We had an incredible experience at The Sense Fuji from start to finish. The staff met us at the train station with cold water and lavender-scented oshibori towels in the shuttle, setting the tone for a thoughtful and relaxing stay. Upon arrival, we were greeted with drinks and even got to roast marshmallows—such a fun touch! Our room was completely private with a stunning view of Mt. Fuji. The private dinners and breakfasts were absolutely exceptional, and the staff went above and beyond to assist us, including arranging taxis whenever needed. The private-use spa and sauna were heavenly, also offering beautiful views. When it was time to leave, we were personally dropped off at the station. We truly can't recommend The Sense Fuji enough—special thanks to Hara, who made our stay even more memorable!
This was one of the best hotel stays I’ve ever had. The staff were extremely kind and accommodating. There was no difficulty communicating with them at all. The accommodations were gorgeous. Very modern and clean with Japanese touches to it. Our villa had a beautiful view of Mt. Fuji and waking up to that view is something out of a dream. The staff cooked dinner and breakfast for us which was divine. Once we were ready to checkout, the staff gave us a ride to our taxi via golf cart and sent us on our way with big smiles. If you’re thinking about staying here, absolutely do it! You will not regret it!