上野城市飯店

Most of the experience was excellent. Conveniently located, just 50 mins from Narita Airport, very close to nice restaurants. The lady at front desk was extremely friendly and helpful and made some good recommendations. Surprised to see their service is outstanding that is unprecedented in other hotels. The check-in process was smooth even I used self-serve machine. The room is small but it's Tokyo - what do you expect ? But it comes with all the things you need to feel comfortable. The facilities are great. It is the cleanliness that needs working on - some stain was on my bed which the receptionist has changed that for me. Apart from this, I am happy with everything.

非常好，性價比高。交通超方便，由上野站的"入谷"出口步行去酒店只需5-8分鐘，路口有family marr，而上野站內，食飯買嘢都好方便。由酒店步行去阿美橫丁也只需15分鐘。房間很細(在東京不能要求太高了)，但很舒適整潔，大窗，我住在高層，可遠望晴空塔。唯一不好的是浴室的抽氣扇聲晚上很吵，但又不能turn off。 下次來東京也會住這間酒店。住在上野去那兒也方便

乾淨的旅店，供應的用具皆很新穎，服務人員親切，入住合適，但好像少了一份來店小點心，我看其他日本客人入住時，櫃檯服務員拿出小點心供選擇，但我們入住時，少了這一塊。