太陽會員京都嵯峨

Everything is great and value for money. The only thing you may need to consider is the 10-15 minutes walk from railway station and major visitor's area , though they provide shuttle to the railway station.

Nice and comfortable, but not convenience for taking train, taking bus is fine. A little bit disappointed that there is no smoking room even I have booked smoking room.😅

Very good service and food

我是從香港與好友往嵐山休閒渡假的，此行舒適滿意。 清靜舒適的小酒店，只基本設施，房間、餐廳和櫃枱外，便沒有走動空間。附近有便利商店很方便。 服務很良好，部分職員能英語有限度溝通。 房間略細，但清潔度很令人滿意。 早餐非常好，很精緻美味健康，服務很良好。唯早餐時間稍嫌短，服務時間只至上午9:30止。 地點距離嵐山嵐電站渡月橋步行要30分鐘，稍遠，要乘車。距JR嵯峨嵐山站步行20分鐘，但的士少。

Nice breakfasts, that are surprising!! It's a quiet place for taking a delighting rest. Staff are very very polite. Quite convenient, a easy place to go there.

酒店設施及清潔程度一般, 但酒店提供早餐及晚餐千萬別錯過, 意外的豐富及美味! 最初還以為包餐都不大寄與厚望, 豈料出奇意料的好, 兩晚套餐都不一様, 食物用料及器皿都非常講究及精緻, 還吃得飽飽的. 服務人員都很熱誠有禮. 早餐都是每人一SET, 雖然比較簡單, 但都值得一試, 提供粥或米飯, 可再添加, 日本粥像潮州粥, 但更好味.

邻近旅游景点，附近设施多，早餐超赞。

早餐及晚餐非常豐富美味

餐廳的服務真的很貼心,因為我們早上差點睡過頭,結果在9:20分的時候打來詢問我們是否要吃早餐,因為餐廳是9:30分結束,我們決定過去用餐,服務人員態度非常良好地馬上幫我們準備好早餐(日式個人套餐),非常感謝!

區城位置離差峨嵐山站很近,飯店有提供停車位但需要自行付費,飯店乾淨,服務態度普遍,但服務台人員穿著和服很有日式風格

My wife and I booked and stayed in this hotel on the same day because we decided to stay one more day in Arashiyama for sight-seeing. When we book, only smoking rooms are available. The room is very clean but with smoking smell. The room is quite small but mattress is comfortable. Enough choice of restaurant nearby. The staff is very polite and friendly.

房間較少, 但非常乾淨及舒服

酒店离京都中心比较远，过岚山公园还有5-6站。从京都站坐JR去比较快捷，但费用比较高，下车之后步行的话还需要至少15分钟，拖着行李的话不太方便。我们那天因为购买了巴士一日券，所以坐巴士去的，晚高峰时段11路从四条河原町坐到広（三点水+尺）御所/内町,共计32站，耗时一个小时。不过这样的话酒店就在车站的斜对面50米左右。好像91路和93路也到那里。酒店前台接待英语不错，交流比较顺畅。住宿的多为日本或欧美游客。最赞的是酒店提供的怀石料理和早餐，真是一种饮食文化享受，让人不忍下箸可又忍不住诱惑。服务员都穿正宗的日式和服。虽然贵，但是值得。最好能够提前通知酒店你到达的时间，因为怀石料理准备和享用都很耗时，酒店需要给顾客排座位和时间。我们因为没有提前告知，所以傍晚7:30到达酒店被排到了9:30用餐。从酒店也可以步行去岚山公园15-20分钟吧。不足之处是酒店房间和餐厅没有WiFi，上网必须到大厅。

- Dinner provided with exotic flavor - Staff very polite and kind - Near tourist spots - Near bus stops

When I booked on Expedia it said there was laundry available, so we planned our trip/laundry days around that; however, when we arrived at the hotel they informed it was a laundry service provided by the hotel that was only available on the weekends and that there was a coin laundry down the street if needed. Checkout was also a pain that took 10 minutes longer than necessary: you’re required to pay the Kyoto nightly accommodation fee of 200Y per person, totally fine by us, but it charged me on the computer, failed to load, and then we had to pay again at the front desk. I completely understand that the language barrier plays a role in this, but even when using google translate staff was unable to answer our questions about what was going on with laundry and then checkout when we haven’t ran into these problems anywhere else (I’m trying to say it was a staff training issue rather than a language barrier one). It also bothered me that the staff would only look at my male cousin when clarifying things, even though as a female I was the one who booked and paid for the accommodation. Last thing, even though we had a “non-smoking room” the entire building reeks of cigarette smell. Actually one final thing, the closest train stations to the hotel are 1km away, so be prepared to walk in the extreme heat/humidity with all of your luggage for that length if booking here.

目的地から近いので良かった

清潔で過ごしやすかったです

Hotel and staff are lovely. Ideal if you have a car. Thankful for free shuttle bus to station if you haven’t. Not much to do / see immediately around the hotel. But great location for seeing the bamboo forest.

朝食はサービス満点でした。 食後の薬をテーブルに出しておいたら、薬を飲むためのお冷を持って来てくださいました。　細やかなサービスに感激しました。　 朝食もとても美味しく、普段は一膳しかご飯を食べませんが、おかわりをしてしまいました。 朝から満腹でお腹が曲げられなくなってしまいました。　また、機会があれば是非利用させて頂きます。

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