helpful staff

Absolutely wonderful stay! It was my first solo holiday trip in years & I was feeling anxious about going alone. However, I needn't have worried, the staff always made me feel very welcomed & 'at home'. A special shout out to Lulu (Lucrezia) & Nicolas on the Animation team for their positivity & charm! Lulu ran morning stretching classes by the pool & afternoon gentle yoga by the beach. Having yoga on the programme was one of the reasons I opted for this hotel, along with the spa facilities, gym & indoor heated pool. I was given a room upgrade & the room was beautiful, overlooking the pool and sea, with a seated area to relax in with welcome water & fruit. The outdoor pools were very cold but I still braved them everyday & on the last day it was very refreshing from the heat. As a suggestion, it would be nice to have one heated outdoor pool. The indoor pool, jacuzzi & steam rooms were lovely to warm up in after too although could do with a little sprucing up! The staff at the pool bars & lifeguards were also very welcoming & helpful. Thank you to Dennis for finding my bracelets left by the pool & to Lukas & Marios for being lovely waiters :) The food was some of the best I have ever experienced in an all-inclusive buffet style. Plenty of choice & varied each day so as to not get bored. The views from the restaurant were stunning & the staff friendly & efficient. It was nice that they remembered me & that I liked to sit outside. I can't wait to come back! :)

lovely view and clean room.

A lovely stay beautiful room clean great breakfast great staff our second time visiting would highly recommend

0 Sterne statt 5 Sterne – Systematisches Infrastrukturversagen, Billiges Frühstück, Spa Täuschung, 3 Sterne Zimmer, Ignorantes Personal Dieses Hotel scheitert an den absoluten Basics der Hotellerie und betreibt eine aggressive Gewinnmaximierung auf Kosten der physischen Gesundheit seiner Gäste. Ich musste zwei Tage lang ohne Heizung und ohne warmes Wasser auskommen, während im Zimmer indiskutable 17 Grad herrschten. Erst nach massiven Protesten der Gäste wurde die Heizung überhaupt aktiviert, jedoch physikalisch auf das vorgeschriebene Minimum von 21 Grad gedeckelt – ein Hohn bei den aktuellen Außentemperaturen. Das Wasser wurde selbst nach einem Zimmerwechsel nie wirklich heiß, sondern blieb lediglich lauwarm. Hier wird offensichtlich unter dem Deckmantel des Energiesparens die Gesundheit der zahlenden Kundschaft aufs Spiel gesetzt. Was hier als „Deluxe-Zimmer“ verkauft wird, ist eine bodenlose Frechheit und entspricht allerhöchstens einem einfachen 3-Sterne-Standard. Die Zimmer sind klein und die Betten von schlechter Qualität, so dass an erholsamen Schlaf nicht zu denken ist. Wer hier für vermeintlichen Luxus bezahlt, erhält eine Infrastruktur, die in jeder Hinsicht unterlegen ist. Das Personal reagiert auf diese gravierenden Mängel mit vollkommener Ignoranz und lässt Reklamationen mehrfach einfach ins Leere laufen. (3-fach vergeblich ein mobiles Heizgerät bestellt) Auch kulinarisch ist das Haus ein Trümmerfeld für jeden gesundheitsbewussten Menschen. Das Frühstück beste

Hatten Bungalow dicht am Pool. Poolreinigung begann jeden Morgen um 7.30 Uhr. Das war natürlich etwas laut weil auch viel "geredet" würde. Ansonsten mal wieder alles tip top