大查普爾特佩克住宅飯店

Impecable

Apartment style room was clean and spacious ...

Clean room, convenient spot right by the center of the city, fair price, kind service. Great for foreigners, saw tourists from the USA, Japan, China, and France check-in here

La calefacción no funcionaba en la habitación, la reporté varias veces al front desk y su respuesta fue que no había forma de ayudarme. La temperatura durante toda mi estancia dentro de la habitación era de 12 a 15 grados y estuve muy incómodo…yo no tolero el frío y reservé esta estancia porque ofrecían específicamente “calefacción” en las amenidades. Muy decepcionado

Seria bueno que contaran con bebidas calientes en la mañana

Cleaning in facilities and room can be improved, particularly considering that CDMX is a construction zone. Staff was attentive. Amenities such as the laundry is a good plus for travelers with kids. Great location considering transport, restaurants and sightseeing. Coffee and pastries were not offered, nor the bottled of wine.

Excellent location, big rooms, great for long stays

It was a clean, convenient location. BUT we were woken up by loud noises at 4 am one day. The adjoining apartment occupants were having a party with loud music. The staff did not speak English and was hard to communicate. The VIP gift was not available. The attendant did not know what I was talking about.

El personal es amable, cerca de varios restaurantes y plazas.

Súper bien cariño

AC was not working properly and the customer service is just average

Todo muy bien los guardias súper amables, solo en la primer reservación no me dejaron la botella de vino pero en todo lo demás extraordinario

Las instituciones muy bien, pero la comunicación muy mala. Mi caja fuerte desde que llegué estaba cerrada y según iría manteniendo y nunca fue. Una plancha para ropa la pedí como 3 días para que me la dieran. Una botella de vino de cortesía nunca me la dieron. Dicen que te vana resolver pero no hacen nada

Excelente atención del personal

Nos encantó nuestra estadía. Limpieza, amplitud, comodidad, excelente servicio del staff. Que práctico fue tener un espacio tipo apartamento. Está localizado en un punto excelente para caminar hacia diversos restaurantes, el bosque de Chapultepec, etc nos sentimos seguros y cómodos. La cama y almohadas era perfectas. Dormimos delicioso cada noche. Nos encantará quedarnos aquí en un próximo viaje. Gracias x una estadía excelente!!

The location is excellent, close to everything. The staff is courteous. The room is clean, however it didn't appear they clean our room during our stay for 6 days/5 nighs.

Bonita habitación. Muy céntrico

Whoever is leaving reviews about this property, must be getting paid by the property. The service was poor at best. We asked for towels, and they outright said no. They told us to use the same ones until we leave. Our sheet were never changed, so I ask to have them changed, and they said no, but here are some sheet for you to do it yourself. The electricity went out several times. WHAT A DISASTER OF A HOTEL, IF YOUWANT TO CALL IT THAT!!!

Tenia todo lo necesario y muiy biuen servicio del personal

Property was nice and well maintained I loved the free laundry and the included coffee and snacks at front desk. The rooms were decent size although the layout was a bit strange did not like having to enter closet to enter restroom, also the air conditioner had limits. Overall the experience id say was an 8/10 would stay there again, I was really said when I did not receive the complimentary bottle of wine listed on the booking page.