Swing & Pillows @ Grand Inn George Town Penang

SOPs for Guests who wish to check in during the pandemic : 1. NO QUARANTINE , NO ISOLATION , NO WAITING for COVID -19 TEST RESULTS. 2. No visitors are allowed to visit room guest unless relevant documents are presented. 3. If you are here for WORK, we strictly request the 2 documents below : " Preferred issue date : AFTER 05/07/2021 " . a) Letter(s) issued by government authorities ( e.g., MITI , MOT , MCMC etc. ) b) Company letter 4. If you are here for DOCTOR'S VISIT , we strictly request the 2 documents below : a) Interstate travel letter issued by the police ( with relevant travel dates ) b) Hospital appointment letter or card ( with relevant appointment dates ) 5. If you are here for PERSONAL REASONS, we strictly request the 1 document below : Interstate travel letter issued by the police and the reasons stated in the document SHOULD INCLUDE : a ) your check-in and check-out date b) Reason of travelling c) Name of our hotel You may be barred from check-in and will requested to cancel your booking online if you failed to provide these approval letters. Kindly whatsapp your documents to our mobile line at 011-1623 8927 in order for verification as soon as your booking is complete. This will facilitate speedier check-ins and reduce waiting time. Thank you for your cooperation. **
REMINDERS : 1. We URGE you to BE HONEST when we ask about your COVID-19 status. 2. An additional RM 1000 will be charged for sanitization and our employee's medical health check-ups if we discover that you are DISHONEST about your COVID-19 status or exposure to COVID-19.
RM3.00 nett heritage fee per room per night will be collected at the hotel for all the bookings.

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).