漢宮凱賓斯基飯店

服務很周到，職員熱情。 價格合理，房間寬敞。

酒店人员很热心，为我写买药的单子

房間大，日本菜如味道。

Kempsinki Hotel is convenient for stay at the Capital City due to the location. It's not far away from the City Center, and also half an hour from the Airport. Meanwhile, the room provides air-control machine which makes the room cleaner and fresh. The buffet breakfast is fairly good, but less change. However, there's no cafe nor a big area for the people to meet or chat. The lobby looks small and old. Overall, the service should be improved!

직원들 친절했는데 확실히 오래된 건물 오래된 시설이 아쉬웠고 결정적으로 복도와 방에서 냄새가 많이 났어요(양고기 비린내인 듯). 냄새 빼곤 사실 괜찮았는데 냄새 때문에 다시는 안가고 싶어요.

Staff comoetency and excellent customer service. Bed was very comfortable!

On oasis of high level comfort and dining in central, busy Ulaanbatar

had a good time.

No major issues

Excellent service, and communication.We asked for transportation for our late flight into UB and were promptly serviced with a friendly driver from the hotel who was waiting for us. Very friendly and professional staff, always ready to assist and provide info on places. The spa is great with a wonderful masseuse and we used it twice, would have used it more if we had time, great price and service. Breakfast is also good and convenient, and the small coffee shop also has a breakfast option. Location wise, it's about 20-30 min walking to the center, museums, etc. Excellent service overall and would definitely stay again.

朝食が種類豊富で美味しかったです。早朝便での出発だったのでホテルタクシーを予約しましたが、ダブルブッキング＋手配時間間違いで若干待ちました。

Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows. Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing. Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely. Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.

Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.

Too hot and window handle broken so we couldnt leave it ajar.

A home away from home in Ulanbaatar. First, kudos to the wonderful staff. Everyone was so nice and helpful. I was welcomed warmly (and by name) often. The front desk set me up with a great driver and guide for a day outside the city at a very reasonable price. Service at breakfast was incredible. Even though it is a buffet, they still check on you frequently and bring you special juice blends and other treats. Food at the restaurants is very good overall. My room was large and comfortable. I had to do some work while I was there, and WiFi worked fast and well. Great bathroom. Loved the Japanese toilet. I probably should give five stars, but I didn't love the pillows. Also, the location, on the eastern edge of the rectangle that defines the City Center means the hotel is a little bit far from some of the attractions. UB is a very walkable city, but the hotel's location adds about 30 (mostly easy) minutes each way to every exploration. Overall, though, I was super happy with the Kempinski. They work hard to make you happy, and I was happy.

綺麗なお部屋でした。

Favourite hotel in Ulaanbaatar. We will be back again!

The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.

Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.

Perfect hotel on quiet central spot. Excellent breakfast and service. Japanese restaurant and Lobby-restaurant are a pleasure. Good transfer-taxi to airport. Excellent room with all facilities. Perfect staff at reception. They arranged tickets for opera,