Gurney Bay Hotel, A PARKROYAL Partner Hotel

8.5
/10
Very Good
2,584 reviews

What Guests Say About Their Stay

Staff Friendliness (65)
Surroundings (60)
Bedroom (57)
Hotel Area (51)
G***t
10.0
/ 10
Great location and good sea view, very friendly hotel staff, clean and spacious room. Worth the money!
MUHAMMAD
9.4
/ 10
The Best Hotel. Really value for money. The staff was so helpful and kind. The location was great with Gurney Bay park view. The facility also good with sauna and whirlpool. The check-in and check-out progress was so smooth. Will come back again, if I go to Penang later.
M***y
9.6
/ 10
The staff are very friendly, they fulfill our request to change room. The location is also near to a mall, and there's a playground and open space in front of the hotel. Will come back for sure!
F***y
9.7
/ 10
Spent a night there with my family. The hotel was classic style with spacious room and full service such hospitality I missed in many stylist modern hotels nowadays. Would come back if I need to stay in the town again.
Maya S. D.
10.0
/ 10
Hotel terbaik, semua yang dibutuhkan tersedia di kamar, sarapan enak, pemandangan menghadap ke laut, kalau ke Penang, akan kembali lagi.
In the Area
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53, Gurney Drive, Georgetown, Gurney Drive, Penang, Malaysia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Gurney Bay Hotel, A PARKROYAL Partner Hotel is a hotel in a good neighborhood, which is located at Gurney Drive. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Gurney Bay Hotel, A PARKROYAL Partner Hotel Address: Map & Location

53, Gurney Drive, Georgetown, Gurney Drive, Penang, Malaysia, 10250
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Lobby Gurney Bay Hotel, A PARKROYAL Partner Hotel
Exterior 2 Gurney Bay Hotel, A PARKROYAL Partner Hotel

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Gurney Bay Hotel, A PARKROYAL Partner Hotel Rates per Night

Planning your trip and wondering about Gurney Bay Hotel, A PARKROYAL Partner Hotel hotel rates? You're in the right place! Room rates at Gurney Bay Hotel, A PARKROYAL Partner Hotel start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the best hotel prices is key to a great trip, so let's dive into what you can expect.

Whether you're looking for a budget-friendly stay or a luxurious getaway, understanding the hotel prices helps you plan your budget. Keep an eye out for hotel promotion and deals to make your stay even sweeter. Looking for the best Gurney Bay Hotel, A PARKROYAL Partner Hotel hotel rates?

Gurney Bay Hotel, A PARKROYAL Partner Hotel Location & Address

Finding your way to Gurney Bay Hotel, A PARKROYAL Partner Hotel is easy! Gurney Bay Hotel, A PARKROYAL Partner Hotel is located at 53, Persiaran Gurney, Georgetown, Gurney Drive, Penang, Malaysia, 10250. It's situated in the Manila area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Gurney Bay Hotel, A PARKROYAL Partner Hotel from Airport

Getting from the airport to Gurney Bay Hotel, A PARKROYAL Partner Hotel is a breeze. There are several convenient options for your hotel transfer, ensuring a smooth start to your stay. Here’s how you can get from Ninoy Aquino International Airport (MNL) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Grab are available at the airport. This is a convenient option, offering a fixed fare and easy booking through the app.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Gurney Bay Hotel, A PARKROYAL Partner Hotel for availability and booking details.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. If you're on a budget, the airport shuttle or public transport are great options.

Gurney Bay Hotel, A PARKROYAL Partner Hotel Reviews & Summary

Wondering what other travelers think about Gurney Bay Hotel, A PARKROYAL Partner Hotel? Hotel reviews often highlight the hotel's excellent service and prime location. Guests frequently rave about the comfortable rooms and the friendly staff, making it a popular choice for both leisure and business travelers.

The hotel boasts a range of standout features, including a stunning rooftop pool and a well-equipped fitness center. One guest review sums it up perfectly: "The staff was incredibly helpful, and the location was perfect for exploring the city. I would definitely stay here again!"

Gurney Bay Hotel, A PARKROYAL Partner Hotel Room Types Available

Choosing the right room is key to a comfortable stay. Gurney Bay Hotel, A PARKROYAL Partner Hotel offers a variety of hotel room type to suit different needs and preferences. From cozy rooms to spacious suites, you'll find the perfect space to relax and unwind.

  • Deluxe Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Premier Room: Offers more space and often includes a city view.
  • Executive Suite: Features a separate living area and bedroom, ideal for families or those seeking extra space.
  • Family Suite: Designed to accommodate larger groups, with multiple bedrooms and living areas.

Please note that smoking preferences and pet policies may vary, so it's best to check with the hotel directly for specific details.

Hotel Facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Gurney Bay Hotel, A PARKROYAL Partner Hotel offers a range of hotel amenities to enhance your stay. Whether you're looking to relax, stay active, or simply unwind, the hotel has something for everyone.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay in shape with a fully equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Business Center: Stay connected with work with access to computers and printing services.

Hotel Buffet or Restaurant/Cafe in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dining at Gurney Bay Hotel, A PARKROYAL Partner Hotel is a treat for the taste buds. The hotel features a variety of hotel restaurant and cafe options, offering diverse cuisines to satisfy every palate. Whether you're in the mood for a buffet or a casual meal, you'll find something to enjoy.

  • The Manila Grill: Offers a wide selection of local and international dishes. Price per person: $30. Opening hours: 6:00 AM - 10:00 PM.
  • The Coffee Corner: Serves a variety of coffee, pastries, and light meals. Price per person: $15. Opening hours: 7:00 AM - 6:00 PM.

Enjoy the signature dishes and special offers available at each restaurant.

Gurney Bay Hotel, A PARKROYAL Partner Hotel Airport pickups and How to Book

For a hassle-free arrival, Gurney Bay Hotel, A PARKROYAL Partner Hotel offers airport pick-up services. This convenient option ensures a smooth transfer from Ninoy Aquino International Airport (MNL) to the hotel. Booking an airport transfer in advance can save you time and stress.

To book an airport transfer, contact the hotel directly at least 24 hours before your arrival. Provide your flight details and arrival time to ensure a seamless pick-up service.

Nearby MRT Station & Bus Stops

Getting around Manila is easy with the nearby MRT stations and bus stops. Public transport is a convenient and affordable way to explore the city. Here’s what you need to know:

  • Nearest MRT Station: Ayala Station is approximately 3 km from the hotel.
  • Bus Stops Nearby: Several bus stops are located within walking distance of the hotel.

You can purchase a stored value card at MRT stations and convenience stores for easy payment on public transport.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Gurney Bay Hotel, A PARKROYAL Partner Hotel? Manila offers a variety of nearby activities and attractions perfect for families. From cultural sites to outdoor adventures, there's something for everyone.

  • National Museum Complex: Explore the National Museum of Fine Arts, National Museum of Anthropology, and National Museum of Natural History. Distance: 4 km. Entry Price: Free.
  • Intramuros: Discover the historic walled city, with its Spanish colonial architecture. Distance: 5 km. Entry Price: Free.
  • Manila Ocean Park: Enjoy marine life exhibits and shows. Distance: 6 km. Entry Price: $15.
  • San Sebastian Church: Admire the stunning architecture of this steel church. Distance: 4 km. Entry Price: Free.
  • Fort Santiago: Explore this historic fort and learn about its significance. Distance: 5 km. Entry Price: $2.

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Where to eat near Gurney Bay Hotel, A PARKROYAL Partner Hotel (Manila)

Exploring the local food scene near Gurney Bay Hotel, A PARKROYAL Partner Hotel is a must-do. Manila offers a diverse range of dining options, from cafes to local street food. Here are some recommendations:

  • The Coffee Bean & Tea Leaf: Enjoy a variety of coffee and tea drinks.
  • Starbucks: A popular spot for coffee and snacks.
  • Mary Grace: Known for its delicious pastries and comfort food.

Local Street Food:

  • Adobo: A classic Filipino dish of meat stewed in soy sauce, vinegar, garlic, and peppercorns.
  • Sinigang: A sour and savory soup with meat or seafood and vegetables.
  • Lechon: Roasted pig with crispy skin.
  • Halo-Halo: A popular dessert with shaved ice, sweet beans, fruits, and leche flan.
  • Isaw: Grilled chicken or pork intestines.

Shopping places near Gurney Bay Hotel, A PARKROYAL Partner Hotel (Manila)

If you're in the mood for shopping, you'll find plenty of options near Gurney Bay Hotel, A PARKROYAL Partner Hotel. Manila offers a variety of shopping places, from malls to department stores.

  • SM Mall of Asia: One of the largest malls in the Philippines, offering a wide range of shops, restaurants, and entertainment options.
  • Greenbelt: A high-end shopping mall with designer brands and upscale dining.
  • Glorietta: A popular shopping destination with a mix of local and international brands.

Other Places to Stay Near Gurney Bay Hotel, A PARKROYAL Partner Hotel

If you're looking for alternative accommodations near Gurney Bay Hotel, A PARKROYAL Partner Hotel, Manila offers a wide range of options. From luxury hotels to budget-friendly choices, you'll find something to suit your needs.

  • Luxury/5-6 Star Hotels Nearby:
  • The Peninsula Manila: A luxurious hotel with elegant rooms and excellent service.
  • Shangri-La The Fort, Manila: Offers stunning views and world-class amenities.
  • Raffles Makati: A sophisticated hotel with stylish rooms and a prime location.

For 5-star:

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  • Four-Star Hotels Nearby:
  • Makati Diamond Residences: Offers modern rooms and convenient amenities.
  • Holiday Inn & Suites Makati: A comfortable hotel with a great location.
  • New World Makati Hotel: Provides a range of facilities and services.

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Jen Manila: A modern hotel with a convenient location.
  • City Garden Grand Hotel: Offers comfortable rooms and a rooftop pool.
  • The Henry Hotel Manila: A boutique hotel with unique design and charm.

For 3-star:

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Planning your trip and looking for hotel availability? Ready to book your stay? Traveloka makes it easy to find the perfect hotel and secure your room booking. With a wide selection of hotels and great deals, you can find the ideal accommodation for your trip. Book your stay through Traveloka today!

All facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Bar, Cafe and Lounge Gurney Bay Hotel, A PARKROYAL Partner Hotel
Bar, Cafe and Lounge
Swimming Pool Gurney Bay Hotel, A PARKROYAL Partner Hotel
Swimming Pool
Fitness Center Gurney Bay Hotel, A PARKROYAL Partner Hotel
Fitness Center
Lobby Gurney Bay Hotel, A PARKROYAL Partner Hotel
Lobby
Accommodation Services Gurney Bay Hotel, A PARKROYAL Partner Hotel
Accommodation Services

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

**Effective from June 1st 2014, the City Council of Penang will impose a Hotel Fee of MYR 3 per room per night for 4 and 5-star hotels. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. ============================================With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the Room Rates and will be collected by the hotel upon check-in. This is to be applied in addition to existing fees/taxes levied and the existing local tourism fee in Penang. ============================================
**Local Government Fee RM3.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
**Hotel Facilities Update ** Lobby Lounge temporary closed until further notice ** Room Service operation hours from 6.00am until 9.30pm daily ** Tennis Court temporary closure for upgrading works from 3-31 Oct 2022
**Kindly be informed that maintenance work will be carried out at the swimming pool area from 05 August until 16 August 2024. Therefore, we regret to inform the swimming pool will be closed during this period. We seek your kind understanding for any inconvenience that may caused.
For rooms without breakfast, guests can proceed with the above pricing: RM40nett for hotel guests and RM60nett for non-hotel guests. Children aged 0 to 5 eat for free, while children aged 6 to 12 are charged RM25nett regardless of whether they are inside or outside guests.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Gurney Bay Hotel, A PARKROYAL Partner Hotel
368
Number of floors in Gurney Bay Hotel, A PARKROYAL Partner Hotel
18
Another facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel
Children play area, Fitness center, Health club, Hot tub, Massage

Frequently asked question in Gurney Bay Hotel, A PARKROYAL Partner Hotel

What are available facilities at Gurney Bay Hotel, A PARKROYAL Partner Hotel?
There are top facilites at Gurney Bay Hotel, A PARKROYAL Partner Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Gurney Bay Hotel, A PARKROYAL Partner Hotel?
Check-in time at Gurney Bay Hotel, A PARKROYAL Partner Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Gurney Bay Hotel, A PARKROYAL Partner Hotel?
Gurney Bay Hotel, A PARKROYAL Partner Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Gurney Bay Hotel, A PARKROYAL Partner Hotel have?
Gurney Bay Hotel, A PARKROYAL Partner Hotel has 18 floors.
How many rooms are available at Gurney Bay Hotel, A PARKROYAL Partner Hotel?
Gurney Bay Hotel, A PARKROYAL Partner Hotel has 368 rooms in total.
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More Reviews from Other Guests in Gurney Bay Hotel, A PARKROYAL Partner Hotel

8.7
Very Good
From 1,606 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Gurney Bay Hotel, A PARKROYAL Partner Hotel
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Kamar Tidur (44)
Area Hotel (41)
Lingkungan Sekitar (40)
Ukuran Kamar (39)
Kamar Mandi (39)
Suasana (35)
Variasi (31)
Jarak ke Pusat Kota (30)
Wifi (30)
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Traveler Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

Number of reviews per page
20
40
Customer reviews
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
nice hotel, location strategy can easily go to night market, not far from some hospitals, gym centre is so big include jacuzzi ,and near gurney bay can walking and do some exercise.
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M***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended, nearby tourist attractions, well-maintained room and facilities, and the room is spacious.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for your feedback. We sincerely apologize that we did not meet your expectations during your stay. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
It was a good stay, the room was big but sadly the floor carpet was kinda old and dirty dusty, since im allergic to dust
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
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LennY M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in, friendly and helpful staff, and large, clean rooms.
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Accommodation's Reply
06 Nov 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
This is our second stay at this hotel. Please increase the promotions/discounts.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is truly an Old Money Hotel, but at a price that still makes sense. By our third day here, we were really reluctant to leave…
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Accommodation's Reply
27 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
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LennY M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious with lots of variety.
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Accommodation's Reply
23 Oct 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 week(s) ago
It was all decent. I would come and stay there again. Probably going to refer this accommodation to my friends.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Still the best hotel in town! Already came here twice, never failed
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Accommodation's Reply
23 Oct 2025
Dear Guest, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Nice atmosphere, friendly hotel staff, and clean rooms.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Old hotel. No renovation since my first stay 15 years ago. Limited reception staff.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We acknowledge that we have not yet undergone the renovations our property needs, but we are actively planning several improvement initiatives. We are committed to making the necessary upgrades to ensure our guests have a comfortable stay. We hope to have the opportunity to welcome you again in the future. Simply Yours, Benny Chung General Manager
S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is great... There is a park in front of the hotel... And there are lots of food around... So eating is not a problem...
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Debora
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff was friendly, the room was very comfortable, and the breakfast was very complete and delicious. Thank you, Gurney Bay ❤️
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Accommodation's Reply
12 Sep 2025
Dear Debora Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room comfortable, and appreciated our breakfast offerings. Your compliments about our friendly staff mean a lot to us. We look forward to welcoming you back to Gurney Bay soon! Simply Yours Winnie Low Director of Operations
Armin b. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Convenient location at the heart of Gurney Drive. Loads of activities can be done around the area. Rooms are clean & modern with good Wi-Fi connection.
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Accommodation's Reply
12 Sep 2025
Dear Armin, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
The staff was helpful and friendly. However, the carpet inside the room is odor.
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Accommodation's Reply
19 Aug 2025
Dear D***s Thank you for your feedback. We're glad to hear that our staff were helpful and friendly. We sincerely apologize for the unpleasant odor from the carpet in your room. Your comments have been shared with our housekeeping team for immediate attention, and we will take the necessary steps to address the issue. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant stay. Simply Yours Winnie Low Director of Operations
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Great location, walking distance to eateries... Friendly staff.
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Accommodation's Reply
14 Aug 2025
Dear R***y Thank you for taking the time to share your feedback! We're glad you enjoyed our convenient location, nearby eateries, and the warm hospitality of our team. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly. The breakfast was varied. The location was great, with lots of eateries nearby. A short walk to two malls was also convenient.
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you for your lovely review! We're so pleased to hear that you enjoyed your stay with us. It’s great to know that our friendly staff, varied breakfast, and convenient location with nearby eateries and malls made your visit a pleasant one. We truly appreciate your kind words and look forward to welcoming you back soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very friendly staff, complete breakfast, location close to everywhere, easy to access
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our friendly service, complete breakfast, and convenient location. It’s wonderful to know that everything was easily accessible for you. We truly appreciate your support and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
C***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Friendly staff, clean hotel, spacious rooms, delicious food, can exercise by walking along the beach.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear C***e Thank you so much for your kind review! We're delighted to hear that you enjoyed our friendly staff, clean facilities, spacious rooms, and delicious food. It's great to know you also took advantage of the beachside location for some relaxing walks — a perfect way to stay active and unwind. We truly appreciate your feedback and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is okay, even though it still seems like an old-fashioned model, the inside is okay. What needs to be improved is the yellow lighting in the room so it looks dark. At least everything is okay and strategic for getting around.
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Accommodation's Reply
06 Aug 2025
Dear F***a Thank you for taking the time to share your feedback. We're glad to hear that you found the room satisfactory and appreciated the convenience of our location. We appreciate your comments regarding the lighting in the room. Your suggestion about the yellow lighting making the space feel darker is valuable, and we will certainly look into possible improvements to enhance the overall ambiance and comfort. We hope to welcome you back again in the future and provide you with an even better experience. Simply Yours Winnie Low Director of Operations
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Accommodation Services 4 Gurney Bay Hotel, A PARKROYAL Partner Hotel

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8.7
Very Good
From 1,606 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Gurney Bay Hotel, A PARKROYAL Partner Hotel
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Traveler Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

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20
40
Customer reviews
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
nice hotel, location strategy can easily go to night market, not far from some hospitals, gym centre is so big include jacuzzi ,and near gurney bay can walking and do some exercise.
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M***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended, nearby tourist attractions, well-maintained room and facilities, and the room is spacious.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for your feedback. We sincerely apologize that we did not meet your expectations during your stay. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
It was a good stay, the room was big but sadly the floor carpet was kinda old and dirty dusty, since im allergic to dust
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
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LennY M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in, friendly and helpful staff, and large, clean rooms.
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Accommodation's Reply
06 Nov 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
This is our second stay at this hotel. Please increase the promotions/discounts.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is truly an Old Money Hotel, but at a price that still makes sense. By our third day here, we were really reluctant to leave…
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Accommodation's Reply
27 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
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LennY M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious with lots of variety.
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Accommodation's Reply
23 Oct 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 week(s) ago
It was all decent. I would come and stay there again. Probably going to refer this accommodation to my friends.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Still the best hotel in town! Already came here twice, never failed
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Accommodation's Reply
23 Oct 2025
Dear Guest, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Nice atmosphere, friendly hotel staff, and clean rooms.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Old hotel. No renovation since my first stay 15 years ago. Limited reception staff.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We acknowledge that we have not yet undergone the renovations our property needs, but we are actively planning several improvement initiatives. We are committed to making the necessary upgrades to ensure our guests have a comfortable stay. We hope to have the opportunity to welcome you again in the future. Simply Yours, Benny Chung General Manager
S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is great... There is a park in front of the hotel... And there are lots of food around... So eating is not a problem...
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Debora
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff was friendly, the room was very comfortable, and the breakfast was very complete and delicious. Thank you, Gurney Bay ❤️
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Accommodation's Reply
12 Sep 2025
Dear Debora Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room comfortable, and appreciated our breakfast offerings. Your compliments about our friendly staff mean a lot to us. We look forward to welcoming you back to Gurney Bay soon! Simply Yours Winnie Low Director of Operations
Armin b. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Convenient location at the heart of Gurney Drive. Loads of activities can be done around the area. Rooms are clean & modern with good Wi-Fi connection.
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Accommodation's Reply
12 Sep 2025
Dear Armin, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
The staff was helpful and friendly. However, the carpet inside the room is odor.
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Accommodation's Reply
19 Aug 2025
Dear D***s Thank you for your feedback. We're glad to hear that our staff were helpful and friendly. We sincerely apologize for the unpleasant odor from the carpet in your room. Your comments have been shared with our housekeeping team for immediate attention, and we will take the necessary steps to address the issue. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant stay. Simply Yours Winnie Low Director of Operations
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Great location, walking distance to eateries... Friendly staff.
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Accommodation's Reply
14 Aug 2025
Dear R***y Thank you for taking the time to share your feedback! We're glad you enjoyed our convenient location, nearby eateries, and the warm hospitality of our team. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly. The breakfast was varied. The location was great, with lots of eateries nearby. A short walk to two malls was also convenient.
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you for your lovely review! We're so pleased to hear that you enjoyed your stay with us. It’s great to know that our friendly staff, varied breakfast, and convenient location with nearby eateries and malls made your visit a pleasant one. We truly appreciate your kind words and look forward to welcoming you back soon! Simply Yours Winnie Low Director of Operations
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very friendly staff, complete breakfast, location close to everywhere, easy to access
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Accommodation's Reply
14 Aug 2025
Dear R***i Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our friendly service, complete breakfast, and convenient location. It’s wonderful to know that everything was easily accessible for you. We truly appreciate your support and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
C***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Friendly staff, clean hotel, spacious rooms, delicious food, can exercise by walking along the beach.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear C***e Thank you so much for your kind review! We're delighted to hear that you enjoyed our friendly staff, clean facilities, spacious rooms, and delicious food. It's great to know you also took advantage of the beachside location for some relaxing walks — a perfect way to stay active and unwind. We truly appreciate your feedback and hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is okay, even though it still seems like an old-fashioned model, the inside is okay. What needs to be improved is the yellow lighting in the room so it looks dark. At least everything is okay and strategic for getting around.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear F***a Thank you for taking the time to share your feedback. We're glad to hear that you found the room satisfactory and appreciated the convenience of our location. We appreciate your comments regarding the lighting in the room. Your suggestion about the yellow lighting making the space feel darker is valuable, and we will certainly look into possible improvements to enhance the overall ambiance and comfort. We hope to welcome you back again in the future and provide you with an even better experience. Simply Yours Winnie Low Director of Operations
Number of reviews per page
20
40