里奧德奧羅飯店

Don’t be fooled by the pretty pictures. The lobby is dated and tired. At peak check-in hours, there is a long line and only one reception staff. Breakfast is included in the steep price but you may as well skip it unless you enjoy unkempt tables, overcrowding and terrible coffee from a machine (and this is Italy).

Overall good experience. Very good VFM. Hotel and room clean and spacious. Comfy bed, bathroom all good. Staff and breakfast good. Only negative was air conditioning leaked water into wardrobe, moved clothes into adjoining wardrobe so no real problem. The hotel is quite dated but has charm and is clean and comfortable. Was dubious before my arrival but was very pleasantly surprised. 15 minute flat walk to centre of Verona and 5/10 minutes to train and bus station. Very busy roads to cross though.

4 Star hotel that needs some love. The good: - Spacious room. - Friendly staff. - Good breakfast. - Great AC. - Close to the railway station. The bad: - Mold in the bathroom & unpleasant smell from it. - Might have been a water leak in the room in the past, roof/walls in the room's "hallway" showing signs of it. - Desk was filthy underneath the glass pane. - Curtains were badly stained, lampshades less so but still notisably big stains (saw this on a Google review that was a few months old too from the same room, so clearly not a new thing). Other: - No power outlets near bed (and only found one free outlet), so extension cord might be useful. - Wifi is sub-par at best and could really use some coverage overhaul. - If you're a light sleeper/sensitive to noise (I'm not thankfully) then bring some earplugs in case you get a room facing the busy road outside, as the isolation isn't quite able to handle it. In total it feels like a hotel that's stuck in it's 90's glory days, where relatively minor upgrades of modern comforts and a deep clean (especially of the bathroom) could make for an easy way to bump up the quality once more.

Walking distance to city Spacious property

Positives were it was close to the train station. Breakfast was reasonable. Challenges were bed was uncomfortable, mosquitoes in the room, the shower had a pillar obstructing full access so the shower door could only be part opened to access. So you had to squeeze in to get in and out. This was not noticeable until the morning of the stay when the shower was required.

This hotel was close to the train station and only a short walk to the centre of Verona. The rooms are large and spacious but tired and could do with a make over. Walls had marks on them and the curtains had stains and slight rips on them. The bathroom was clean but again water damage on the bottom of the door was off putting. Apart from that the staff at the hotel were friendly, welcoming and helpful. I would stay again due to the location.

Excelente hotel, la única cuestión es que a pie hay que caminar mucho para llegar a la estación del tren o el centro de la ciudad, por lo demás, es una excelente opción.

Before check-in queries were satisfactorily handled ....Central location with access to shops and cafes etc... staff were very pleasant and a lovely clean hotel...

Found thexstaff reception rude and unhelpfull

Waren mit allem sehr zufrieden. Personal sehr liebenswürdig.

The hotel is in a good location not too far from city centre however there is not much close by. I ate in bar one evening and the food was average. The rooms whilst comfortable and clean were quite dated. Whilst the hotel has a 4 star rating i didnt feel that the headboard and base of the bed in my room upheld this rating.

Good Location, good Service

Excellent hôtel et excellent service

Staff are great, only had breakfast which was poor, rooms are tired and the location was industrial but an easy walk into town. The hotel is being refurbished which is well overdue!!

très bel hôtel, personnel à l'écoute

The hotel has a feeling of old grandeur, which was lovely. The rooms are nice with very comfortable beds. It’s not in the town but the walk into town is easy and takes about 15 minutes.

Upon arrival we were faced with a rather brusk and rude front desk clerk named Sara. Very heavy accent and difficult to understand. The lobby itself was dingy and the seating was dirty. Some of the staff seemed as though they didn’t want to be there. The room was adequate in size but the sheets on the bed were too short and uncomfortable. The shower was impossible to switch back and forth from overhead to spray. There was mold in the bathroom and the grout was dirty. Breakfast was ok but charging extra for an omelette was ridiculous. Limited security. Very surprised the back door was always unlocked with no key entry. Overall, very disappointing . Drapes were also dirty. Faucets were leaking. This place needs a major overhaul. We will not return nor recommend. The only positive was the location and the lady at breakfast who was delightful.

Although the hotel looks decent in the pictures , it is nothing like that. Our bathroom had mold in the shower and around the shower door and on the floor by the tub. The sink drain and tub drain did not work. Wehad trouble turning the transfer valve from tub to shower The reception staff waa rude especially Sara. At 7pm we asked for maintenance and were told they had no one . We then asked to speak to a manager and were told there was none on premises. I also asked to speak to a manager the morning we left and again waa told there wasnt one on duty.Literally a horrible experience.

Older building but nice place

The hotel has to be renovated. Bathroom and reception are very old