Ocean Beach Resort & Spa

酒店
8.8
/10
非常好
27个评论

客人对住宿的评价

EDWIN
10.0
/ 10
Its very serene, I loved the proximity to the ocean, welcoming staffs and the general ambiance of the place.
查看翻譯
Loretta
10.0
/ 10
THE MANAGER ROSEMARY IS GREAT SO PROFESSIONAL AND SO HELPFUL TO MAKE YOUR STAY WONDERFUL BECAUSE SHE REALIZES YOUR SPECIAL REQUESTES. ALL THE STAFF ARE AMAZING AND ALWAYS SMILE. REALLY I WANTED TO BOOK MORE DAYS BUT IT WAS TOO LATE. NEXT TIME. THANK YOU ROSEMARY TO MADE MY MOTHER’S BIRTHDAY AMAZING.
查看翻譯
Wilson
10.0
/ 10
Clean atmosphere. Great customer service. I had a flight late in the evening they let me hang around until time to leave for the airport. Staff were very understanding. Constantly followed up to ensure I was ok. I would definitely go back
查看翻譯
在該地區
查看地圖
Golf Beach Road, Malindi Town, Malindi, Kilifi, Kenya, 80200

主要設施

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游泳池
餐厅
24 小时前台
停车场
WiFi
Ocean Beach Resort & Spa is located in area / city Malindi Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Ocean Beach Resort & Spa周圍有什麼

Golf Beach Road, Malindi Town, Malindi, Kilifi, Kenya, 80200
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了解更多關於Ocean Beach Resort & Spa

Location


Ocean Beach Resort & Spa is located in area / city Malindi Town.

About Ocean Beach Resort & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ocean Beach Resort & Spa exclusively for you.

Ocean Beach Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Ocean Beach Resort & Spa.

Ocean Beach Resort & Spa所有設施

其他 Ocean Beach Resort & Spa
其他

要做的事情

  • 浪漫求婚套餐
  • 熱水浴缸
  • 室外游泳池
  • 私人海灘
  • 土耳其浴
  • 沙灘傘
  • 卡拉OK
  • 溫泉
  • 健康俱樂部
  • 花園
  • 海灘毛巾
  • 商店
  • 圖書室
  • 三溫暖
  • 折扣健身中心
  • 蒸氣室
  • 海灘日光躺椅
  • 泳池日光躺椅

飯店服務

  • 洗衣服務
  • 迎賓飲料
  • 旅遊服務
  • 多語言服務人員
  • 大堂報紙
  • 婚禮服務
  • 行李寄存
  • 行李員
  • 24 小時前台接待
  • 服務台

食物和飲料

  • 酒吧
  • 池畔酒吧
  • 海灘酒吧
  • 早餐
  • 小吃店

一般的

  • 停車處
  • 泳池
  • 吸煙區
  • 接待廳
  • 陽台

商務設施

  • 會議室
  • 會議室
  • 商務中心
  • 會議室
  • 電腦工作站

公共設施

  • 其他
  • 咖啡廳
  • 大堂咖啡/茶服務
  • 餐廳
  • 保險箱

運輸

  • 賭場接駁車
  • 購物中心接駁車(另收費)
  • 區域班車(收費)
  • 代客泊車

體育和娛樂

  • 健身中心
  • 檯球

兒童和寵物

  • 托兒服務(收費)
  • 監護式兒童照護

連接性

  • 局域網互聯網
  • 免費 WiFi

適合家庭的設施

  • 兒童泳池

接駁車服務

  • 機場接送(收費)

客房內設施

  • 電視

Ocean Beach Resort & Spa住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Airport shuttle fee: USD 20.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50.00
  • Christmas Eve (December 24) Gala Dinner per child: USD 30 (from 5 to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: USD 50
  • Christmas Day (December 25) Gala Dinner per child: USD 30 (from 4 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 55
  • New Year's Eve (December 31) Gala Dinner per child: USD 35 (from 4 to 12 years old)
  • New Year's Day (January 1) Gala Dinner per adult: USD 50.00
  • New Year's Day (January 1) Gala Dinner per child: USD 30 (from 4 to 12 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 40
  • Valentine's Day (14 February) Gala Dinner per child: USD 25 (from 4 to 12 years old)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
14:00 - 23:30
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
游泳池, 餐厅, 24 小时前台, 停车场, WiFi
入住/退房時間
从 14:00 - 23:30 - 到 11:00
早餐供應狀況
是的,酒店有提供早餐的房間
Ocean Beach Resort & Spa的可用房間
35
在Ocean Beach Resort & Spa的樓層數
1
另一設施在Ocean Beach Resort & Spa
浪漫求婚套餐, 熱水浴缸, 室外游泳池, 私人海灘, 土耳其浴

Ocean Beach Resort & Spa常見問題

在Ocean Beach Resort & Spa有哪些可用設施?
這裡有頂級設施Ocean Beach Resort & Spa例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Ocean Beach Resort & Spa?
在Ocean Beach Resort & Spa的標準入住時間從14:00 - 23:30開始最晚退房時間為前 11:00
Ocean Beach Resort & Spa提供早餐嗎?
是的,Ocean Beach Resort & Spa提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Ocean Beach Resort & Spa?
Ocean Beach Resort & Spa is a 5.0-star hotel.
How many floors does Ocean Beach Resort & Spa have?
Ocean Beach Resort & Spa has 1 floors.
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更多其他客人的評論Ocean Beach Resort & Spa

8.8
非常好
來自 27 則評論
清洁度

10.0

客房舒适度

9.8

地点

10.0

服务和设施

8.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Ocean Beach Resort & Spa

每頁評論數
20
40
热门评论
EDWIN
10.0
/10
20 幾週前評論

Expedia Group verified review

Its very serene, I loved the proximity to the ocean, welcoming staffs and the general ambiance of the place.
Loretta
icon-朋友和家人
朋友和家人
10.0
/10
101 幾週前評論

Hotels.com verified review

THE MANAGER ROSEMARY IS GREAT SO PROFESSIONAL AND SO HELPFUL TO MAKE YOUR STAY WONDERFUL BECAUSE SHE REALIZES YOUR SPECIAL REQUESTES. ALL THE STAFF ARE AMAZING AND ALWAYS SMILE. REALLY I WANTED TO BOOK MORE DAYS BUT IT WAS TOO LATE. NEXT TIME. THANK YOU ROSEMARY TO MADE MY MOTHER’S BIRTHDAY AMAZING.
ralph
8.0
/10
109 幾週前評論

Expedia Group verified review

First of all it is clear that this hotel is far from 5 stars. While the rooms (in fact cottages) are not bad (4/5 for me) and the hotel staff is very friendly (5/5 for me) the breakfast choice was dissatisfying (3/5 for me). The offer of fruit juices was limited to 2, while one always was watermelon and the other changed between mango and pineapple. The overall selection (fresh eggs, other English breakfast items) was o.k., but the offered variety was far from other 5 Star hotels I ever visited. There was as well a issue with small biting animals in the family pool. I don’t know whether this has been corrected after complaining because we were afterwards using the adults pool. Due to the nearby creek the beach is quite dirty and can’t be really used. There is not much nearby, so be prepared to have a drive of at least 15 minutes to Malindi restaurants. The restaurant was o.k. to good when eating á la carte but certainly not on 5 star Niveau. The prices for food and drinks were on the other hand reasonable. The evening buffet was never tempting. We were staying over New Year and the accommodation prices asked for were out of this world and in no relation to the services provided. So the hotel might be recommendable when you get good rates, you want to get a clean and quite comfortable room and want to hang out at the adult pool.
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Wilson
icon-商务和休闲
商务和休闲
10.0
/10
130 幾週前評論

Expedia Group verified review

Clean atmosphere. Great customer service. I had a flight late in the evening they let me hang around until time to leave for the airport. Staff were very understanding. Constantly followed up to ensure I was ok. I would definitely go back
Matthew
icon-休闲 双人入住
休闲 双人入住
10.0
/10
158 幾週前評論

Expedia Group verified review

Very quaint place with a very private beach. The spa and massage was amazing. If your looking for party night life I wouldn't recommend and the food was good but not great but otherwise the staff and cleanliness was top notch.
FRANCESCO
icon-商业
商业
10.0
/10
236 幾週前評論

Hotels.com verified review

La struttura, evidentemente ideata per clientela in vacanza, è pienamenbte idonea anche per viaggi di lavoro (qualità wi-fi, disponibilità di un comodo tavolo di lavoro in stanza, organizzano meeting in sale di varia capienza, ecc.). Rapporto qualutà prezzo equilibrato. Gestione italiana. Gradevole il confort delle stanze di generosa dimensione.
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BC
2.0
/10
366 幾週前評論

Expedia Group verified review

Horrible custermer service . Unresponsive. Unable to reach manager regarding my reservation. Unfortunate experience.
FRANCESCO
8.0
/10
369 幾週前評論

Hotels.com verified review

Ottima struttura, composta da bungalow in un parco con accesso diretto alla spiaggia privata. Premetto che è certamente una struttura per vacanze, anche se ben fruibile da chi l'utilizza in viaggio di lavoro. Il wi-fi è valido. Le stanze, di metratura generosissima, sono arredate in modo funzionale, con parquet al pavimento. Bagni belli e ben curati, teleria da bagno, lenzuola, materassi e cuscini di ottima qualità.contribuiscono all'elevato confort. Climatizzazione ottima. Si trova appena fuori il centro di Malindi, nell'area del golf club. C'è parcheggio. La sicurezza è un aspetto molto curato. Il personale è professionale, sollecito e cordiale. La struttura è gestita da una famiglia italiana, con una presenza costante del management, che assicura un'attenzione ottimale.
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FRANCESCO
8.0
/10
411 幾週前評論

Hotels.com verified review

Un significativo numero di Hotel a Malindi non operano più. Dunque la scelta si è ridotta, in particolare tra gli hotel di livello alto/ricercato. Questo hotel ha una serie di pregi significativi: è aperto tutto l'anno, ha un elevato standard di sicurezza, non è un edificio ma un "villaggio" di bangalow, ciascuno dei quali ospita una o due unità abitative (di metrature generosissime). Le stanze sono estremamente confortevoli e ben arredate. Letti enormi, con biancheria di qualità e materassi superbi. Ottimo il livello di pulizia. Dalla reception le stanze si raggiungono con una minicar elettrica (utilissima in arrivo e partenza, quando si hanno i bagagli. Buona la colazione anche per la possibilità di avere il "piatto caldo" preparato espressamente con tutte le varianti di gusto personali che si desiderano. Il rapporto costo/qualità è buono. Il wi-fi va decisamente migliorato. Il ristorante interno non ha una carta molto ampia ma la qualità è buona.
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Verified traveler
10.0
/10
521 幾週前評論

Expedia Group verified review

The owner of the hotel was kind and pleasant Lady The staff were social and would avail our requirements in time Ms salama was able to organise our next day itinerary in no time Thanks alot
FRANCESCO
10.0
/10
521 幾週前評論

Hotels.com verified review

Si tratta di una struttura, con management italiano, in ottimo stato. Le stanze sono ricavate in villette, ciascuna con patio privato. Le metrature sono più che generose, la climatizzazione ottima, parquet, mobili in massello, bagni splendidi, pulitissimo, letti king size comodissimi, frigo-bar, cassaforte, teleria per il bagno e per il letto di pregio. La colazione è ricca e di ottima qualità. L'hotel ha spiaggia, piscina, SPA, ristorante, parcheggio. Personale ben preparato e cordiale.
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Roberto
8.0
/10
526 幾週前評論

Hotels.com verified review

The first night we were placed at another location nearby in a low standard room despite the superior room booking paid 2 months in advance. The manager was not fully clear in his communication and only by escalating the issue we were able to avoid a 31st December celebration in a very poor room. Unexpected from a 5 star hotel. An upgrade to junior suite was provided. Room, ambiance, front desk people very pleasant. Buffet food not at the 5 star level. Restaurant much better. Wi-fi very weak in room and unstable in lobby.
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Verified traveler
2.0
/10
526 幾週前評論

Expedia Group verified review

We booked trip from Dec 30-Jan6 to celebrate the new year and my birthday. Booked through Expedia and according to their website the hotel was confirmed. On arrival at the hotel we were informed that there was a glitch with the Expedia booking system and the hotel was overbooked so they would have to accommodate us at their sister hotel KilmaNdogo hotel for the night while they rectified the situation. We were told that Kilimandogo is a 3 star hotel and we were greeted by dusty threadbare furniture, brown water coming out of the taps and no hot water or air conditioning. Following day our room was supposedly ready by 2pm, spent time by the green water pool which allegedly is due to the "green tiled floor", I guess I must be color blind. Went back to the reception at 6pm to check in to our new and improved room only to be informed that the room we were supposed to stay in was no longer available. We sat in the lobby for 2 hours while they got our new "premier suite" newly renovated,never been slept in room ready,only again to be greeted by dusty floor that hadn't been mopped clean, sediment and dead insects coming out of the water jets in the jacuzzi bath tub and again cold water. I got to turn the new year in my bikini and cover up only because I had no where to freshen up! The service was terrible, over worked, poorly trained wait staff. Literally muddy beach!!!! Did not step foot in the ocean. Do not stay in Malindi, stay in Watamu, the difference is night and day!!!
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Marco
8.0
/10
532 幾週前評論

Hotels.com verified review

I single night stop over included a session in the spa.. Very good..
Verified traveler
8.0
/10
547 幾週前評論

Expedia Group verified review

Tutto bene a parte colazione limitata Prezzo eccessivo come tutti gli hotels di malindi infatti il turismo e' morto e malindi e' diventata un ospizio con tre pensionati che alloggiano chissa' dove...
Verified traveler
8.0
/10
549 幾週前評論

Hotels.com verified review

The hotel was nice be seems a bit warn around the edges. Would have been very nice when it was built but the buildings need to be kept up a bit better. Sadly you are basically unable to walk on the beach without being bothered. This is not the Hotels fault but given the economy of the town, people from outside are bothered for money and to buy stuff. The "beach boys" are extremely aggressive and make in a place where you have to stay behind the walks of the resort.
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James
8.0
/10
552 幾週前評論

Hotels.com verified review

Traveled to Malindi for 2 days of business. This resort is great and the price-point could not be beat. It is best for a holiday, as it is not formatted for business travelers. Upside: service was great, room was great, on the beach, great restaurants with great food. Downside: wi-fi did not work the entire time I was there and it is far from town, so you can't get up and walk to see different things.
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George
10.0
/10
709 幾週前評論

Expedia Group verified review

My wife and myself stayed in this hotel for 8 nights during June 2012. It is an absolute paradise if someone looks for total relaxation in intime tranquillity and extreme comfort without any fuss. The rooms are very spacious, the beds have first class matresses, the qualitiy of the towels and amenities is top and the overall cleanliness is outstanding. The restaurant serves a 5star quality food with a changing menue on every evening of the week. The service of the staff is super polite, extremely professional and willing to please every reasonable desire. The spa is superb and the water in the semi-olympic sized pool is pure and does not contain any clorox. The parklike garden is very well designed and taken care of, and a small heaven for lizard-watchers. The 10mile beach is just a step out of the garden and inviting for long walks or runs. Fortunately there are no nightclubs or shops in or near the hotel ....... that is another reason why we call this wonderful hotel ..... ´Paradise with Beach´.
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Verified traveler
10.0
/10
710 幾週前評論

Expedia Group verified review

E un albergo dove la quieta è sovrana. Adatto a chi desidera una vacanza in oieno relax
Verified traveler
10.0
/10
744 幾週前評論

Expedia Group verified review

E' veramente il più bel hotel di Malindi . Vi consiglio di andare
每頁評論數
20
40

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立即預訂住宿
其他 4 Ocean Beach Resort & Spa

免責聲明

免責聲明:酒店有責任確保所有照片準確無誤。 Traveloka 對任何照片錯誤概不負責。
8.8
非常好
來自 27 則評論
清洁度

10.0

客房舒适度

9.8

地点

10.0

服务和设施

8.6

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Ocean Beach Resort & Spa

每頁評論數
20
40
热门评论
EDWIN
10.0
/10
20 幾週前評論

Expedia Group verified review

Its very serene, I loved the proximity to the ocean, welcoming staffs and the general ambiance of the place.
Loretta
icon-朋友和家人
朋友和家人
10.0
/10
101 幾週前評論

Hotels.com verified review

THE MANAGER ROSEMARY IS GREAT SO PROFESSIONAL AND SO HELPFUL TO MAKE YOUR STAY WONDERFUL BECAUSE SHE REALIZES YOUR SPECIAL REQUESTES. ALL THE STAFF ARE AMAZING AND ALWAYS SMILE. REALLY I WANTED TO BOOK MORE DAYS BUT IT WAS TOO LATE. NEXT TIME. THANK YOU ROSEMARY TO MADE MY MOTHER’S BIRTHDAY AMAZING.
ralph
8.0
/10
109 幾週前評論

Expedia Group verified review

First of all it is clear that this hotel is far from 5 stars. While the rooms (in fact cottages) are not bad (4/5 for me) and the hotel staff is very friendly (5/5 for me) the breakfast choice was dissatisfying (3/5 for me). The offer of fruit juices was limited to 2, while one always was watermelon and the other changed between mango and pineapple. The overall selection (fresh eggs, other English breakfast items) was o.k., but the offered variety was far from other 5 Star hotels I ever visited. There was as well a issue with small biting animals in the family pool. I don’t know whether this has been corrected after complaining because we were afterwards using the adults pool. Due to the nearby creek the beach is quite dirty and can’t be really used. There is not much nearby, so be prepared to have a drive of at least 15 minutes to Malindi restaurants. The restaurant was o.k. to good when eating á la carte but certainly not on 5 star Niveau. The prices for food and drinks were on the other hand reasonable. The evening buffet was never tempting. We were staying over New Year and the accommodation prices asked for were out of this world and in no relation to the services provided. So the hotel might be recommendable when you get good rates, you want to get a clean and quite comfortable room and want to hang out at the adult pool.
閱讀更多
Wilson
icon-商务和休闲
商务和休闲
10.0
/10
130 幾週前評論

Expedia Group verified review

Clean atmosphere. Great customer service. I had a flight late in the evening they let me hang around until time to leave for the airport. Staff were very understanding. Constantly followed up to ensure I was ok. I would definitely go back
Matthew
icon-休闲 双人入住
休闲 双人入住
10.0
/10
158 幾週前評論

Expedia Group verified review

Very quaint place with a very private beach. The spa and massage was amazing. If your looking for party night life I wouldn't recommend and the food was good but not great but otherwise the staff and cleanliness was top notch.
FRANCESCO
icon-商业
商业
10.0
/10
236 幾週前評論

Hotels.com verified review

La struttura, evidentemente ideata per clientela in vacanza, è pienamenbte idonea anche per viaggi di lavoro (qualità wi-fi, disponibilità di un comodo tavolo di lavoro in stanza, organizzano meeting in sale di varia capienza, ecc.). Rapporto qualutà prezzo equilibrato. Gestione italiana. Gradevole il confort delle stanze di generosa dimensione.
閱讀更多
BC
2.0
/10
366 幾週前評論

Expedia Group verified review

Horrible custermer service . Unresponsive. Unable to reach manager regarding my reservation. Unfortunate experience.
FRANCESCO
8.0
/10
369 幾週前評論

Hotels.com verified review

Ottima struttura, composta da bungalow in un parco con accesso diretto alla spiaggia privata. Premetto che è certamente una struttura per vacanze, anche se ben fruibile da chi l'utilizza in viaggio di lavoro. Il wi-fi è valido. Le stanze, di metratura generosissima, sono arredate in modo funzionale, con parquet al pavimento. Bagni belli e ben curati, teleria da bagno, lenzuola, materassi e cuscini di ottima qualità.contribuiscono all'elevato confort. Climatizzazione ottima. Si trova appena fuori il centro di Malindi, nell'area del golf club. C'è parcheggio. La sicurezza è un aspetto molto curato. Il personale è professionale, sollecito e cordiale. La struttura è gestita da una famiglia italiana, con una presenza costante del management, che assicura un'attenzione ottimale.
閱讀更多
FRANCESCO
8.0
/10
411 幾週前評論

Hotels.com verified review

Un significativo numero di Hotel a Malindi non operano più. Dunque la scelta si è ridotta, in particolare tra gli hotel di livello alto/ricercato. Questo hotel ha una serie di pregi significativi: è aperto tutto l'anno, ha un elevato standard di sicurezza, non è un edificio ma un "villaggio" di bangalow, ciascuno dei quali ospita una o due unità abitative (di metrature generosissime). Le stanze sono estremamente confortevoli e ben arredate. Letti enormi, con biancheria di qualità e materassi superbi. Ottimo il livello di pulizia. Dalla reception le stanze si raggiungono con una minicar elettrica (utilissima in arrivo e partenza, quando si hanno i bagagli. Buona la colazione anche per la possibilità di avere il "piatto caldo" preparato espressamente con tutte le varianti di gusto personali che si desiderano. Il rapporto costo/qualità è buono. Il wi-fi va decisamente migliorato. Il ristorante interno non ha una carta molto ampia ma la qualità è buona.
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Verified traveler
10.0
/10
521 幾週前評論

Expedia Group verified review

The owner of the hotel was kind and pleasant Lady The staff were social and would avail our requirements in time Ms salama was able to organise our next day itinerary in no time Thanks alot
FRANCESCO
10.0
/10
521 幾週前評論

Hotels.com verified review

Si tratta di una struttura, con management italiano, in ottimo stato. Le stanze sono ricavate in villette, ciascuna con patio privato. Le metrature sono più che generose, la climatizzazione ottima, parquet, mobili in massello, bagni splendidi, pulitissimo, letti king size comodissimi, frigo-bar, cassaforte, teleria per il bagno e per il letto di pregio. La colazione è ricca e di ottima qualità. L'hotel ha spiaggia, piscina, SPA, ristorante, parcheggio. Personale ben preparato e cordiale.
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Roberto
8.0
/10
526 幾週前評論

Hotels.com verified review

The first night we were placed at another location nearby in a low standard room despite the superior room booking paid 2 months in advance. The manager was not fully clear in his communication and only by escalating the issue we were able to avoid a 31st December celebration in a very poor room. Unexpected from a 5 star hotel. An upgrade to junior suite was provided. Room, ambiance, front desk people very pleasant. Buffet food not at the 5 star level. Restaurant much better. Wi-fi very weak in room and unstable in lobby.
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Verified traveler
2.0
/10
526 幾週前評論

Expedia Group verified review

We booked trip from Dec 30-Jan6 to celebrate the new year and my birthday. Booked through Expedia and according to their website the hotel was confirmed. On arrival at the hotel we were informed that there was a glitch with the Expedia booking system and the hotel was overbooked so they would have to accommodate us at their sister hotel KilmaNdogo hotel for the night while they rectified the situation. We were told that Kilimandogo is a 3 star hotel and we were greeted by dusty threadbare furniture, brown water coming out of the taps and no hot water or air conditioning. Following day our room was supposedly ready by 2pm, spent time by the green water pool which allegedly is due to the "green tiled floor", I guess I must be color blind. Went back to the reception at 6pm to check in to our new and improved room only to be informed that the room we were supposed to stay in was no longer available. We sat in the lobby for 2 hours while they got our new "premier suite" newly renovated,never been slept in room ready,only again to be greeted by dusty floor that hadn't been mopped clean, sediment and dead insects coming out of the water jets in the jacuzzi bath tub and again cold water. I got to turn the new year in my bikini and cover up only because I had no where to freshen up! The service was terrible, over worked, poorly trained wait staff. Literally muddy beach!!!! Did not step foot in the ocean. Do not stay in Malindi, stay in Watamu, the difference is night and day!!!
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Marco
8.0
/10
532 幾週前評論

Hotels.com verified review

I single night stop over included a session in the spa.. Very good..
Verified traveler
8.0
/10
547 幾週前評論

Expedia Group verified review

Tutto bene a parte colazione limitata Prezzo eccessivo come tutti gli hotels di malindi infatti il turismo e' morto e malindi e' diventata un ospizio con tre pensionati che alloggiano chissa' dove...
Verified traveler
8.0
/10
549 幾週前評論

Hotels.com verified review

The hotel was nice be seems a bit warn around the edges. Would have been very nice when it was built but the buildings need to be kept up a bit better. Sadly you are basically unable to walk on the beach without being bothered. This is not the Hotels fault but given the economy of the town, people from outside are bothered for money and to buy stuff. The "beach boys" are extremely aggressive and make in a place where you have to stay behind the walks of the resort.
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James
8.0
/10
552 幾週前評論

Hotels.com verified review

Traveled to Malindi for 2 days of business. This resort is great and the price-point could not be beat. It is best for a holiday, as it is not formatted for business travelers. Upside: service was great, room was great, on the beach, great restaurants with great food. Downside: wi-fi did not work the entire time I was there and it is far from town, so you can't get up and walk to see different things.
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George
10.0
/10
709 幾週前評論

Expedia Group verified review

My wife and myself stayed in this hotel for 8 nights during June 2012. It is an absolute paradise if someone looks for total relaxation in intime tranquillity and extreme comfort without any fuss. The rooms are very spacious, the beds have first class matresses, the qualitiy of the towels and amenities is top and the overall cleanliness is outstanding. The restaurant serves a 5star quality food with a changing menue on every evening of the week. The service of the staff is super polite, extremely professional and willing to please every reasonable desire. The spa is superb and the water in the semi-olympic sized pool is pure and does not contain any clorox. The parklike garden is very well designed and taken care of, and a small heaven for lizard-watchers. The 10mile beach is just a step out of the garden and inviting for long walks or runs. Fortunately there are no nightclubs or shops in or near the hotel ....... that is another reason why we call this wonderful hotel ..... ´Paradise with Beach´.
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Verified traveler
10.0
/10
710 幾週前評論

Expedia Group verified review

E un albergo dove la quieta è sovrana. Adatto a chi desidera una vacanza in oieno relax
Verified traveler
10.0
/10
744 幾週前評論

Expedia Group verified review

E' veramente il più bel hotel di Malindi . Vi consiglio di andare
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