箱根露台飯店

飯店距離強羅車站步行需要十分鐘，全是大斜坡，拉著行李超級累，附近五點多就一片黑，晚上很無聊 廁所沒暖氣，走到裡面就冷到不行

入住當天因不熟悉地點，竟從強羅車站爬了一段好長好久的好漢坡才走到飯店，猶如鐵人行程啊~ 若搭巴士到箱根美術館下車，就能輕鬆快速的回到飯店。 房間舒適，還有微波爐、烤箱可利用，真是不錯的飯店。

離車站有點距離，沿途是上坡，建議自駕的旅客住宿，超商與餐廳都有一點距離，建議有交通工具的旅客入住，唯一可惜的是沒有附溫泉，其他都很不錯

一到飯店，櫃檯的一位老先生手指地圖請我們到別的飯店，我們很確定訂的是這間沒有錯，但是語言不通，不知為何要我們到別間飯店。後來一直強調要check in，才拿起入住記錄本查看訂房名字，也確實有訂房紀錄沒錯。 哪有不先確認訂房名字就直覺認定我們不是入住的客人，超級莫名其妙。 櫃檯上了年紀的一男一女讓人感覺很糟，只有一位年輕留鬍子的服務人員，才有感覺在尊重客人 房間比想像中的大、寬敞，有沙發、廚房、微波爐，插座夠多，整體就是舒適，對房間超級滿意。比較不好的部分就是沒有電梯，不過最高也只有3樓，不介意的話撐一下就到了、還有房間的毛巾看起來有質感，但是會掉毛又不吸水

房間很大很舒服 但沒有溫泉可以泡 有個小廚房可以煮、微波食物，但附近便利商店要走10-15分鐘，回來要爬大斜坡。

Room was spacious and beautiful. Staff was helpful and able to communicate in English. It was close to the Koen-kamk station. But it was also within walking distance to Gora station. If you are carrying suitcase, I recommend you to take cable car to Koen-kami station.

有廚房,有曬雪櫃同煮食爐,但沒有餐具!!! 很有民宿嘅感覺!!! 交通尚算便利,不過冇溫泉! 但因為我其他酒店有溫泉,所以一晚半晚冇乜所謂!!(去藥房或便利店買湯粉頂住先囉!!)

房間頗大，整潔，環境清幽，但服務台的服務時間有限，只由08:30 - 19:00，最差是早上08:30後仍未有服務台服務，未能在08:40退房，後來才發現樓梯閘門有個key return box，但服務員在check in 時沒有說明，導致少許延誤行程。

Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.

excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.

ホテルというより、ウィークリーマンションのような設備で、キッチンもあるので、小さな子どもさんのいるファミリーにもいいと思いました。

フロントの方の対応に冷たさを感じました。足が不自由な家族がいたので、エレベーターがないのも残念でした。

Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived. Our hotel room was very spacious and perfect for our one night stay.

普通のアパートをゲストルームにした建物。 ロフトの上は2歳児が頭を打つ高さで、布団を敷いたりも厳しそう。またロフトを作るためにメインのベッドスペースも低くなり、かがむ必要がある。 我々は大人二人、幼児1人だったのでベッド2台で寝たが、6人はどうやっても泊まれないだろうと思った。 口コミにあったので知ってはいたが、IHコンロがあるのにフライパンや鍋がないのは残念。コーヒーやティバッグは十分な量あった。 バスはトイレ一体型のユニットバス。

The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.

Friendly staff Restaurant dinner menu was delicious

Uma delícia o hotel e o restaurante. Só faltou um transporte do hotel para estação, que outros hotéis na região tem, e elevador para chegar no quarto. Mas a recepcionista foi muito atenciosa e nos ajudou na chegada. Durante a hospedagem todos os funcionários foram muito solícitos e nos ajudaram com as informações de transporte. A região é bastante carente de pessoas que falam inglês e tenham informações turísticas do Monte Fuji.

Amazing, sparkling , like new , great stay.

Great location and easy access to cable car and Gora. Would stay here again.

Friendly staff, good location, our room was spacious and very clean. We enjoyed our stay!