Fantastic hotel and excellent staffs!
i got food posioning during the trip and the GM was so caring, keep asking my situration and help to arrange the ambulance. Thank you very much! will difinately stay over again next year!
The best first winter experience ever!!! Thanks to Nest at the trees 😘 The crews are very pleasant, friendly, helpful, and they can speak English fluently. Most of the crew are Australian, hence, problem-free communication. But not quite sure whether they’re just work on winter only or the whole year. You’re gonna find the hotel room Tha Best, with mountain Yotei view on huge window, You can open and close the window to feel the snowfall directly, quite large room, practical bed, good room heater, a very nice shampoo and body soap (unlike regular hotels), also they provide 4k tv with internet connection so we can switch to YouTube or Netflix. I found Onsen in this hotel totally awesome! It’s clean, large, and the outside onsen is where I always want to be. Most of the times I’m all alone in the onsen, not very much people there, so it’s kinda feel like a private onsen 😂 As per me and my wife, this is the first time snow experience, they have a very and I mean it, very vast snow yard, and it’s so powdery. Lastly, when I thought that it’ll be another hectic on how we’re gonna go to the Kutchen station after checking out, they literally providing free ride with a car. $310 per night considering the facilities and services, it’s totally worthy. 10/10 as of my personal review.
Cp值非常高嘅一間酒店,無論係軟件定硬件都好好。最值得一讚嘅係酒店職員嘅服務,好有耐心解答客人嘅問題,係未入住之前曾經send email問關於接駁車嘅問題,酒店職員都覆得好快下。而且佢地前台嘅職員英文程度好好,亦都有識講普通話嘅職員,溝通完全冇問題。至於硬件方面,因為酒店都係近年新起嘅,所以啲房間設施都好新淨,房內嘅電視有Netflix。 空間亦都比一般嘅日式酒店闊落,最正莫過於係房間嘅落地玻璃窗係對正羊蹄山,景觀一流。早餐方面,雖然唔太多選擇,但整體質素算係中上,而且每日嘅款式都有唔同。
唯一可以挑剔嘅位係真係有啲偏僻,附近冇餐廳同鋪頭。酒店有免費穿梭巴士去Hirafu,一個鐘頭一班車,大概要十分鐘車程。但就冇穿梭巴士去各大雪場,有啲唔方便。