Smile Hotel Shinagawasengakujiekimae

Nice location, comfortable room, staff are very nice and helpful

就在地鐵站出口(但這個出口沒電梯),樓下就有便利超商,交通方便。房間內有加濕器,床鋪、枕頭都很舒適；乾淨清潔,下次去東京,會是住宿的優先選擇。

Prime location, 2 minutes walk to subway station. Lawson and 7/11 convenience stores nearby. Quiet environment.

距離地鐵站很近，房間內乾淨、大小適中（浴室前的空間應該可以完全打開28吋行李箱）。

Reception desk is very helpful and warm. I’m from HK and a member of staff Miss Wong gave me great help to guide me taking an express train from Sengakuji to Narita airport. It was not shown on my google advised route so without her, I would have taken lots of inconvenient interchanges to get there. On my last day, I borrowed a scale to weigh my luggage and a Japanese manager helped me lift it up to weigh it. He is very kind. I like my own bathroom in my room, a desk, hanging racks and a mini fridge. It was really quiet in my room and I did not hear anything from other rooms. There is a 7-11 next to the hotel. The location is convenient to get to Ginza and transfer to other lines to reach major travel spots. I would stay here again next time.

Very clean and comfortable! Staff are helpful!

Good choice

綺麗でシンプルなのが良いところでした！！

シャンプーやタオルなど風呂周りの設備は良いです。 髭剃りや歯ブラシなどホテル備え付けなので衛生面の手荷物はあまり持ち込まなくて良いです。 ただ防音性はあまり良くなかったです。

Near a metro station and the room cost was economical. Great hotel to stay at.

Helpful staff and great location... Would definitely recommend 😎💯

コスパ最高です！

Just as expected, nothing more nothing less.

El hotel queda a un lado de la estacion del meteo por lo que es muy facil moverse por la ciudad

Location and amenities are great

こじんまりとしたホテルです 清潔感があり駅からも近く 良かったです

Convenient location with a clean and cozy room

It was the first trip for my business and tourism. The hotel was nice and clean. On top of that, location is far better than that. Close to two lines of subway stations. I enjoyed a lot with my family, only spending almost half of the cost that I should’ve paid at Ginza.

I monitored this hotel through recent reviews before deciding to maintain my reservation. I read the room details and observed previous guests' reviews including photos and videos, setting my expectation for the room size accordingly. My spouse and I stayed at this hotel from April 23rd to May 4th and were away for 3 nights while visiting Kyoto. The room met expectations, and the pillows were not hard as mentioned by some reviewers. We did extensive sightseeing and used the hotel primarily for sleeping. Open luggage occupies walking space, so we kept our luggage closed except when retrieving clothes or storing purchased items. Despite a review mentioning construction noise, it was not noticeable during our stay. The staff were courteous and accommodating despite the language barrier. Interaction with the housekeeper was also positive. Rooms were cleaned after the third night, which was satisfactory as we maintained cleanliness. Instructions state that one bag of rubbish can be collected on non-cleaning days. Complimentary coffee is provided in the morning and late afternoon until late evening. For those who prefer, there is a 7-Eleven just outside the hotel and a Lawson across the street. The hotel held our luggage from checkout at 10 AM until 5:30 PM.A minor inconvenience was the provision of only one key card, and the dryer taking an extended time to dry clothes even with a small load. Aside from this, I would consider staying here again in the future.

郵便物預かり(到着前) チェックアウトの後、荷物も快く預かってくれた。友達に渡したい荷物も預かってくれた。