TUI BLUE The Haven Ipoh

Hotels
8.7
/10
Very Good
267 reviews

What Guests Say About Their Stay

GLADYS M.
10.0
/ 10
From the moment we drove up to the property, we were greeted warmly by the personnel and throughout our stay, the same warm hospitality was consistently delivered by everyone! from Mr T (the security man who welcomed us at the entrance), to Nash (front reception who checked us in) right upto Mokles (who took care of our luggage, etc). Have to admit, having everyone greet and smile all the time was a great experience; something you don'y quite get anymore in Malaysian hotels. we were pleasantly surprised at the level of attention we were getting from everyone working at the Haven (even from those tending the lush greenery and gardens). Service was definitely 5 Stars and 'above and beyond' the usual which made our stay-memorable! facilities, ambiance, cleanliness, breakfast, amenities-all superb as well! We would definitely head here again in future for a relaxing, tranquil and stress-free holiday! Glad to see an establishment that takes care of its employees which is translated to a well managed and maintained world-class facility. Everyone I spoke too had great things to say about their employer. Only note for improvement-maybe more signage for parking or where to park based on where the rooms are.
raden a.
9.7
/ 10
gorgeous and mesmerizing view! the pool is huge, with jacuzzi as well..the suite is well equipped with coway and basic necessities. will definitely come again!
MOHD H. H. H.
9.7
/ 10
This is the best place at IPOH for any couple and family to stay. Nice place to release the stress, nice people, nice room and the facility is 5 Start!!
Hoo C. Y.
9.4
/ 10
Nice view, nice environment and friendly staff.
Sondang J. S.
9.1
/ 10
Good for sweet escape, beautiful scenery.
In the Area
See Map
Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences, , Ipoh, Kinta, Perak, Malaysia, 31150

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at TUI BLUE The Haven Ipoh is a good choice when you are visiting Tambun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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TUI BLUE The Haven Ipoh Address: Map & Location

Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences, , Ipoh, Kinta, Perak, Malaysia, 31150
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Lobby TUI BLUE The Haven Ipoh
Lobby 2 TUI BLUE The Haven Ipoh

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TUI BLUE The Haven Ipoh Rates per Night

Planning your getaway and wondering about TUI BLUE The Haven Ipoh hotel rates? You're in the right place! Room rates at TUI BLUE The Haven Ipoh start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best TUI BLUE The Haven Ipoh hotel rates? Keep reading to discover how to snag the best deals and plan your perfect stay.

TUI BLUE The Haven Ipoh Location & Address

TUI BLUE The Haven Ipoh is located at Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences, , Ipoh, Kinta, Perak, Malaysia, 31150. It's situated in the Ipoh, Perak, Malaysia, known for its stunning natural beauty and rich cultural heritage. The hotel is approximately 5 km from the city center.

How to go to TUI BLUE The Haven Ipoh from Airport

Getting from the airport to TUI BLUE The Haven Ipoh is a breeze! Here's a breakdown of your transfer options, ensuring a smooth start to your vacation. Consider these options for your transfer from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at Sultan Azlan Shah Airport (IPH). This is the most direct option, taking you straight to the hotel.
  • Ride Hailing (convenient): Ride-hailing services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (if available): Some hotels offer airport shuttle services. Check with TUI BLUE The Haven Ipoh directly to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service or taxi in advance to avoid any potential wait times. Always confirm the fare before starting your journey.

TUI BLUE The Haven Ipoh Reviews & Summary

Want to know what makes TUI BLUE The Haven Ipoh a top choice? Hotel reviews often highlight the exceptional service, comfortable accommodations, and stunning views. Guests consistently rave about the hotel's commitment to providing a memorable experience.

A standout feature is the infinity pool overlooking the limestone hills, offering a tranquil escape. One guest review sums it up perfectly: "Absolutely loved our stay! The staff was incredibly friendly, and the views were breathtaking. Highly recommend!"

TUI BLUE The Haven Ipoh Room Types Available

Choosing the perfect room is key to a great stay. TUI BLUE The Haven Ipoh offers a variety of hotel room type categories to suit every traveler's needs. Here's a glimpse of the different hotel room types available:

  • Deluxe Room: Offers comfortable space with city or pool views.
  • Premier Room: Features more space and often includes a balcony.
  • Suite: Provides a separate living area and enhanced amenities.
  • Family Room: Designed to accommodate families with extra space and beds.

Please note: Smoking/non-smoking preferences are usually available. Check with the hotel for pet-friendly options and any associated charges or requirements.

Hotel Facilities in TUI BLUE The Haven Ipoh

TUI BLUE The Haven Ipoh boasts a range of hotel amenities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at the hotel facilities:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a well-equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Kids' Club: Keep the little ones entertained with fun activities.
  • Restaurant: Dine at the hotel's restaurant.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details and pricing.

Hotel Buffet or Restaurant/Cafe in TUI BLUE The Haven Ipoh

Food lovers, rejoice! TUI BLUE The Haven Ipoh offers a delightful culinary experience. Whether you're craving a buffet or a la carte dining, you're in for a treat. Here's a look at the hotel's dining options:

  • Cuisines Restaurant: Offers a variety of international and local dishes.
  • The Haven Cafe: Serves light meals, snacks, and beverages.

Prices per person and opening hours vary. Check with the hotel for the most up-to-date information. Don't miss the signature dishes!

TUI BLUE The Haven Ipoh Airport pickups and How to Book

Need a hassle-free transfer? TUI BLUE The Haven Ipoh may offer airport pick-up services. This can make your arrival and departure seamless. Here's what you need to know:

To book an airport transfer, contact the hotel directly. Advance notice is usually required, so be sure to arrange your transfer before your arrival. This ensures a smooth and stress-free journey to and from the hotel.

Nearby MRT Station & Bus Stops

Getting around Ipoh is easy with convenient public transport options. Here's a look at the nearby MRT stations and bus stops:

  • The nearest bus stops are located within a short walking distance from the hotel.

Public transport card/payment information can be obtained at the bus stops or from the bus drivers.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near TUI BLUE The Haven Ipoh? Ipoh offers a variety of attractions perfect for families. Here are some nearby places to visit:

  • Lost World of Tambun: A popular theme park with water park, amusement park, and hot springs. (Approximately 10 km, Entry Price: Around $30 USD)
  • Ipoh World at Han Chin Pet Soo: A museum showcasing the history of tin mining. (Approximately 6 km, Entry Price: Around $10 USD)
  • Kek Lok Tong Cave Temple and Zen Gardens: A beautiful cave temple with stunning gardens. (Approximately 8 km, Entry Price: Free)
  • Sam Poh Tong Cave Temple: Another impressive cave temple with intricate carvings. (Approximately 7 km, Entry Price: Free)
  • D.R. Seenivasagam Park: A large park with playgrounds and recreational facilities. (Approximately 4 km, Entry Price: Free)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near TUI BLUE The Haven Ipoh (Ipoh)

Explore the local flavors near TUI BLUE The Haven Ipoh! Ipoh is a food paradise, offering a wide array of delicious options. Here are some nearby dining and local food eateries:

  • Restoran Lou Wong Bean Sprout Chicken: Famous for its bean sprout chicken and hor fun.
  • Thean Chun Coffee Shop: A local favorite for its white coffee and egg custard.
  • Nasi Kandar Vanggey: Known for its flavorful nasi kandar dishes.

Local Street Food:

  • Ipoh White Coffee: A must-try local specialty.
  • Hainanese Chicken Rice: A classic dish with tender chicken and fragrant rice.
  • Laksa: A spicy noodle soup with rich flavors.
  • Kaya Toast: A simple yet delicious breakfast staple.
  • Chee Cheong Fun: Steamed rice noodle rolls with various toppings.

Shopping places near TUI BLUE The Haven Ipoh (Ipoh)

Need some retail therapy? Here are some shopping places near TUI BLUE The Haven Ipoh:

  • Ipoh Parade: A popular shopping mall with a variety of stores.
  • AEON Ipoh Station 18: A large shopping mall with a wide selection of shops and restaurants.
  • Kinta City Shopping Centre: Another option for shopping and dining.

Other Places to Stay Near TUI BLUE The Haven Ipoh

Looking for alternative accommodations? Here are some other places to stay near TUI BLUE The Haven Ipoh:

Luxury/5–6 Star Hotels Nearby:

  • The Banjaran Hotsprings Retreat
  • Impiana Hotel Ipoh
  • Casuarina @ Meru Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • WEIL Hotel
  • Cititel Express Ipoh
  • Hotel Seri Malaysia Ipoh

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Kinta Riverfront Hotel & Suites
  • MH Hotel Ipoh
  • French Hotel

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at TUI BLUE The Haven Ipoh? Check hotel availability and make your reservations easily through Traveloka. Enjoy a seamless booking experience and secure the best deals for your trip. Book your room today and get ready for an unforgettable getaway!

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All facilities in TUI BLUE The Haven Ipoh

Bar, Cafe and Lounge TUI BLUE The Haven Ipoh
Bar, Cafe and Lounge
Swimming Pool TUI BLUE The Haven Ipoh
Swimming Pool
Fitness Center TUI BLUE The Haven Ipoh
Fitness Center
Functional Hall TUI BLUE The Haven Ipoh
Functional Hall
Lobby TUI BLUE The Haven Ipoh
Lobby

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Sports and Recreations

  • Badminton
  • Cycling
  • Fitness center
  • Squash
  • Table tennis
  • Tennis

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor heated pool
  • Outdoor pool
  • Steam room

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Transportation

  • Area shuttle with surcharge
  • Limited parking

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in TUI BLUE The Haven Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Hotel Jacuzzi Pool closed temporarily from 7-5-2025 to 30-5-2025.

General Check-in Instructions

Dear Guest, In our continuous efforts to improve our services and maintain the resort, we will be carrying out lobby renovation works from 31st July 2024 to 31st August 2024, between 8:00 AM and 5:00 PM daily. During this period, you may experience occasional noise disturbances. We appreciate your understanding and cooperation during these improvements. If you require any assistance, please contact the reception at extension 1. Thank you.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at TUI BLUE The Haven Ipoh
150
Number of floors in TUI BLUE The Haven Ipoh
23
Another facilities in TUI BLUE The Haven Ipoh
Early check-in, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in TUI BLUE The Haven Ipoh

What are available facilities at TUI BLUE The Haven Ipoh?
There are top facilites at TUI BLUE The Haven Ipoh such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at TUI BLUE The Haven Ipoh?
Check-in time at TUI BLUE The Haven Ipoh is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does TUI BLUE The Haven Ipoh provide breakfast?
Yes, TUI BLUE The Haven Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of TUI BLUE The Haven Ipoh?
TUI BLUE The Haven Ipoh is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does TUI BLUE The Haven Ipoh have?
TUI BLUE The Haven Ipoh has 23 floors.
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More Reviews from Other Guests in TUI BLUE The Haven Ipoh

8.7
Very Good
From 267 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.2

Location

8.7

Service and Facilites

8.8

People often mention about TUI BLUE The Haven Ipoh
All
Ambiance (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
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Format
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Traveler Reviews TUI BLUE The Haven Ipoh

Number of reviews per page
20
40
Customer reviews
S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
good place for anniversary and honeymoon
Find this review helpful?
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Pleasant place for staycation.
Find this review helpful?
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 73 week(s) ago
The photos of the"resort"looks very good. However, I feel a more accurate description of the place is"short term serviced apartment". There are 3 blocks in this facility and 2 of the blocks are occupied by locals. Block B is the"resort". Also the lobby is very basic and toilets in the check-in lobby and sports hall have a musky odour. So don't expect a resort experience as most would understand and expect by that description. Also our room had a faulty phone line and a safe box that required a reset twice to be useable.
Read More
Find this review helpful?
Daashina B.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 79 week(s) ago
Overall the stay was okay. Just a small comment, the plugs point in the room was not working.
Find this review helpful?
Sarah
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Really Happy when I was stay in this hotel. Good ambience, facilities, service 👏🏻😄.
1 people find it helpful
Eric N.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 91 week(s) ago
Food-deteriorating. Cleaniness house-dusty bed; Old furniure with very bad condition. Pool-children pool badly maintained; Children pool slide water pump not functioninb for years. Garden housekeeping-still OK.
Find this review helpful?
Nur arfahbintiMansor
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
Good experience with comfortable suite.
Find this review helpful?
Accommodation's Reply
01 Feb 2024
Thank you for your feedback of your recent stay, which is valuable for us to improve our operation and service standards. We hope to welcome you again.
Eric N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
Please repair the kids slide, pools slide cement coroded and grow with greenish fungus, water pump not functioning.
Find this review helpful?
ina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
The atmosphere is very calm, suitable for resting, the staff are friendly, there are lots of children's play facilities.
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Find this review helpful?
Muhammad K. I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 160 week(s) ago
The place is so relaxing and enjoyable.
Find this review helpful?
Mior A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
Thanks receptionist En Danial for his extra effort to come to me who was queuing to check-in which was completed in split seconds to me. Please continue your good job bro!
Find this review helpful?
Rhahimi D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Okay. Normal vacation. Friendly room service. Comfortable area. Excellent privacy. Nice swimming pool.
1 people find it helpful
Mohd A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 165 week(s) ago
Great stay and attentive staff. Beautiful surroundings. What else could you ask for?
Find this review helpful?
Kicne L. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
The best in every way. Only breakfast lacks choice
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How S. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 166 week(s) ago
My family had a pleasant stay at 2 units of 2 + 1 bedroom where 1 of the room was upgraded to corner larger unit with nice view of the limestone & pool. The staff service were excellent especially the Indian guy at the guard & at the breakfast place. Very relaxing walk around the lake & lovely view.
Find this review helpful?
Ainon M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 173 week(s) ago
Exactly like the pictures! Nice ambience and very friendly staff. Had a very nice stay there with family 🥰. Only one thing to comment-to improve on the taste of sambal for nasi lemak.
1 people find it helpful
Raht
icon-origin-TRAVELOKA
4.5
/10
Reviewed 174 week(s) ago
Not recommended at all- so expensive not even good location not good suits if you book you will be distributed by the staff all the time seems like you didn't pay staff and thier reservations management is 100 % unprofessional uneducated they even don't know how to talk and how to give the booking details to the customers. I pay for the 6 nights and they told me to check out on 18th July and my booking was till 19 July. 3 times they called me and told me 3 different timing even I was confused and angry and I check out cause gus was calling me sir you have to check out on 18 July I said it ' s 19 and he said no 18 when I packed my stuff than they call me that sorry your check-out is 19 July and after 30min he called me again and telling not 19 you will need to check out on 18. I was what the fuck it is resort or b*lls**t. All of you please be aware such awkward places or they will ruin your vacations.
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2 people find it helpful
Nur D.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 177 week(s) ago
As mentioned in traveloka page horizon view have bath tub but why my room does not have bathtub.
1 people find it helpful
Daniel O. J. G.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 182 week(s) ago
In essence, the Haven is a serviced apartment-although it was not immediately clear from the website. The staff are friendly and helpful. The location is fairly well looked after-with facilities you would expect at an apartment complex. However to term the Haven as a resort is somewhat misleading. Unfortunately, I do not think it lives up to the expectations and the associated price tag. Firstly the 2 bedroom apartment unit I checked into was not thoroughly cleaned. There were footstep marks on the room/bathroom floors. The rubber seals to the bathroom doors were discoloured as well. Secondly, the breakfast options on offer were very underwhelming. There were limited options-and worst of all the food was left exposed to the flies. I did not return for breakfast on the second day. For people looking to be close to the town centre of Ipoh-you need to be aware of the distance between the Haven and the town centre. All things considered-unfortunately I will not be booking any further stays at the Haven in the future.
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MOHD NAJIB BIN MOHD YUNUS
icon-origin-TRAVELOKA
10.0
/10
Reviewed 184 week(s) ago
Best Experience. Swimming Pool Clean. Food OK Yummy
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 TUI BLUE The Haven Ipoh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 267 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.2

Location

8.7

Service and Facilites

8.8

People often mention about TUI BLUE The Haven Ipoh
All
Ambiance (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews TUI BLUE The Haven Ipoh

Number of reviews per page
20
40
Customer reviews
S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
good place for anniversary and honeymoon
Find this review helpful?
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Pleasant place for staycation.
Find this review helpful?
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 73 week(s) ago
The photos of the"resort"looks very good. However, I feel a more accurate description of the place is"short term serviced apartment". There are 3 blocks in this facility and 2 of the blocks are occupied by locals. Block B is the"resort". Also the lobby is very basic and toilets in the check-in lobby and sports hall have a musky odour. So don't expect a resort experience as most would understand and expect by that description. Also our room had a faulty phone line and a safe box that required a reset twice to be useable.
Read More
Find this review helpful?
Daashina B.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 79 week(s) ago
Overall the stay was okay. Just a small comment, the plugs point in the room was not working.
Find this review helpful?
Sarah
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Really Happy when I was stay in this hotel. Good ambience, facilities, service 👏🏻😄.
1 people find it helpful
Eric N.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 91 week(s) ago
Food-deteriorating. Cleaniness house-dusty bed; Old furniure with very bad condition. Pool-children pool badly maintained; Children pool slide water pump not functioninb for years. Garden housekeeping-still OK.
Find this review helpful?
Nur arfahbintiMansor
icon-origin-TRAVELOKA
8.5
/10
Reviewed 98 week(s) ago
Good experience with comfortable suite.
Find this review helpful?
Accommodation's Reply
01 Feb 2024
Thank you for your feedback of your recent stay, which is valuable for us to improve our operation and service standards. We hope to welcome you again.
Eric N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
Please repair the kids slide, pools slide cement coroded and grow with greenish fungus, water pump not functioning.
Find this review helpful?
ina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
The atmosphere is very calm, suitable for resting, the staff are friendly, there are lots of children's play facilities.
Translated by Google Icon
See original
Find this review helpful?
Muhammad K. I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 160 week(s) ago
The place is so relaxing and enjoyable.
Find this review helpful?
Mior A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
Thanks receptionist En Danial for his extra effort to come to me who was queuing to check-in which was completed in split seconds to me. Please continue your good job bro!
Find this review helpful?
Rhahimi D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Okay. Normal vacation. Friendly room service. Comfortable area. Excellent privacy. Nice swimming pool.
1 people find it helpful
Mohd A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 165 week(s) ago
Great stay and attentive staff. Beautiful surroundings. What else could you ask for?
Find this review helpful?
Kicne L. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
The best in every way. Only breakfast lacks choice
Translated by Google Icon
See original
Find this review helpful?
How S. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 166 week(s) ago
My family had a pleasant stay at 2 units of 2 + 1 bedroom where 1 of the room was upgraded to corner larger unit with nice view of the limestone & pool. The staff service were excellent especially the Indian guy at the guard & at the breakfast place. Very relaxing walk around the lake & lovely view.
Find this review helpful?
Ainon M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 173 week(s) ago
Exactly like the pictures! Nice ambience and very friendly staff. Had a very nice stay there with family 🥰. Only one thing to comment-to improve on the taste of sambal for nasi lemak.
1 people find it helpful
Raht
icon-origin-TRAVELOKA
4.5
/10
Reviewed 174 week(s) ago
Not recommended at all- so expensive not even good location not good suits if you book you will be distributed by the staff all the time seems like you didn't pay staff and thier reservations management is 100 % unprofessional uneducated they even don't know how to talk and how to give the booking details to the customers. I pay for the 6 nights and they told me to check out on 18th July and my booking was till 19 July. 3 times they called me and told me 3 different timing even I was confused and angry and I check out cause gus was calling me sir you have to check out on 18 July I said it ' s 19 and he said no 18 when I packed my stuff than they call me that sorry your check-out is 19 July and after 30min he called me again and telling not 19 you will need to check out on 18. I was what the fuck it is resort or b*lls**t. All of you please be aware such awkward places or they will ruin your vacations.
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Nur D.
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7.0
/10
Reviewed 177 week(s) ago
As mentioned in traveloka page horizon view have bath tub but why my room does not have bathtub.
1 people find it helpful
Daniel O. J. G.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 182 week(s) ago
In essence, the Haven is a serviced apartment-although it was not immediately clear from the website. The staff are friendly and helpful. The location is fairly well looked after-with facilities you would expect at an apartment complex. However to term the Haven as a resort is somewhat misleading. Unfortunately, I do not think it lives up to the expectations and the associated price tag. Firstly the 2 bedroom apartment unit I checked into was not thoroughly cleaned. There were footstep marks on the room/bathroom floors. The rubber seals to the bathroom doors were discoloured as well. Secondly, the breakfast options on offer were very underwhelming. There were limited options-and worst of all the food was left exposed to the flies. I did not return for breakfast on the second day. For people looking to be close to the town centre of Ipoh-you need to be aware of the distance between the Haven and the town centre. All things considered-unfortunately I will not be booking any further stays at the Haven in the future.
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MOHD NAJIB BIN MOHD YUNUS
icon-origin-TRAVELOKA
10.0
/10
Reviewed 184 week(s) ago
Best Experience. Swimming Pool Clean. Food OK Yummy
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