伯爾戈拉奇耶拉恰渡假村及水療中心

This Resort/Spa Hotel was lovely, clean, comfortable, in a beautiful and quiet setting/location. The room was lovely! BUT sadly, the staff was so unwelcoming, so unaccommodating and just plain awkward, seeming pretentious and weird, which was very different from our experience in Rome & Sorrento. Not sure if it was the region, or just poor hirings. You could have cut the tension amongst the staff with a knife! Honestly, I would not recommend this stay. You can do better! The nicest people on staff were the bar tender in training, Christopher & the cleaning lady with the very short dark hair, who really just greeted us with a smile & replenished our toiletries. But it was her pleasant personality that stuck with us, as was with Christopher. They were both so sweet, genuine, professional, kind, engaging and an attribute to your establishment. My advice,... WELCOME your guest with a smile! LIGHTEN UP! People are there on vacation! Maybe some soft music in the lobby just to warm things up a bit. And get more staff like the bar tender in training and the room service cleaner, whose name we fail to remember. People have different reasons to stay at your hotel. Not all are there to use the spa. But all should be welcome! We stayed there 4 nights to see Tuscany and chose this stay as it was more in line with our expectations and what we are used to, but again the overall feel was starchy and awkward. WARM IT UP!

Bellissimo hotel per staccare dalla routine quotidiana. Personale eccellente, sempre disponibile e sorridente. Ristorante Radici sorprendente

Amazing location, well maintained, staff is amazing. Rich &yummy breakfast and amazing warm pool. Spa was unique and one of the best I’ve been to. Traveled with a baby and the did above and beyond to accommodate us ❤️ Restaurant was ok (pagoda), a bit pricey and we had better meals outside the hotel.

This place is stunning and the restaurant is amazing.

Best property from top to bottom. Staff are very professional and helpful. Lobby was great gym, spa were amazing they even accommodated us for opening the gym later upon our request to workout late. You get treated like royalty there. Reception staff were amazing and helpful, spa staff were amazing, breakfast staff are so nice and the service was top notch!!! They received our package that we ordered to be delivered to the hotel two weeks before our arrival, and they kept it for us till we arrived, they even put it in our room before we checked in. We now consider going there every year as a great retreat

Best property from top to bottom. Staff are very professional and helpful. Lobby was great gym, spa were amazing they even accommodated us for opening the gym later upon our request to workout late. You get treated like royalty there. Reception staff were amazing and helpful, spa staff were amazing, breakfast staff are so nice and the service was top notch!!! They received our package that we ordered to be delivered to the hotel two weeks before our arrival, and they kept it for us till we arrived, they even put it in our room before we checked in. We now consider going there every year as a great retreat.

We love this hotel and will keep returning. The grounds are extensive and lovely; the hotel itself is beautifully furnished and very comfortable with spacious communal areas. The rooms are also excellent and the food at breakfast and dinner is delicious. However, the highlight for us is always the wonderful staff who go out of their way to be charming, helpful and friendly. Nothing is too much trouble here and we would recommend it very highly to anyone looking for an amazing stay in a beautiful location.

Nice Spa, hot tub pool, accessible all day with no limit. Quiet and relaxing resort. Professional staff

Magnifique propriété

This is a beautiful property and a perfect option for visiting Civita di Bagnoregio a short drive away. Restaurant/breakfast were great, food and service top level. Bar area also beautiful. Only slight disappointment for this level of hotel was there was no one to help with luggage on arrival and the car parking (although very plentiful) is a long walk from the room. Would definitely stay again if in the area.

We can’t say enough about the professional and courteous staff at this hotel during our 5 day stay there. Each and every person from the moment we arrived greeted us with their utmost attention. The hotel is beautiful and spotless and the area very tranquil and relaxing.

Amazing property and exceeded our expectations in every way. The food was incredible, the property way, way nicer than the pictures AND the staff was THE nicest ever, especially the restaurant staff. Both restaurants were so good that we would certainly come eat there even if we weren’t staying on the property. The wine list was spectacular and the staff even set up a winery visit for one of the vintage is on the list and that was the highlight of our trip. For the money, this resort cannot be beat

Oustanding property. Large, comfortable and sparkling clean rooms. Great breakfast (but as a 5 star hotel, prosecco/sparkling wine should be offered). Close to Orvieto (perhaps the most beautiful medieval city I have ever been to) and Lago Bolsena (which lets anybody speecheless, what a fantastic lake, celar and warm water!) Just a few suggestions: - duvets on beds regardless of the season - extend SPA hours (7pm is too early) - include prosecco in breakfast - 1 more bike + 1 treadmill (gym) Can´t wait to be back!

The hotel is located in a beautiful and secluded area. It is in great condition, large rooms, and everything you need to relax. I’d recommend staying 2-3 nights

Posto incantevole, personale educato e cortese.

Everyone extremely friendly and try to give their best We had a great time and will go back shortly. Thank you

Un esperienza unica staff cordiale e gentile ottima pulizia una notte da sogno

Kind of in the middle of nowhere but only a half hour from Orvieto. We were pleasantly surprised. My husband liked it best between our stay in a small hotel in Radda, this hotel, and the Hassler in Rome.

A lovely, serene property ...

Abbiamo soggiornato in due coppie durante le vacanze estive. La struttura si trova in mezzo alla natura incontaminata, che abbinato alla professionalità dello staff rendono il soggiorno molto piacevole e rilassante. Ottimo anche il ristorante e la SPA.