德里久爾凱悅飯店

Good

We had a very pleasant stay at Hyatt. Great hospitality, luxurious room, excellent service by the staff at the regency cafe restaurant. A big thanks to Mr Ginu, Mr Prince and Ms Sangeetha for making our dining experience memorable!

The place is very good, suite has very comfortable bed and fantastic beddings. The size of suite very nice and comfortable. The food is ok, could be improved.

Excellent pool area. Vast n interesting breakfast buffet at good price

Hotel very good,stayed for 5 nights,staff very helpful, room spacious and good facilities, food options both at breakfast and dinner, easy to get around via Tuk Tuk or taxi

Very nice property

Good and comfortable stay. Internet had little problem once in a while

I had booked through expedia, when reach facility at Thrissur, the front office were informed that i dont have booking from expedia, The hotel facility booked again the room, wondered the experience from Expedia. It had a long night drive and to rest at the booked facility, unfortunately it was a wall panel glass cleaning day, the hanging workers were hitting the glasses tremendously. Supposed to inform front office, obviously the land-line were out of service.

Well maintained beautiful property

Comfortable

Average property.

The staff here is amazing. They really spoil and pamper you. Will always stay here.

Not enough time to evaluate, had to check out early due to celebrity event.

good overall. service and property are good.

My stay at Hyatt Thrissur was excellent. Very good service and friendly staff. They were courteous and very responsive. The staff even packed my lunch prep for my onward journey.

Had some difficulty at the check-in, mainly due to the fact that we forgot to carry any identity documents...

Exceptional service

Due to last minute changes my travel plan was cancelled. Regrettably, my request for a refund or voucher was not fulfilled. I believe that in situations where customers face unexpected changes in plans, a certain degree of understanding and leniency can go a long way in fostering customer loyalty. While I maintain a positive opinion of the hotel itself, I couldn't help but feel a bit disappointed by the lack of flexibility in addressing my unique situation. It's not just about the monetary aspect; it's about recognizing and valuing loyal customers who, under different circumstances, would have gladly returned for another pleasant stay. I understand the challenges businesses face in maintaining policies, but I believe exceptional circumstances call for exceptional measures. A gesture of goodwill, such as a voucher for a future stay, would have left a lasting positive impression and reinforced my loyalty to both the hotel and the booking platform.

I wouldn’t say it’s a Five star property. Service is exceptional and staff are very attentive. No Bar at the property is a big negative.

Excellent front desk service by Parvathy. She was very helpful and responsive. The property is clean, and everything works in the rooms. A very fine property with some excellent buffet options in the restaurant. Will be back!