Staf hotel ramah, tempat bersih dan nyaman, makanannya enak, nuansa alamnya bikin tenang.
Resort yang nggak ngebosenin, banyak activity, bahkan main course sarapannya pun ganti-ganti, staff-nya ramah, pokoknya puas deh liburan di sini.
Easy quick trip from Singapore. Quiet. Great pool … large, warm, clean. Food excellent.
Arrival /check-in experience excellent. Most Front Office personnel were helpful n courteous, especially Ms Citra. All other staff were just as polite, but English can be better n will assist them in an international clientele/ environment. Rooms were dated but clean, bathroom is new n water pressure is good. Buffet beakfast spread was good but the 2nd morning was a set meal (due to low occupancy?). Had meals at the Bar, n all meals were well cooked n presented. Location is isolated, no nearby shopping malls n attractions. But love the overall environment, excellent for a break n doing nothing! Love the sunset (have posted them in the KTM Resort Facebook page). Overall, a great stay, will return n have recommended friends to do the same.
Most of the staff are friendly and reliable and helpful. Especially the buggy driver from Aceh (didn't catch his name) who literally helped my mum onto the vehicle each time we took his ride. Most of all, my mum and our family are very happy to have spent our holiday retreat here. We are considering to come back again next time.