Mutiara Beach Resort

Be

The spa. The beautiful huts

The staff are friendly , welcoming and accommodating with requests. The place is quiet and relaxing, a nice gateway.

The staff are super friendly and helpful, food is very good and well priced, my partner took a massage and really enjoyed it, the beach is lovely and it is very quiet and relaxing. The accommodation itself is very basic, but that’s ok as long as you are aware of it. Main disadvantage for me is that toilet is outside the hut and only has cold water for showering. A solar powered water heater would be an ecofriendly option if maybe they want to upgrade at some point. Our bathroom door didn’t close because the frame was a bit rotten so when you pushed to close it would push the frame out as well. So that needs maintenance. The other disadvantage is that the only place where you are safe from bugs and mosquitos is inside the netted bed. So you better take loads of mosquito repellent. They provide some and also coils to burn but those bugs are persistent! We weren’t very happy with the tour we hired. The driver didn’t know where he was taking us, didn’t speak English so gave us no information and we ended up having to point at things in the map and he would drive us but we didn’t fully know what to pick so I wouldn’t recommend that. The staff is the highlight of this place, they will do anything they can to help. We had a nice time overall and thoroughly enjoyed our visit

Im Grunde sind es immer die Verbindungen mit Menschen, die dem Leben seinen Wert geben. Basically it's always the connections with people that give life its value. W. v. Humboldt

We enjoyed the river and the ocean and all of the nature that surrounded us. The staff were attentive and kind. The food choices were good and quite delicious and at a fair price. It was a peaceful, rejuvenating resort in a natural environment.

騙されないでください。 予約確定後にフェリーターミナルシャトルサービスをお願いしたら、無料ではなく600,000のタクシーを紹介されました。Hotels.com に問合せのメールをしても、日本人で無い担当者が代わる代わる変な日本語で回答をはぐらかすします。そして、3回くらいのメールやり取りで、ブロックされました。 回答は、無料と記載されていないものは全て有料とのことです。HPのどこにもそのような記載はありませんが、担当者はあると言い張ってからブロックです。宿泊代と同じくらいのタクシー代を支払う価値があるかは、皆さんの判断です。私は騙されました。完全な詐欺です。 Don't be fooled. When I requested the ferry terminal shuttle service after the reservation, I was introduced to 600,000 taxis instead of free service. I sent inquiry emails to Hotels.com, non-Japanese representatives responded in strange Japanese words. And they blocked my email account after about three email exchanges. Their answer is that anything not listed as free is charged. There is no such statement anywhere on HP, but they insisted it. It's up to you to decide whether it's worth paying the same taxi fee as your accommodation fee. I was deceived. It is a complete scam.

A gem, paradise in Bintan. So sereen,zen. Very friendly staff. Tasty food, Spa etc. Going back soon. Thank you everyone. Greetz from the Netherlands. Yasmin and Kayum

The resort is quite simple but all the essentials are here. The food is good but the breakfast could be improved as the choice is limited. The beach is sandy and very convenient for kids. It's perfectly okay for a (long) weekend. Note: be aware of the sandflies.

This an eco-hotel, in rustic, traditional indonesian houses. Great experience but dont expect Hilton level comfort. The closeness to nature was unsurpassable. THe hut is facing the beach and the river running on the other side, right behind the back porch. Monkey are running around the property. The beach is unbelievable and practically empty (we were in low season), but very well maintained. The service is extremely accomodating. You can order drinks/food anytime of the day, and have it anywhere around the huge property. Andy was fantastic.

とても可愛いホテルです。朝晩寒いのでもう1枚毛布が欲しいです。

Everything is good. Would appreciate more varieties for vegetarian food and heater for showering.

I like the eco friendly design of the resort. And also the dinner area and spa area are outdoor where I can enjoy the nature even more. The beach of the resort is excellent.

とても楽しい滞在でした。食事が美味しかったです。またぜひ泊まりたいです。

Amazing - absolutely amazing! I loved the location and the accommodation. The food was excellent too. Don’t come here if you are expecting 5 * comforts, but I liked it all the better for that. Peaceful with beautiful simple accommodation. The staff were really friendly and helpful. My visit was too short / I will be returning!

We have stayed at the resort 4 nights/ 5 days in July 2019 as family of 4. Overall, we have really enjoyed the nature and beach they have offered. The restaurant has quite extensive menu with varieties as an isolated nature beach resort, so we enjoyed a lot. The breakfast has 5 choices, and we especially enjoyed fried rice, fried noodles, and crepes. Drinks are separate charges so as water. For water, you have 2 choices, 1. Buy bottled water 2. Rent a refillable water bottle with unlimited refile (charged per day per person) They give us 330ml bottled water every day as complimentary. Since this resort is in the nature, there are many wild animals and bugs. I am a city girl, so I got over 45 bug bites all over my body during the stay, however, my husband and our daughters were country people with nature, so they did not react to the bug bites at all. One of our daughter got jellyfish bite, and it was quite bad, however, resort staff gave her a vinegar and first aid. The staff members and owner are very nice and friendly, so as 3 lovely dogs on the property. The massage/spa is simply fantastic, highly highly recommended. We all 4 of us did 75 minutes full body massages, and we all agree that this was one of the best massages in our lives for sure. Just avoid the mosque praying time since the mosque is just next door to the spa and their praying is very loud, so it is difficult to relax.

A very charming place + great pizza! A wonderful place to relax.

I had a nice stay. It’s rustic with a great vibe. The staff is wonderful and the spa is very relaxing.

La belle plage qui borde l’hôtel, qui est le principal attrait de cet hôtel très isolé, est malheureusement très sale (déchets plastiques, pneu, télévision.....), infestée de mouches de sable et de goudron. Bon restaurant. Installations simples mais attendues.

Fantastic staff, highly recommend