Hotel RIO Shinjuku

The location is very convenient, the staffs are helpful. The only down side is, you have to tell them to clean up the room or else they won’t clean or refill any thing .

For my first time in Japan i couldn't have asked for a better hotel. Staff is polite and everything you need is within reasonable walking distance. Definitely would recommend and if i come back ill be staying here again!

The front desk staff were lovely, we did use google translate to converse but overall super helpful. The hotel itself is a bit of a walk from Shinjuku station but there are other train stations nearby. Overall great hotel, as most hotels in Japan it is small but we found it quite spacious. The shower and bathtub was huge. Toilet had its own room and was easy to use. The interesting cute part was the wallpaper was all Mickey Mouse. For us this room served its purpose, a place to rest. We spent the rest of our time exploring Shinjuku and the surrounding area. I would definitely recommend this hotel if you’re looking for a good price and nice sleep. The beds were firm but I had an excellent sleep. Nice pillows. There was no room key but a code which was nice you don’t have to worry about loosing a physical key. If you’re on the fence just book it. You can take an uber from the train if you’re not too keen on walking from the train station. If you have kids I maybe would not recommend this place the location is nearby an area where there are a lot of clubs. Night life is bumpin’ in Shinjuku if you’re a couple or people with no kids it’s a fun spot. Did not share photos but the photos online are accurate they’re more of a 0.5 ratio so it’s smaller than you think but the rooms have a really good layout. Overall excellent. If we come back to Shinjuku we likely will stay here again. Don Quixote is right next door! Such good shopping. Just book it alright?

Nice location and spacious room. The room was fairly clean and had lots of amenities (it also had a hair curler which i loved). However, the check-in and check-out process was a bit frustrating, as I didn’t receive a reservation number or QR code when booking through Hotels.com, so we needed assistance from the staff. After checking out the first time, we also had to pay ¥6000 to store two bags overnight while we went to climb Mt. Fuji, even though we were returning to stay at the same hotel the very next day. Might as well have booked another room and left our bags in there…

Staff were very friendly throughout the stay, room had kettle, fridge and microwave which was convenient. Hotel was well situated for train stations and shops, despite being in a busy area we were rarely disturbed by noise from outside. Laundry room was a nice bonus especially as you didn’t need to provide washing detergent. Overall, a great experience at this hotel, the building is showing its age in places but this does not detract from all the positives.

The room was quite small and the bathroom could use some updating as the water from the shower pooled away from the actual drain making it look like it was dirty all the time. The reception area was nice though.

All around a nice experience. The staff were very kind and helpful. I stayed for three weeks and grew very fond of the hotel and surrounding area. It's in a very convenient location with many useful things within walking distance, and it's easy to get around Tokyo as there is a Yamanote line station fairly close. The entire hotel felt clean and the staff was very nice. We efficiently communicated despite the language barrier and there were no problems.

The rooms had the toiket

Lots of Korean food around the area.

It was a nice stay, staff were friendly, it was very clean, i enjoyed using the toilet and hotel room was very nice and comfortable.

Liked the central location, sink separate from toilet, and the big bathing area. Room size is decent. Wish there are more hooks and air freshener. Room smells bad sometimes.

We had 4 nights booked but canceled after one night. Very old hotel with rooms in a very bad condition. Check in time is 4pm unlike the regular 3pm, and the checkout is at 10am instead at 11am.Toilet, wash basin and the shower are all in different places. Major renovation needed.

Hotel location is good, 15 min walk to Shinjuku Stn, 5-10 min walk to other stns. Room was clean and comfortable, big shower with tub. Seperate toliet room. Doesn'thave daily room cleaning, you have to request it. The security of the hotel is of concern. No one mans the front desk. Every time we went in and out, no one was there. Anyone can enter the hotel and elevator requires no key card to get onto the floors, so security is none existing. If solo traveler and security is top of list, this hotel is not it.

Very close to train stations. Lots of nightlife and restaurants. Very clean and safe

Nice place to stay - super accessible area to get food & other things, clean, nice location.

Very spacious room & clean

Hotel it’s on a perfect location, SOOO many restaurants and bars to check it out and on front it has a Don quijote store which is extremely convenient.

A nice small hotel

The best accommodation at its price point. Big clean room with coffee table and settee. An old building but well maintained. A lot of restaurants nearby

The place was fantastic. One of the best locations and room sizes