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Grand service apartment @ Times Square.
公寓
6.1
/10
一般
100个评论
客人对住宿的评价
Verified traveler
10.0
/ 10
An excellent time spent here.
Totally recommnended ... Fabulous!
Great value for money!
Great location!
Great facilities!
Overall - no issues ... Nothing but praise
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Mooda
10.0
/ 10
Stayed for a night with a group of friends and was overall highly satisfied with our accommodation.Our apartment had a great view from the high floor.Will come back to stay there again.
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Levan
10.0
/ 10
The whole thing especially the valued for money! ,Close proximity to shopping zones .
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在該地區
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No,1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
主要設施
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空调
餐厅
游泳池
24 小时前台
停车场
电梯
WiFi
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Grand service apartment @ Times Square. 的可用房型
選擇所需內容，加快搜尋速度
價格顯示
登入成功！
現在享受更多好康！還能選擇接近入住日期再付款！
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Grand service apartment @ Times Square. 周圍有什麼
No,1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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了解更多關於Grand service apartment @ Times Square.
Location
Grand service apartment @ Times Square. is a accommodation in a good neighborhood, which is located at Bukit Bintang.
About Grand service apartment @ Times Square.
Not only located within easy reach of various places of interests for your adventure, but staying at Grand service apartment @ Times Square. will also give you a pleasant stay.
Grand service apartment @ Times Square. is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
Whether you are planning an event or other special occasions, Grand service apartment @ Times Square. is a great choice for you with a large and well-equipped function room to suit your requirements.
This accommodation is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand service apartment @ Times Square. .
Grand service apartment @ Times Square. is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Grand service apartment @ Times Square. will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the accommodation. Pamper yourself with the relaxing treatment that rejuvenates you.
Grand service apartment @ Times Square. is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
When staying at a accommodation, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand service apartment @ Times Square. provides a pleasant accommodation for your stay.
From business event to corporate gathering, Grand service apartment @ Times Square. provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand service apartment @ Times Square. , a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand service apartment @ Times Square. , which you rarely find in other places.
If you plan to have a long-term stay, staying at Grand service apartment @ Times Square. is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Not all accommodation allow guests with pets, but Grand service apartment @ Times Square. welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand service apartment @ Times Square. is suitable for you who value privacy during your stay.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand service apartment @ Times Square. is a accommodation with great comfort and excellent service according to most accommodation's guests.
Grand service apartment @ Times Square. is a wise choice for travelers visiting Bukit Bintang.
Grand service apartment @ Times Square. 所有設施
泳池
大廳
住宿服務
外觀
臥室
要做的事情
- 成人娛樂
- 兒童娛樂
- 健身中心
- 花園
- 熱水浴缸
- 室內泳池
- 圖書室
- 按摩服務
- 戶外設施
- 室外游泳池
- 泳池日光躺椅
- 三溫暖
- 溫泉
- 蒸氣室
- 電視休息室
一般的
- 空調
- 宴會
- 衣帽間
- 家庭房
- 大堂壁爐
- 暖氣機
- 無菸房
- 泳池
- 娛樂室
- 吸煙區
- 陽台
飯店服務
- 服務台
- 貨幣兌換處
- 提前入住
- 24 小時前台接待
- 24 小時保安
- 洗衣服務
- 行李寄存
- 大堂報紙
- 旅遊服務
可訪問性
- 殘障人士友善
- 無障礙設備
- 無障礙浴室
- 無障礙停車場
- 無障礙出行路徑
- 客房無障礙設施
- 無障礙淋浴間
商務設施
- 商務中心
- 商務設施
- 會議室
- 會議設施
- 影印機
- 投影儀
- 劇場/禮堂
附近設施
- 自動櫃員機/銀行服務
- 美容沙龙
- 雜貨店
- 美髮沙龍
- 洗衣房
- 商店
- 超級市場
體育和娛樂
- 籃球
- 健身中心
- 室內網球場
- 室外網球場
- 乒乓球
- 網球
公共設施
- 停車服務
- 提前入住
- 電梯
- 延遲退房
- 保險箱
- 公共區域WiFi
食物和飲料
- 咖啡館
- 免費早餐
- 池畔酒吧
- 點心
運輸
- 收費停車服務
- 安全停車場
兒童和寵物
- 托兒服務
- 監護式兒童照護
連接性
- 免費 WiFi
- 公共區域WiFi（另收費）
接駁車服務
- 機場接送（收費）
- 機場接送
適合家庭的設施
- 兒童泳池
Grand service apartment @ Times Square. 住宿政策及一般資訊
重要提示
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
入住/退房時間
入住：
從 14:00
退房
前 12:00
一般資訊
熱門設施 | 空调, 餐厅, 游泳池, 24 小时前台, 停车场, 电梯, WiFi |
入住/退房時間 | 从 14:00 - 到 12:00 |
Grand service apartment @ Times Square. 的可用房間 | 30 |
在Grand service apartment @ Times Square. 的樓層數 | 45 |
另一設施在Grand service apartment @ Times Square. | 成人娛樂, 兒童娛樂, 健身中心, 花園, 熱水浴缸 |
Grand service apartment @ Times Square. 常見問題
在Grand service apartment @ Times Square. 有哪些可用設施？
這裡有頂級設施Grand service apartment @ Times Square. 例如空调, 餐厅, 游泳池, 24 小时前台, 停车场, 电梯, WiFi .（有些可能需要額外收費）
正常入住和退房時間是Grand service apartment @ Times Square. ？
在Grand service apartment @ Times Square. 的標準入住時間從從 14:00開始最晚退房時間為前 12:00
What is the star rating of Grand service apartment @ Times Square. ?
Grand service apartment @ Times Square. is a 0.0-star hotel.
How many floors does Grand service apartment @ Times Square. have?
Grand service apartment @ Times Square. has 45 floors.
How many rooms are available at Grand service apartment @ Times Square. ?
Grand service apartment @ Times Square. has 30 rooms in total.
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更多其他客人的評論Grand service apartment @ Times Square.
整體評分與評論 Grand service apartment @ Times Square.
Traveloka (30)
其他来源 (70)
5.2
一般
來自 70 則評論
清洁度
5.0
客房舒适度
5.4
服务和设施
5.2
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Grand service apartment @ Times Square.
每頁評論數
20
40
热门评论
Man Ping
2.0
/10
574 幾週前評論
Hotels.com verified review
服務臺無信息，入住無資料，需要與訂票網站聯系才獲入住。環境差，窗戶不能鎖，驚恐的一夜！
アデノ
6.0
/10
439 幾週前評論
Expedia Group verified review
モノレールImbi駅直結のBerjaya Times Squareショッピングセンタービルと同じビルにあります。ショッピングセンター営業時間内はビル内を通ってモノレール駅まで行けますし、営業時間外も軒下を通ってモノレール駅まで移動できます。
最初のチェックインが難しいでしょう。駅やビルにホテル名の案内はありません。East Tower A の地上階にホテル出入口があります。"SERVICE SUITE" と書かれているショッピングセンター側からはチェックイン後でないと出入りできず、最初は外側から中に入ります。セキュリティーデスクに座っている人に、ホテル名を伝えて、ホテルスタッフの電話番号を教えてもらいます。そのスタッフに電話して、セキュリティーデスクまで来てもらいます。そして、部屋まで案内してもらいます。
以上の流れのため、早めにチェックインした方がよいでしょう。また、一般のホテルではチェックイン予定時刻より早く着いた場合に荷物を預かってもらえることがありますが、ここでは難しいです。
フロントデスクが存在しないため、チェックアウトの時間や方法をホテルスタッフと相談して決めることをおすすめします。
チェックインするとカードを２枚受け取ります。部屋の出入り用と、地上階の出入り用です。エレベーターで上がるときもセンサーにカードをあてる必要があります。
部屋は広く、家族やグループで過ごすのによいでしょう。一人や二人だと惜しいぐらいです。電気ボッドだけでなく、電子レンジもあり、自炊に向いています。
眺めがよく、West側のタワーが見えました。その手前にプールが見えます。プール利用時は１５階でおります。7:00AMから10:00PMまで利用できます。
バスタブとシャワースペースと両方がありました。お湯が出なかったので人によってはつらいかも。常夏のマレーシアではありますが。
利用手引きや案内書は特にありません。電気ポッドやカップなどは探せば見つかるでしょう。
ＴＶはＢＢＣとＮＨＫを見ることができました。
朝食会場はありません。前日のうちに買っておいてもよいし、周辺にコンビニが複数あります。
地元の人々の朝食の場を見たいなら、ICC Puduの店舗がおすすめです。朝５時から営業し、朝早くから大勢の人でにぎわっています。野菜や果物、生活雑貨なども売られています。歩いて１０分程度ですが、わかりやすい道順ではなく、案内は特にないため、道順を確認して明るいうちに行くことをおすすめします。
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Verified traveler
2.0
/10
446 幾週前評論
Expedia Group verified review
Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us.
Verified traveler
2.0
/10
453 幾週前評論
Expedia Group verified review
とにかくフロントで待たされ、荷物も預けることができませんでした。その上、チェックインするのに部屋を管理している代理店に自分で電話しろなど言われ、普通のホテルではありませんでした。とにかく最悪です。
Mohammed
2.0
/10
459 幾週前評論
Hotels.com verified review
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience
jp
6.0
/10
461 幾週前評論
Expedia Group verified review
Malaisié' Les gens très gentils au moins je vais très bien et magnifique un pays avoir
William
2.0
/10
462 幾週前評論
Hotels.com verified review
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com
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Hazman
6.0
/10
464 幾週前評論
Hotels.com verified review
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.
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Billy
2.0
/10
466 幾週前評論
Expedia Group verified review
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.
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samantha
4.0
/10
466 幾週前評論
Expedia Group verified review
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.
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Chun Kiong
2.0
/10
472 幾週前評論
Expedia Group verified review
When we arrived, first we can't find any hotel counter.
We then asked the security, and the security pointed us to somebody.
We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!!
We then forced to listen the person, and he told us they have no more room in the original venue.
Then he asked us to walked to a separate residential building behind the original location.
We then being put inside a room that totally different from the original description.
We booked a room with 1 twin bed plus 1 single bed.
It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever.
Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.
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Verified traveler
2.0
/10
485 幾週前評論
Hotels.com verified review
We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.
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Aussie Girl
4.0
/10
501 幾週前評論
Expedia Group verified review
Stayed at BTS hotel many times with same apartment style set up. Stayed in apartment twice, this being 2nd time. Found it very clean HOWEVER with leaking TOILET BOWL (fixed immediately), not very good air cond and worst of all A DISGRACEFUL TOILET SEAT!!! it was so old they painted it with white paint!!! Have you ever sat on a painted toilet seat??? Obviously owner by a private owner who is more concerned re his every cent spent than the "western acceptable comforts" of the customer. I forgot to take the photo but don't take Room 32-13 run by "GRAND". Each name is run and owned by different owners/agent, there's no consistency, just one's luck!
Having said all that it's clean and cheap! I know it's clean as I cleaned it upon arriving and it shows it's clean.
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Verified traveler
6.0
/10
502 幾週前評論
Expedia Group verified review
The hotel location is difficult to find.
Many people confuse between Tower A and B even taxi drivers
Even hotel room is large, however, facilities are old and dirty.
A bit disappointed with quite expensive cost
LOO
4.0
/10
503 幾週前評論
Hotels.com verified review
Large room, but the furnitures and the interiors of the hotel are old, dusty and not well maintain. The wifi connection was super slow.
Verified traveler
10.0
/10
504 幾週前評論
Hotels.com verified review
An excellent time spent here.
Totally recommnended ... Fabulous!
Great value for money!
Great location!
Great facilities!
Overall - no issues ... Nothing but praise
Verified traveler
8.0
/10
507 幾週前評論
Hotels.com verified review
Meget flot værelse - faktisk en hel lejlighed. Fantastisk udsigt!. Dog ikke en del af et hotel, men vi forstod aldrig helt sammenhængen. Vi kunne ikke finde hotellet og søgte hjælp på hotel på samme adresse, men andet navn. En af de mennesker, der arbejdede ringede til en fyr, der efter 10 minutter dukkede op og fulgte os til værelset (gennem det andet hotel). I receptionen på dette hotel,var man meget uvillig til at hjælpe os og vi kunne ikke opbevare bagagen, men måtte efterlade den på værelset og afhente den senere på et kontor i et shoppingcenter. Vi var noget bekymrede! Vi opdagede heldigvis at shoppingcenteret lukkede ½ time før vores aftalte afhentningstidpunkt, så vi var der i god tid og fik bagagen.
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Verified traveler
4.0
/10
508 幾週前評論
Expedia Group verified review
個人所有のマンションをホテルとして経営してることを知らずにブッキング。
チェックインもフロントでは無く、ロビーにもセキュリティで入れない。
担当者を電話で呼び出して、チェックイン手続きする。
ようやく、カードを貰い部屋へ案内される。
床の絨毯が汚い。
Wi-Fiも、オーナーが入金して無くて初日は使えず。翌日入金してもらう。
ルームサービスも出前があるだけ。
シャワーも壊れていて初日はお湯が出なかった。翌日修理。
ボデーソープが無く小ちゃい石鹸だけ。
ベッドメイキングは毎日されていたけど、シーツは毎日交換されていたか定かでは無い。
タオルの交換も日に日に減っていく。
トイレットペーパーも補充は翌日。
オーナーホテルなので、ホテルの清掃係は何もしてくれない。と言うか出来ない。
唯一救われたのは、担当の方が非常に親切でした。出来ることは何でもトライしてくれた。
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Christian
2.0
/10
509 幾週前評論
Hotels.com verified review
La chambre réservée s'est avérée être dans un état catastrophique de délabrement et de saleté. Devant nos mines déconfites, le loueur (qui au passage n'est pas l'hotelier mais un gestionnaire de sous-location) nous en a attribué une autre, en meilleur état et un peu plus propre. Cela étant, les chambres ou appartements ne correspondent que de très loin à la description du site et ne sont absolument pas "Non-fumeurs" . A éviter.
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ELFY SHAHROM
6.0
/10
510 幾週前評論
Hotels.com verified review
For its average.. Strategic location but can improve on facilities like provide ironing tools and parking free.
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整體評分與評論 Grand service apartment @ Times Square.
Traveloka (30)
其他来源 (70)
5.2
一般
來自 70 則評論
清洁度
5.0
客房舒适度
5.4
服务和设施
5.2
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Grand service apartment @ Times Square.
每頁評論數
20
40
热门评论
Man Ping
2.0
/10
574 幾週前評論
Hotels.com verified review
服務臺無信息，入住無資料，需要與訂票網站聯系才獲入住。環境差，窗戶不能鎖，驚恐的一夜！
アデノ
6.0
/10
439 幾週前評論
Expedia Group verified review
モノレールImbi駅直結のBerjaya Times Squareショッピングセンタービルと同じビルにあります。ショッピングセンター営業時間内はビル内を通ってモノレール駅まで行けますし、営業時間外も軒下を通ってモノレール駅まで移動できます。
最初のチェックインが難しいでしょう。駅やビルにホテル名の案内はありません。East Tower A の地上階にホテル出入口があります。"SERVICE SUITE" と書かれているショッピングセンター側からはチェックイン後でないと出入りできず、最初は外側から中に入ります。セキュリティーデスクに座っている人に、ホテル名を伝えて、ホテルスタッフの電話番号を教えてもらいます。そのスタッフに電話して、セキュリティーデスクまで来てもらいます。そして、部屋まで案内してもらいます。
以上の流れのため、早めにチェックインした方がよいでしょう。また、一般のホテルではチェックイン予定時刻より早く着いた場合に荷物を預かってもらえることがありますが、ここでは難しいです。
フロントデスクが存在しないため、チェックアウトの時間や方法をホテルスタッフと相談して決めることをおすすめします。
チェックインするとカードを２枚受け取ります。部屋の出入り用と、地上階の出入り用です。エレベーターで上がるときもセンサーにカードをあてる必要があります。
部屋は広く、家族やグループで過ごすのによいでしょう。一人や二人だと惜しいぐらいです。電気ボッドだけでなく、電子レンジもあり、自炊に向いています。
眺めがよく、West側のタワーが見えました。その手前にプールが見えます。プール利用時は１５階でおります。7:00AMから10:00PMまで利用できます。
バスタブとシャワースペースと両方がありました。お湯が出なかったので人によってはつらいかも。常夏のマレーシアではありますが。
利用手引きや案内書は特にありません。電気ポッドやカップなどは探せば見つかるでしょう。
ＴＶはＢＢＣとＮＨＫを見ることができました。
朝食会場はありません。前日のうちに買っておいてもよいし、周辺にコンビニが複数あります。
地元の人々の朝食の場を見たいなら、ICC Puduの店舗がおすすめです。朝５時から営業し、朝早くから大勢の人でにぎわっています。野菜や果物、生活雑貨なども売られています。歩いて１０分程度ですが、わかりやすい道順ではなく、案内は特にないため、道順を確認して明るいうちに行くことをおすすめします。
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Verified traveler
2.0
/10
446 幾週前評論
Expedia Group verified review
Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us.
Verified traveler
2.0
/10
453 幾週前評論
Expedia Group verified review
とにかくフロントで待たされ、荷物も預けることができませんでした。その上、チェックインするのに部屋を管理している代理店に自分で電話しろなど言われ、普通のホテルではありませんでした。とにかく最悪です。
Mohammed
2.0
/10
459 幾週前評論
Hotels.com verified review
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience
jp
6.0
/10
461 幾週前評論
Expedia Group verified review
Malaisié' Les gens très gentils au moins je vais très bien et magnifique un pays avoir
William
2.0
/10
462 幾週前評論
Hotels.com verified review
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com
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Hazman
6.0
/10
464 幾週前評論
Hotels.com verified review
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.
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Billy
2.0
/10
466 幾週前評論
Expedia Group verified review
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.
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samantha
4.0
/10
466 幾週前評論
Expedia Group verified review
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.
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Chun Kiong
2.0
/10
472 幾週前評論
Expedia Group verified review
When we arrived, first we can't find any hotel counter.
We then asked the security, and the security pointed us to somebody.
We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!!
We then forced to listen the person, and he told us they have no more room in the original venue.
Then he asked us to walked to a separate residential building behind the original location.
We then being put inside a room that totally different from the original description.
We booked a room with 1 twin bed plus 1 single bed.
It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever.
Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.
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Verified traveler
2.0
/10
485 幾週前評論
Hotels.com verified review
We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.
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Aussie Girl
4.0
/10
501 幾週前評論
Expedia Group verified review
Stayed at BTS hotel many times with same apartment style set up. Stayed in apartment twice, this being 2nd time. Found it very clean HOWEVER with leaking TOILET BOWL (fixed immediately), not very good air cond and worst of all A DISGRACEFUL TOILET SEAT!!! it was so old they painted it with white paint!!! Have you ever sat on a painted toilet seat??? Obviously owner by a private owner who is more concerned re his every cent spent than the "western acceptable comforts" of the customer. I forgot to take the photo but don't take Room 32-13 run by "GRAND". Each name is run and owned by different owners/agent, there's no consistency, just one's luck!
Having said all that it's clean and cheap! I know it's clean as I cleaned it upon arriving and it shows it's clean.
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Verified traveler
6.0
/10
502 幾週前評論
Expedia Group verified review
The hotel location is difficult to find.
Many people confuse between Tower A and B even taxi drivers
Even hotel room is large, however, facilities are old and dirty.
A bit disappointed with quite expensive cost
LOO
4.0
/10
503 幾週前評論
Hotels.com verified review
Large room, but the furnitures and the interiors of the hotel are old, dusty and not well maintain. The wifi connection was super slow.
Verified traveler
10.0
/10
504 幾週前評論
Hotels.com verified review
An excellent time spent here.
Totally recommnended ... Fabulous!
Great value for money!
Great location!
Great facilities!
Overall - no issues ... Nothing but praise
Verified traveler
8.0
/10
507 幾週前評論
Hotels.com verified review
Meget flot værelse - faktisk en hel lejlighed. Fantastisk udsigt!. Dog ikke en del af et hotel, men vi forstod aldrig helt sammenhængen. Vi kunne ikke finde hotellet og søgte hjælp på hotel på samme adresse, men andet navn. En af de mennesker, der arbejdede ringede til en fyr, der efter 10 minutter dukkede op og fulgte os til værelset (gennem det andet hotel). I receptionen på dette hotel,var man meget uvillig til at hjælpe os og vi kunne ikke opbevare bagagen, men måtte efterlade den på værelset og afhente den senere på et kontor i et shoppingcenter. Vi var noget bekymrede! Vi opdagede heldigvis at shoppingcenteret lukkede ½ time før vores aftalte afhentningstidpunkt, så vi var der i god tid og fik bagagen.
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Verified traveler
4.0
/10
508 幾週前評論
Expedia Group verified review
個人所有のマンションをホテルとして経営してることを知らずにブッキング。
チェックインもフロントでは無く、ロビーにもセキュリティで入れない。
担当者を電話で呼び出して、チェックイン手続きする。
ようやく、カードを貰い部屋へ案内される。
床の絨毯が汚い。
Wi-Fiも、オーナーが入金して無くて初日は使えず。翌日入金してもらう。
ルームサービスも出前があるだけ。
シャワーも壊れていて初日はお湯が出なかった。翌日修理。
ボデーソープが無く小ちゃい石鹸だけ。
ベッドメイキングは毎日されていたけど、シーツは毎日交換されていたか定かでは無い。
タオルの交換も日に日に減っていく。
トイレットペーパーも補充は翌日。
オーナーホテルなので、ホテルの清掃係は何もしてくれない。と言うか出来ない。
唯一救われたのは、担当の方が非常に親切でした。出来ることは何でもトライしてくれた。
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Christian
2.0
/10
509 幾週前評論
Hotels.com verified review
La chambre réservée s'est avérée être dans un état catastrophique de délabrement et de saleté. Devant nos mines déconfites, le loueur (qui au passage n'est pas l'hotelier mais un gestionnaire de sous-location) nous en a attribué une autre, en meilleur état et un peu plus propre. Cela étant, les chambres ou appartements ne correspondent que de très loin à la description du site et ne sont absolument pas "Non-fumeurs" . A éviter.
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ELFY SHAHROM
6.0
/10
510 幾週前評論
Hotels.com verified review
For its average.. Strategic location but can improve on facilities like provide ironing tools and parking free.
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