Rakuten STAY TERRACE Hakone Kowakudani

房間很大、溫泉跟桑拿室很舒服，提供的飲品跟零食很讚，還有望遠鏡可以觀星。唯一的缺點是早上十點就要check out，也不提供寄放行李服務，但有機會會想要多待幾天。

We stayed in a room accommodating 6 people for 2 nights. Good point: big kitchen with all the things you may need, big balcony to BBQ Bad point: ONLY 6 towels given for 2 nights, no more given even you ask for. Next to a slightly busy road

房間非常乾淨，而且配有電子燒烤爐，還有多一個電磁爐可火鍋，附近沒有餐廳，但可開車15分鐘到超市購物，晚上可以享受房間裏面的設施，溫泉有認證，非常舒適

非常美好的體驗 無論是設計裝潢以至到內部設施私人風呂桑拿、溫泉浸腳非常完美 房間設計非常寬敞，備有Netflix接駁很適合放鬆，享受一晚

施設は良い

部屋の温泉がよくて何回も入った

La propiedad nos encantó! Es hermosa, todo esta en perfecto estado, nuestro departamento tenía su propio sauna y onsen, muchas comodidades, excelente ropa de cama, lavadora, fue excelente para ma familia de 6 miembros! Todos estuvimos de acuerdo que fue nuestro mejor hospedaje del viaje ... nos pusieron bebidas de cortesía en el refrigerador... magnífica estancia

A very peaceful stay, sad that a lot of the restaurants around the place closes for the day near the time of check in.

Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.

Spacious and beautiful views of the surrounding hills. Only downside is that there are no food places within walking distances, but was able to take the train to nearby places.

The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.

Es un lugar exquisitamente amueblado, ultra cómodo, ideal para descansar en Hakone, lo único es moverse hacia las estaciones del transporte, considero que lo mejor es llevar su propio auto. Fuera de eso, el equipamiento de la habitación y las comodidades como tener su propio sauna y onsen en la habitación no tiene precio!

very nice property! instructions on how to use microwave way too complicated. would have been nice if there was an start stop button in English. Washing machine also hard to use the dryer cycle. Poor English instructions.

Onsen tub in room was fantastic

Amazing hotel with great facilities, highly recommend

Top !! Enfin une surface correcte pour 4 Appartement super bien équipé avec un bain extérieur pour les pieds et un intérieur Juste le Check in un peu long avec l’appel visio On a adoré cet appartement

The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.

Perfect. Center of Tokyo, efficient, nice staff!

Outstanding

This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!