Jawi Peranakan Mansion

Safe in room didn't work at first but got it settled later after staff passed us two sets of keys to reset (poor service). Not much of a welcome. An old-style accommodation, cosy but frills-less. Pool is really small.

If you want to experience the living place of peranakans, this is the right choice of your stay in Penang. The hotel is located also within walking distances to attractions and walking stalls.

古色古香的民宿佈置及庭院讓人感受老宅的精緻及風華，服務人員的細心熱情接待，值得再次回訪。

租住的别墅排屋保留着當年華人生活的點滴，非常有特色。晚上還可在自己的小庭園看星空，滿浪漫的！ 唯獨房子隔音欠佳，早上佷早就會傳來屋外的車子行駛過的聲音，交通亦頗繁忙，要睡晚點不太容易吧

很有特式的酒店，職員態度有善，由於酒店的規模比較小，故設備還算可以，Wi-Fi 速度比較慢～ 地點也方便，離光大、新街廣場約需步行15分鐘左右！但要注意的是，酒店外圍比較清靜，平日街上的人流並不多，入夜後就更清靜，故不建議太晚回酒店。

服务很周到。

100多年前波斯商人所遺留下來的別墅，復古伊斯蘭風格，融合中國風，重新整修很有特色的民宿！距離老街很近交通方便，附近很多小吃，房間乾淨，早餐西式+馬來當地風味，服務親切。

actually it's like guest, but the room is so unique,the stuff a very kind, we all enjoy this, but the wifi is not good, and the power some times don't work

酒店本身挺漂亮，但是卫生做的一般，抱枕一股汗臭味，房间清洁得也不够干净，老是有一股味道

檳城的喬治城列入了聯合國的世界文化遺產，城內的戰前建築物全部都保留，不得拆卸。造就了大量這類從老建築改成的精品酒店。爪夷峇峇孃惹宅是其中一所。同一老闆名下有四間這類酒店，分佈在喬治城多處地方，也值得一試。 爪夷峇峇孃惹宅以南洋土生華僑做主題，定位十分清晰，室內設計的確有時光倒流的味道。老闆對設計的堅持，可以體現到小節之中。 酒店房間沒有電話，也沒有時鐘，就是因為這兩樣設施跟孃惹宅的老建築不配合，寧願沒有，也不想添置現代設施而破壞視覺效果。 酒店員工十分友善，我第一天在泳池游早泳，員工問我有甚麼需要，我說要喝杯暖水，未幾員工就放一杯暖水在池邊。到了第三天早上同樣游早泳，有另一員工沒有問我，就放杯冰水在池邊給我。我因為不習慣早上喝冰水，沒有喝。再游多一兩個圈，就見原先第一天招呼我的那位員工替我換了杯暖水。這些小節就見出酒店的待客之道。 房間很大，空間寬敞，設計雅致。值得一提的是床褥，很舒適，軟硬適中，一夜入眠，睡得香甜。 原以為南洋地方會有蚊蟲，結果出乎意料的「平靜」。可能跟身處市區有關吧。 酒店所在十分鐘腳程之內有食肆，其實旁邊已有一間西餐廳，對面馬路也有咖啡店。 早餐最好吃的是地道的南洋炒貴刁，辣得要死，但口感彈牙，吃過都回味無窮。 唯一缺點，泳池晚上九時半就不許使用（因為會吵到住客），而且泳池只有二十呎的長度，算是十分小型的泳池。且，不設救生員。但池水不深，準不會遇溺，帶小孩去游泳也不用太擔心。

Excellent experience.

非常棒的住宿体验！！！在槟城三天两晚都住的这家，非常有特色，娘惹风格的，家具有些看得出都是老古董了。离光大大概十分多种步行距离，离汕头街很近，吃东西非常方便。服务非常好！！！酒店的工作人员都非常客气礼貌，且有服务意识，有一位会说中文的员工，沟通也基本没有障碍，房间非常大，两张king size的大床，一家三口睡很舒服，浴室非常大，且配有浴缸。最让我惊喜的是，在我退房后提出可不可以借酒店泳池的卫生间洗澡，酒店的工作人员非常热情的给我们一家准备浴巾，还问我是否需要肥皂。爸爸洗澡的时候不小心打碎了酒店沐浴乳的瓶子，我询问酒店赔偿，给到的答复是非常感谢我告知酒店，没有收取我任何费用。我都不记得我那天说了多少次谢谢。早餐简单但是精致！非常出乎我的意料，人少，感觉就像一个家庭在吃早饭，还提供印度飞饼，非常好吃！！！等我下次再来槟城，我一定还会选择这家！！！

酒店的服務好好，員工親切友善。我住的是家庭房(有閣樓)，房間寬敞又舒適。

酒店由舊宅改建，建築、房間裝修、設計和擺設都有特式和品味；但同時翻新後很乾淨 - 我是很注重清潔衛生的人都覺得很好。 前枱員工非常友善和幫手，有人情味。 酒店雖比其他酒店跟市中心距離遠，但也是十分鍾內就走到很多旺區，因為檳城很小。 我強力推薦這家酒店！

服务很好，环境优雅，感觉物有所值。早餐稍嫌简单。

酒店干净整洁、装修风格独特，设备齐全

While the mansion's architecture and design are truly beautiful, the actual stay experience fell short of expectations. The ground-floor room is particularly noisy, with street-level sounds like traffic and conversations being a constant disturbance. Adding to this, the proximity of the windows to the street meant that opening them for fresh air was not an option, as passersby were literally right outside. The staff were functional but not particularly warm or welcoming. Given these issues, I cannot recommend this hotel, especially for those seeking a peaceful retreat in Penang.

We booked 2 rooms for 3 nights as 2 couples for holiday trip. We expected a cultural peranakan experience in a mansion. But the moment we stepped into the premise, we realised we made the mistake booking this hotel. The receptionist, Mr Muiz checking us in was cold, unwelcoming and unhelpful. When I asked what was some of the interesting places to visit around there, he responded that "everything is interesting in Penang." Mr Muiz whom we later was surprised to learn he was in fact the hotel manager, When we checked into the room, it was rather dark and bare; no wardrobe, no hangers. You have to be on all four to use the hotel safe as it was placed at the very bottom of a small cupboard. No telephone, no kettle nor basic coffee/tea facility in the room, no compendium to explain what guest services were available in the hotel. In fact, we only learned from the night staff that the drinks in the refrigerator were complimentary which the hotel manager did not bother to tell us. The TV was not working when we checked in. When we told the manager that the cable channels were also not working and when it could we expect that to be fixed, he told us that he had already informed the cable company who would come within 24 hours to fix it. The next day I checked with him, he responded "you know this is Malaysia and you won't know when". It was only on the last day, we were told by one of the staff it was finally fixed. Would not recommend this hotel to my friends.

Very pleasant. Staff were courteous and helpful.

Nice staff comfortable spacious room. Clean